Practice Secretary
Holderness Health
This job is now closed
Job summary
We are looking for a new team member to join our secretaries working 27hrs per week Monday, Tuesday and Fridays will consider flexibility on start/finish time and 30 mins/1 hour lunch break.
We currently have a very experienced, busy and hardworking team of 5 secretaries working various shift patterns they are a friendly group and will make you feel welcome. The secretarial work is generated either by audio dictation or textual communications and the team will be more than willing to coach and advise you as you develop your role within the team. There is an expectation that if the office is particularly busy team members will be prepared to cover holidays and sickness for their team.
Main duties of the job
Our secretaries process referrals on behalf of the clinicians and forward them to the relevant service for actioning. Other duties include investigating the progress of referrals that have been made and liaising with patients and their carers to ensure they have the information they need to have a good experience throughout their care. Good communication skills, enthusiasm, patience and excellent organisational skills will assist you in your day-to-day duties.
Whilst always maintaining confidentiality, you will be professional and polite at all times. Following and adhering to practice policies and procedures will assist you in becoming a strong team member.
Although not essential, experience of working in a healthcare environment along with a good standard of typing, experience of various computer applications and a knowledge of medical terminology would be a benefit to you. The clinical system used at the practice is EMIS in conjunction with ERS, Accurx and Lexacom.
About us
Holderness Health is a large practice serving approximately 36,000 patients. The practice has 7 sites and the secretarial team are currently located in Hedon. Staff may be asked to work at any one of our buildings so access to transport is important.
Our staff must be professional and have great customer service skills. The work involves liaising with practice clinicians and secretaries and other healthcare professionals outside of Holderness Health as well as patients, carers and other colleagues.
Working within our secretarial team requires the ability to focus in a friendly but busy environment.
You will work closely with your colleagues to deliver a swift and accurate service to ensure the work is dealt with as efficiently as possible.
If you share Holderness Healths values of collaboration, integrity, quality, respect and wellbeing and are looking for a new challenge, we would welcome your application.
Date posted
06 July 2021
Pay scheme
Other
Salary
£9.51 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A1637-21-6261
Job locations
Church View Surgery
5 Market Hill House
Hedon
HU12 8JE
Chapel Lane
Keyingham
Hull
HU12 9RA
Queen Street
Withernsea
HU192PZ
St. Patricks Green
Patrington
Hull
HU12 0PH
Hodgson Lane
Roos
Hull
HU12 0LF
Chapel Lane
Keyingham
Hull
HU12 9RA
Employer details
Employer name
Holderness Health
Address
Church View Surgery
5 Market Hill House
Hedon
HU12 8JE