Drs Reddy & Nunn

Medical Administrator

Information:

This job is now closed

Job summary

We are looking for a Medical Administrator to complement our friendly and supportive team. If you are enthusiastic and have great people and communication skills, we would like to hear from you.

The position is temporary to cover maternity leave.

Drs Reddy & Nunn is a large GP Practice dedicated to delivering excellent healthcare to our patients. We currently have two bases: at the Bridlington Medical Centre and at Bridlington Hospital.

We have a diverse clinical and admin team each operating with a mixture of fresh staff bringing new ideas and approaches mixed with long standing staff who bring a wealth of experience and unrivalled dedication to the practice.

Good patient experience, teamwork in a happy working environment and the ability to manage workload is important to us.

Drs Reddy & Nunn strive to be outstanding in every aspect of Primary Care delivery.

Main duties of the job

You will be responsible for administrative functions in the office including but not limited to:

Greeting and navigating patients to the appropriate Health Care Professional.

To act as central point of contact for patients, the distribution of information, messages and enquiries for the clinical team.

Scanning of letters and results into computer.

Full training is available for the successful candidate.

Please see the Job Description and Personal Specification for further information.

About us

We are a very happy team where quality with efficiency and patient centred services are at the heart of what we do.

The right attitude, ability to manage workload, dealing with patients to the highest professional standards, always projecting a good image of the practice, working as a team, and supporting each other in meeting the objectives of the Practice is important to us.

The clinical team is made up of GPs, Nurse Practitioners, Physician Associates, Practice Nurses, Nursing Associate, HCAs, MSK Practitioners and we are part of the Bridlington Primary Care Network. All supported by our professional administrative team.

Full time/Part time hours can be discussed at interview.

Please note: we reserve the right to close this vacancy early if we receive a high volume of applications for the role.

Details

Date posted

17 November 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

1 years

Working pattern

Full-time, Part-time

Reference number

A1684-23-0003

Job locations

The Medical Centre

Station Avenue

Bridlington

East Riding of Yorkshire

YO16 4LZ


Job description

Job responsibilities

To be responsible for undertaking a wide range of administrative duties and the provision of general support to the practices' multidisciplinary team.

Duties can include, but are not limited to, signposting patients to the appropriate healthcare professional or service, effective use of the appointment system, the processing of information and assisting patients as required, always delivering a polite and professional service

Further information can be found in the attached Job Description.

Job description

Job responsibilities

To be responsible for undertaking a wide range of administrative duties and the provision of general support to the practices' multidisciplinary team.

Duties can include, but are not limited to, signposting patients to the appropriate healthcare professional or service, effective use of the appointment system, the processing of information and assisting patients as required, always delivering a polite and professional service

Further information can be found in the attached Job Description.

Person Specification

Experience

Essential

  • Experience of working with the public in a customer service environment.
  • A clear, polite telephone manner and excellent communication skills are essential for this role.

Desirable

  • Experience of working in a primary care environment is advantageous.

Qualifications

Essential

  • Educated to GCSE level or equivalent.
  • Customer Service qualification (NVQ) or equivalent.

Desirable

  • Active signposting or Care Navigator training qualification.
  • Healthcare qualification (level 2) or working towards gaining equivalent level.
Person Specification

Experience

Essential

  • Experience of working with the public in a customer service environment.
  • A clear, polite telephone manner and excellent communication skills are essential for this role.

Desirable

  • Experience of working in a primary care environment is advantageous.

Qualifications

Essential

  • Educated to GCSE level or equivalent.
  • Customer Service qualification (NVQ) or equivalent.

Desirable

  • Active signposting or Care Navigator training qualification.
  • Healthcare qualification (level 2) or working towards gaining equivalent level.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Drs Reddy & Nunn

Address

The Medical Centre

Station Avenue

Bridlington

East Riding of Yorkshire

YO16 4LZ


Employer's website

https://www.drsreddyandnunn.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Drs Reddy & Nunn

Address

The Medical Centre

Station Avenue

Bridlington

East Riding of Yorkshire

YO16 4LZ


Employer's website

https://www.drsreddyandnunn.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

OPERATIONS & HR MANAGER

GILLIAN CAWKILL

gilliancawkill@nhs.net

07494492500

Details

Date posted

17 November 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

1 years

Working pattern

Full-time, Part-time

Reference number

A1684-23-0003

Job locations

The Medical Centre

Station Avenue

Bridlington

East Riding of Yorkshire

YO16 4LZ


Supporting documents

Privacy notice

Drs Reddy & Nunn's privacy notice (opens in a new tab)