Medical Receptionist

Job summary

We require a Full-time Medical Receptionist to join our very busy team, situated in the Centre of Bolton.

We are looking for an enthusiastic, self-motivated person with excellent customer service experience, excellent telephone manner and good IT and organisational skills.

The right candidate must be able to work well within a team environment and have the ability to multi-task and be able to use their own initiative while prioritising and remaining calm under pressure.

The position is for 37.5hrs, 5 days a week, Monday to Friday. It is essential however; that the candidate is flexible to work other shifts/days when required to cover annual leave and sickness on a rota basis.Salary will be dependent on experience but starting pay is £9.46.

Experience within a General Practice setting is preferable but not essential, along with knowledge of EMIS Web and Docman 10.

Main duties of the job

Main Duties:

• Welcoming patients
• Answering phone calls
• Answering queries from patients and other staff
• Processing Medical Prescriptions
• Booking patients appointments
• Enter patients details onto the Clinic System
• Direct patients
• Liaising with other departments
• Scanning Clinical Letter
• Coding Clinical Letters
• Summarising Medical Records
• General administration duties

About us

We are a busy and friendly General Practice in the middle of the town with a practice list size of just over 6100 patients. We currently have 5 GPs and 2 practice nurse. We have an efficient administration team.We also have the added benefit from additional roles through our PCN:

• MSK practitioner
• Health Improvement Practitioners
• Social Prescribing Link Workers
• Pharmacist
• Pharmacy Tech
• Mental Health Practitioner.