Job summary
This new role will support the practice in delivering excellent
care by actively supporting patients to take control of their own health and
well-being.
You will take referrals from within the practice and the wider PCN
partners for individuals who would benefit from social prescribing support. By providing personalised support to
individuals, their families and carers, you will assist people to take control
of their health and wellbeing, live independently and improve their health
access and outcomes. A key part of the
role will be to co-produce Personalised Care and Support Plans to improve
health and wellbeing, introducing or reconnecting people to appropriate
community groups and statutory services.
If you share our values of collaboration,
integrity, quality, respect and wellbeing and are looking for a new challenge,
we would love to hear from you.
Main duties of the job
Your focus will be providing personalised support to individuals,
their families, and carers to support them to be active participants in their
own healthcare empowering them to manage their own health and wellbeing.
As well as managing your own caseload of patients, you will work
closely with partner agencies and the local voluntary and community sector in
Holderness. To be a success in this
role, you will need knowledge of the personalised care approach and be able to
work from an asset based approach, building on existing community and personal
assets.
You will have considerable experience of working in community
development, adult health and social care, learning support or public
health/health improvement and an understanding of the wider determinants of
health including social, economic and environmental factors and their impact on
communities.
Above all, you will be committed to fully
exploring the benefits that social prescribing can offer our local community.
About us
We are a large rural practice with over 35,000 patients. As a single-practice Primary Care Network,
we have a wonderful opportunity to transform care for our patients. We operate from 7 locations across
Holderness and you must also be willing to travel between sites as necessary.
Our hard-working and dedicated team includes 23 GPs, an extensive
multi-disciplinary team of healthcare professionals and a great patient
services team.
We offer a welcoming practice environment, 25 days annual leave
plus bank holidays, access to the NHS pension scheme and the chance to shape
this brand new role which we see as central to the future of care for our
most complex and vulnerable patients.
Please apply by submitting the NHS Jobs online application
form. The closing date is Sunday 22
November.
For an informal chat about the role, please contact Sarah Powell
on sarah.powell5@nhs.net
Job description
Job responsibilities
Role Purpose:
To support the practice in delivering excellent
care by actively supporting patients to take control of their own health and
well-being.
Provide
personalised support
- Take referrals from within the practice and the
wider PCN partners for individuals who would benefit from social prescribing
support
- Provide personalised support to individuals, their families
and carers to take control of their health and wellbeing, live independently
and improve their health access and outcomes
- Co-produce Personalised Care and Support Plans to improve
health and wellbeing, introducing or reconnecting people to appropriate
community groups and statutory services.
- Help people identify the wider issues that impact on their
health and wellbeing, such as debt, poor housing, being unemployed, loneliness
and caring responsibilities
- Help people maintain or regain independence through living
skills, adaptations, enablement approaches and simple safeguards
- Where appropriate, physically introduce people to culturally
appropriate community groups, activities and statutory services, ensuring they
are comfortable, feel valued and respected
- Where people may be eligible for a personal health budget,
help them to explore this option as a way of providing funded, personalised
support to be independent, including helping people to gain skills for
meaningful employment, where appropriate
- Work closely with the practice Care Coordinators, Health
& Wellbeing Coach, GPs and wider clinical team to provide holistic, joined
up support for patients
- Seek advice and support from your GP supervisor and/or
identified individual(s) to discuss patient-related concerns (e.g. abuse,
domestic violence and support with mental health), referring the patient back
to the GP or other suitable health professional if required
Development
Activity
- Promote social prescribing and the practices
wider proactive care services both internally and externally
- Develop strong links with local health agencies
and the voluntary and community sector and work collaboratively for the benefit
of our local community
- Support the Social Prescribing Team Leader to develop
projects aimed at addressing local health inequalities
- Develop a rolling system of targeted health and wellness
campaigns including both national campaigns and locally identified priorities
- Educate non-clinical and clinical staff within the PCN s on
what other services are available within the community and how and when
patients can access them
- Encourage people who have been connected to community
support through social prescribing to volunteer and give their time freely to
others, building their skills and confidence and strengthening community
resilience
- Support the Social Prescribing Team Leader to develop a team of volunteers to provide
buddying support for people, starting new groups and finding creative community
solutions to local issues
Reporting
- Work sensitively with people, their families and carers to
capture key information, enabling tracking of the impact of social prescribing
on their health and wellbeing
- Produce case studies showing the impact of
social prescribing
- Work closely with staff across the practice to ensure that
the social prescribing referral codes are inputted into clinical systems
- Maintain effective records of activity and
produce reports as required
- Provide agreed performance/activity data
This job description is
intended to provide an outline of the key tasks and responsibilities only.
There may be other duties required of the post-holder commensurate with the
position. This description will be open to regular review and may be amended to
take into account development within the Practice. All members of staff should
be prepared to take on additional duties or relinquish existing duties in order
to maintain the efficient running of the Practice.
This job description is
intended as a basic guide to the scope and responsibilities of the post and is
not exhaustive. It will be subject to regular review and amendment as necessary
in consultation with the post holder.
Job description
Job responsibilities
Role Purpose:
To support the practice in delivering excellent
care by actively supporting patients to take control of their own health and
well-being.
Provide
personalised support
- Take referrals from within the practice and the
wider PCN partners for individuals who would benefit from social prescribing
support
- Provide personalised support to individuals, their families
and carers to take control of their health and wellbeing, live independently
and improve their health access and outcomes
- Co-produce Personalised Care and Support Plans to improve
health and wellbeing, introducing or reconnecting people to appropriate
community groups and statutory services.
