Data Analysis Team Lead Leader

Job description

Job responsibilities

Key results areas

Ensure data for all patients are recorded into the appropriate databases.

Ensure that you have a high level of knowledge of datasets and validation rules and update your understanding as these datasets and rules change.

Validate complex clinical data using accurate interpretation and a thorough understanding of the rules and dataset.

Ensure the accuracy and completeness of data; validating complex information from other appropriate sources, highlighting omissions/errors, and ensuring these are corrected.

Review the data validation procedures and be prepared to make proposals as to their improvement, assist in the implementation of any improvements identified and liaise with Managers.

Ensure that all sensitive data transferred is done in a secure manner consistent with the Data Protection Act and in accordance with Caldicott guidance.

Communicate any consistent problems in regard to the data quality to the users concerned, or to the practice managers whichever is appropriate in the circumstances.

Provide detailed information from the data for quarterly and annual reports; disseminate the reports.

Regularly monitor the quality of the data on which reports are based identifying omissions or errors. Identify where existing reports no longer satisfy the requirements they were designed for and be prepared to offer suggestions and justifications for changes or additions to the reports. This includes internal and external reports.

Ensure all regularly scheduled reports are properly documented.

Organise, plan and concentrate on collecting, analysing and reporting on complex data, maintaining a high level of accuracy whilst taking account of ongoing audits, interruptions for information requests and reporting.

Clinical Audit Responsibilities

Support clinical audit activity within the Hathaway team by advising on audit principles and developing audit projects from inception to completion.

Assist clinicians with the audit cycle by reviewing practice, support changes in practice where necessary and re-auditing

Personal administration duties

Be competent with Microsoft Word, Excel, E-Mail, TPP SystmOne, Docmail,,Mjog, AccurX, QOF and Clarity Teamnet

Responding to emails and telephone calls where appropriate.

Communication

Develop and maintain effective communications at all levels throughout the surgery and outside agencies.

Dealing with general enquiries from members of staff, patients and the general public in a polite and helpful manner.

Develop and maintain the appointments schedule.

Support and train any apprentices we have within the surgery setting.

Education and Training

Train all staff in the use of the clinical software and applications we use

Be proactive with respect to personal and professional development and become fully conversant with new developments affecting the role

Be compliant with personal development when training needs have been identified in the surgery

Professional responsibilities

Attend appropriate training courses and develop knowledge and skills in relation to the post (the surgery is committed to providing training and development opportunities for every employee)

Ensure confidentiality is maintained at all times

Exercise a duty of care for personal health and safety at work and to other employees of the surgery.

Have an awareness and understanding of the surgeries Policies and Procedures.

Undertake any other duties appropriate to the grade, required by the Managers

Be a professional role model

Management and Leadership

Be responsible for the leadership of the data team as a team leader on a daily basis

Ensure the team members are fully aware of their roles and responsibilities.

Undertake appraisals and reviews on a regular basis

Sign off Annual leave and ensure appropriate cover of the department is maintained at all times with the rota

Attend team leaders meetings and support other team leaders in different departments within the surgery.

Be responsible for Apprentices in your team, teaching and ensuring they reach their training potential

Person Specification

Qualifications

Essential

• Knowledge of administration procedures and systems, acquired through training and experience to degree level or equivalent

Desirable

• IT qualification or equivalent level of working experience with software packages
• Customer care

Experience

Essential

• Experience in a primary care setting
• Extensive use of Office and Outlook including word, excel and PowerPoint, email and internet
• Ability to work unsupervised & under pressure
• Ability to prioritise own workload & work independently with minimal supervision
• Ability to keep up-to-date with changes in relation to this post.

Desirable

• Previous experience working to own initiative
• Previous experience of managing a team
• Healthcare/NHS Primary Care experience

Knowledge and skills

Essential

• Excellent planning and prioritisation and organisational skills
• Excellent communication and interpersonal skills
• Efficient and accurate IT skills
• Previous experience of working with and manipulating data, running and producing reports.
• Presentation skills.
• Knowledge of General data Protection Regulations and patient confidentiality

Desirable

• Knowledge of surgeries policies and procedures
• A thorough Knowledge of various software packages

Personal Attributes

Essential

• High professional standards
• Excellent communication skills
• Self-motivated, positive and enthusiastic
• Team player
• Ability to prioritise own workload and work to tight deadlines when required
• Personal resilience; ability to cope with additional workloads to ensure the service continues and adaptable to changing
• demands

Desirable

• Team leader training or experience of managing a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hathaway Medical Centre

Address

Middlefield Road

Chippenham

Wiltshire

SN14 6GT

Employer's website

https://www.hathawaysurgery.co.uk/ (Opens in a new tab)