Patient Services Advisor

Grove Park Surgery

Information:

This job is now closed

Job summary

Full time role in the patient services team is required for busy GP Surgery in Chiswick.

An opportunity to work in a GP partnership across 3 practices in Chiswick has become available.

Main duties of the job

We are looking for a reliable, conscientious, hardworking candidate to join our friendly/busy team.

The role will involve dealing with patients at the front desk, answering telephones, and other administrative duties.

You will provide a positive, professional and compassionate service at all times.

Ideally, we need a candidate to be fully computer literate with good communication skills and System one trained. Previous working experience in general practice would be an advantage but full training will be provided.

You may be required to work extra hours when colleagues are absent due to sickness or holiday, you may also be required to work outside normal working hours.

About us

A fantastic opportunity to work in a GP partnership across 3 practices in Chiswick.

You will have the option to be enrolled in the NHS Pension scheme.

Date posted

10 April 2024

Pay scheme

Other

Salary

£11.05 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A1641-24-0002

Job locations

95 Burlington Lane

London

W4 3ET


Job description

Job responsibilities

The role will involve dealing with patients at the front desk, answering telephones, and other administrative duties.

You will provide a positive, professional and compassionate service at all times.

Ideally, we need a candidate to be fully computer literate with good communication skills and System one trained. Previous working experience in general practice would be an advantage but full training will be provided.

Job description

Job responsibilities

The role will involve dealing with patients at the front desk, answering telephones, and other administrative duties.

You will provide a positive, professional and compassionate service at all times.

Ideally, we need a candidate to be fully computer literate with good communication skills and System one trained. Previous working experience in general practice would be an advantage but full training will be provided.

Person Specification

Qualifications

Essential

  • N/A

Desirable

  • N/A

Experience

Essential

  • Some customer service experience
  • Computer literate

Desirable

  • Experience of working in health care settings
  • Systemone experience
  • Full training will be provided
Person Specification

Qualifications

Essential

  • N/A

Desirable

  • N/A

Experience

Essential

  • Some customer service experience
  • Computer literate

Desirable

  • Experience of working in health care settings
  • Systemone experience
  • Full training will be provided

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Grove Park Surgery

Address

95 Burlington Lane

London

W4 3ET


Employer's website

https://groveparksurgery.com/ (Opens in a new tab)

Employer details

Employer name

Grove Park Surgery

Address

95 Burlington Lane

London

W4 3ET


Employer's website

https://groveparksurgery.com/ (Opens in a new tab)

For questions about the job, contact:

Operations Manager

Lucy Meads

lucy.meads1@nhs.net

Date posted

10 April 2024

Pay scheme

Other

Salary

£11.05 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A1641-24-0002

Job locations

95 Burlington Lane

London

W4 3ET


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