- Help people identify the wider issues that impact on their
health and wellbeing, such as debt, poor housing, being unemployed, loneliness
and caring responsibilities
- Help people maintain or regain independence through living
skills, adaptations, enablement approaches and simple safeguards
- Where appropriate, physically introduce people to culturally
appropriate community groups, activities and statutory services, ensuring they
are comfortable, feel valued and respected
- Where people may be eligible for a personal health budget,
help them to explore this option as a way of providing funded, personalised
support to be independent, including helping people to gain skills for
meaningful employment, where appropriate
- Work closely with the practice Care Coordinators, Health
& Wellbeing Coach, GPs and wider clinical team to provide holistic, joined
up support for patients
- Seek advice and support from your GP supervisor and/or
identified individual(s) to discuss patient-related concerns (e.g. abuse,
domestic violence and support with mental health), referring the patient back
to the GP or other suitable health professional if required
Development
Activity
- Promote social prescribing and the practices
wider proactive care services both internally and externally
- Develop strong links with local health agencies
and the voluntary and community sector and work collaboratively for the benefit
of our local community
- Support the Social Prescribing Team Leader to develop
projects aimed at addressing local health inequalities
- Develop a rolling system of targeted health and wellness
campaigns including both national campaigns and locally identified priorities
- Educate non-clinical and clinical staff within the PCN s on
what other services are available within the community and how and when
patients can access them
- Encourage people who have been connected to community
support through social prescribing to volunteer and give their time freely to
others, building their skills and confidence and strengthening community
resilience
- Support the Social Prescribing Team Leader to develop a team of volunteers to provide
buddying support for people, starting new groups and finding creative community
solutions to local issues
Reporting
- Work sensitively with people, their families and carers to
capture key information, enabling tracking of the impact of social prescribing
on their health and wellbeing
- Produce case studies showing the impact of
social prescribing
- Work closely with staff across the practice to ensure that
the social prescribing referral codes are inputted into clinical systems
- Maintain effective records of activity and
produce reports as required
- Provide agreed performance/activity data
This job description is
intended to provide an outline of the key tasks and responsibilities only.
There may be other duties required of the post-holder commensurate with the
position. This description will be open to regular review and may be amended to
take into account development within the Practice. All members of staff should
be prepared to take on additional duties or relinquish existing duties in order
to maintain the efficient running of the Practice.
This job description is
intended as a basic guide to the scope and responsibilities of the post and is
not exhaustive. It will be subject to regular review and amendment as necessary
in consultation with the post holder.
Person Specification
Qualifications
Essential
- NVQ Level 3, Advanced level or equivalent qualifications or working towards
- Evidence of continuing professional development
Desirable
- Educated to degree level
- Training in motivational coaching and interviewing or equivalent experience
Experience
Essential
- Experience of working in community development, adult health and social care, learning support or public health/health improvement
- Experience of supporting people, their families and carers in a professional capacity
- Experience of working with voluntary, community or social enterprise sector
- Experience of working with volunteers and community groups
- Experience of data collection and providing monitoring information to assess the impact of services
- Experience of partnership working and of building relationships across a range of organisations
- Knowledge of the personalised care approach
- Understanding of the wider determinants of health including social, economic and environmental factors and their impact on communities
- Knowledge of community development approaches
- Able to prioritise and manage your own workload
- Able to use IT systems including Microsoft Office software and quickly learn to use in-house IT software
- Able to identify risk and assess/manage risk when working with individuals
- Able to work from an asset based approach, building on existing community and personal assets
- Able to communicate effectively with any audience, both verbally and in writing
Desirable
- Experience of working in a healthcare setting, ideally general practice
- Experience of supporting people with their mental health
- Knowledge of EMIS clinical system
- Knowledge of VCSE and community services within the Holderness locality
Additional Criteria
Essential
- Able to understand and prioritise the needs of patients
- Comfortable working in a team and providing a strong role model
- Able to demonstrate the principles of equality and inclusion in all aspects of this role
- Ability to listen, empathises with people and provide person-centred support in a non judgemental way
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
- Able to gain the confidence of others
- Able and willing to work across all HH sites
- Punctual and flexible across hours of work when required (including holiday cover)
- Able to demonstrate alignment with the values of the practice
Person Specification
Qualifications
Essential
- NVQ Level 3, Advanced level or equivalent qualifications or working towards
- Evidence of continuing professional development
Desirable
- Educated to degree level
- Training in motivational coaching and interviewing or equivalent experience
Experience
Essential
- Experience of working in community development, adult health and social care, learning support or public health/health improvement
- Experience of supporting people, their families and carers in a professional capacity
- Experience of working with voluntary, community or social enterprise sector
- Experience of working with volunteers and community groups
- Experience of data collection and providing monitoring information to assess the impact of services
- Experience of partnership working and of building relationships across a range of organisations
- Knowledge of the personalised care approach
- Understanding of the wider determinants of health including social, economic and environmental factors and their impact on communities
- Knowledge of community development approaches
- Able to prioritise and manage your own workload
- Able to use IT systems including Microsoft Office software and quickly learn to use in-house IT software
- Able to identify risk and assess/manage risk when working with individuals
- Able to work from an asset based approach, building on existing community and personal assets
- Able to communicate effectively with any audience, both verbally and in writing
Desirable
- Experience of working in a healthcare setting, ideally general practice
- Experience of supporting people with their mental health
- Knowledge of EMIS clinical system
- Knowledge of VCSE and community services within the Holderness locality
Additional Criteria
Essential
- Able to understand and prioritise the needs of patients
- Comfortable working in a team and providing a strong role model
- Able to demonstrate the principles of equality and inclusion in all aspects of this role
- Ability to listen, empathises with people and provide person-centred support in a non judgemental way
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
- Able to gain the confidence of others
- Able and willing to work across all HH sites
- Punctual and flexible across hours of work when required (including holiday cover)
- Able to demonstrate alignment with the values of the practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.