Job summary
An exciting opportunity has arisen for an experienced,
enthusiastic, motivated and hard-working individual to join our friendly and
supportive team. You need to be flexible
and be able to work in a fast-paced environment. Previous experience in General
Practice would be advantage, although training will be provided.
This will be for 37 hours per week with the ability to
cover some evening shifts until 8pm.
We are flexible in offering full time or two part time
positions depending on candidate availability.
Main duties of the job
To provide
an efficient and friendly service for all our patients and visitors, and to
provide effective administrative support to our doctors and members of the
clinical team
About us
We are a dynamic, supportive training practice. The
clinical team currently consists of 6 GPs (2 GP Partners), a nurse
practitioner, practice nurses and HCAs. We have an excellent team of
dispensers, receptionists and administrative staff.
We are members of the North Cornwall Coast Primary Care
Network and work very closely with our neighbouring practices providing a
Social Prescriber, Mental Health Care Practitioners, Pharmacist, Paramedic and
First Contact Physiotherapist.
Job description
Job responsibilities
Please refer to the Supporting Information section for a
full copy of the Job Description for the role.
Job description
Job responsibilities
Please refer to the Supporting Information section for a
full copy of the Job Description for the role.
Person Specification
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Other Requirements
Essential
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
Desirable
- Competent in the use of MS Office applications
- Clinical IT system user skills
Qualifications
Essential
- Educated to GCSE level or equivalent
- GCSE Mathematics and English (C or above)
Desirable
- AMSPAR Receptionist Qualification
- NVQ Level 2 in Health and Social Care
Experience
Essential
- Experience of working with the general public
- Experience of administrative duties
Desirable
- Experience of working in a healthcare setting
Person Specification
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Other Requirements
Essential
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
Desirable
- Competent in the use of MS Office applications
- Clinical IT system user skills
Qualifications
Essential
- Educated to GCSE level or equivalent
- GCSE Mathematics and English (C or above)
Desirable
- AMSPAR Receptionist Qualification
- NVQ Level 2 in Health and Social Care
Experience
Essential
- Experience of working with the general public
- Experience of administrative duties
Desirable
- Experience of working in a healthcare setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.