Job summary
We have an exciting opportunity for an organised and diligent Medical Secretary to join our dedicated Secretarial team.
The
successful candidate will have excellent keyboard and computer skills, a good
command of English and a high standard of grammar and spelling. Previous admin
or secretarial experience is essential, along with the ability to work in a team.
Main duties of the job
To provide high quality secretarial and administrative support to our doctors, health professionals and the management team; typing letters, reports, processing patient referrals and taking formal minutes with efficiency and accuracy.
About us
Guildowns is a forward-thinking university-linked, teaching and training NHS GP group practice in Guildford, providing care across four sites to over 25,000 patients. Our aim is to provide a high standard of health care to patients with courtesy, friendliness and efficiency.
We offer great perks such as 5 weeks annual leave plus bank holidays, an employee wellness programme, access to store discounts and free parking across all of our Guildford sites.
Job description
Job responsibilities
Duties
- Process NHS and private referrals to other health care providers.
- Process Advice & Guidance requests to consultants.
- Monitor and track hospital referrals and advice and guidance requests via the e-Referral system.
- Send 2WW (Two Week Wait) referrals via the appropriate system as presented and ensure the referral is recorded appropriately.
- Check that 2WW referrals have been attended and report any DNAs to the referring GP.
- Advise doctors of rejected referrals and ensure these are dealt with on a timely basis.
- Chase hospitals for outstanding clinical letters and test results.
- Transcribing dictation, preparing medical reports and summaries, patient histories, operative notes, manuscripts and correspondence; producing documents using our patient database where applicable (EMIS Web).
- Assist the management team with all clerical and administrative duties if required.
- Liaise and arrange meetings, taking formal minutes if required.
- Manage the secretarial email address and distribute appropriately.
- Respond to patient referral queries via AccuRx.
- Receive and dispatch mail.
Job description
Job responsibilities
Duties
- Process NHS and private referrals to other health care providers.
- Process Advice & Guidance requests to consultants.
- Monitor and track hospital referrals and advice and guidance requests via the e-Referral system.
- Send 2WW (Two Week Wait) referrals via the appropriate system as presented and ensure the referral is recorded appropriately.
- Check that 2WW referrals have been attended and report any DNAs to the referring GP.
- Advise doctors of rejected referrals and ensure these are dealt with on a timely basis.
- Chase hospitals for outstanding clinical letters and test results.
- Transcribing dictation, preparing medical reports and summaries, patient histories, operative notes, manuscripts and correspondence; producing documents using our patient database where applicable (EMIS Web).
- Assist the management team with all clerical and administrative duties if required.
- Liaise and arrange meetings, taking formal minutes if required.
- Manage the secretarial email address and distribute appropriately.
- Respond to patient referral queries via AccuRx.
- Receive and dispatch mail.
Person Specification
Qualifications
Essential
- GCSEs (or equivalent) in Maths and English
Desirable
- Medical Terminology certification
Experience
Essential
- Minimum of 1 year of secretarial or administrative experience
Desirable
- Medical secretary experience within a Primary Care setting
Skills & Knowledge
Essential
- Excellent keyboard and computer skills
- Excellent communication skills
- Competent with MS Office
- Minimum of 65 wpm (touch) typing speed
- Good command of English and a high standard of grammar and spelling
- Well organised
- Good time management
- Reliable
- Team worker
Desirable
- Competent with EMIS Web Clinical System
- Audio typing (digital dictation)
- Formal minute taking
Person Specification
Qualifications
Essential
- GCSEs (or equivalent) in Maths and English
Desirable
- Medical Terminology certification
Experience
Essential
- Minimum of 1 year of secretarial or administrative experience
Desirable
- Medical secretary experience within a Primary Care setting
Skills & Knowledge
Essential
- Excellent keyboard and computer skills
- Excellent communication skills
- Competent with MS Office
- Minimum of 65 wpm (touch) typing speed
- Good command of English and a high standard of grammar and spelling
- Well organised
- Good time management
- Reliable
- Team worker
Desirable
- Competent with EMIS Web Clinical System
- Audio typing (digital dictation)
- Formal minute taking
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
