Job summary
Our new Health & Wellbeing Coach role will be responsible for
supporting the practice in delivering excellent patient care by taking a
proactive approach to promoting community health and wellbeing.
You will be part of the proactive care team we are building,
working alongside Social Prescribing Link Workers and Care Coordinators as well
as our GPs and clinical teams to develop packages of care suited to the needs
of individual patients.
If you share our values of collaboration,
integrity, quality, respect and wellbeing and are looking for a new challenge,
we would love to hear from you.
Main duties of the job
This will be a busy and varied role focused on providing
personalised support to individuals, their families, and carers to support them
to be active participants in their own healthcare empowering them to manage
their own health and wellbeing.
Working with GPs and the wider clinical team, you will manage a
caseload of patients likely to benefit from health and wellbeing coaching. You
will coach and motivate patients through multiple sessions to identify their
needs, set goals and achieve their personalised health and care plan
objectives.
Our successful candidate will have training in
motivational coaching, behavioural change and goal setting and ideally an NVQ
Level 3 or equivalent in Health & Fitness, Coaching/Mentoring or Health
& Social Care. You will also be experienced
in supporting people in a similar role, have experience of partnership working
within the voluntary and community sector and be experienced in health
promotion activity
About us
We are a large rural practice with over 35,000 patients. As a single-practice Primary Care Network, we
have a wonderful opportunity to transform care for our patients. We operate from 7 locations across Holderness
and you must also be willing to travel between sites as necessary. Our
hard-working and dedicated team includes 23 GPs, an extensive
multi-disciplinary team of healthcare professionals and a great patient services
team.
We offer a welcoming practice environment, 25 days annual leave
plus bank holidays, access to the NHS pension scheme and the chance to shape
this brand new role which we see as central to the future of care for our most
complex and vulnerable patients.
Please apply by submitting the NHS Jobs online application
form. The closing date is Sunday 22
November.
For an informal chat about the role, please
contact Sarah Powell on sarah.powell5@nhs.net
Job description
Job responsibilities
Role Purpose:
To support the practice in delivering excellent
patient care by taking a proactive approach to promoting community health and
wellbeing.
Health &
Wellbeing Coaching
- Work with GPs and the wider clinical team to
identify and manage a caseload of patients likely to benefit from a health and
wellbeing coaching
- Provide personalised support to individuals,
their families, and carers to support them to be active participants in their
own healthcare; empowering them to manage their own health and wellbeing and
live independently
- Coach and motivate patients through multiple sessions
to identify their needs, set goals, and achieve their personalised health and
care plan objectives
- Provide interventions such as self-management
education and peer support
- Support patients in making choices and positive
risk taking while ensuring that they understand the impact of their own actions
and decisions, thus encouraging the proactive prevention of further illnesses
- Work in partnership with the social prescribing
service to connect patients to community-based activities which support them to
take increased control of their health and wellbeing
- Work with patients to increase their motivation
to self-manage and adopt healthy behaviours
- Make referrals to other healthcare professionals
within the Primary Care Network
- Work with patients with lower activation scores
to understand their level of knowledge, skills and confidence (their
Activation level), when engaging with their health and well-being and subsequently
supporting them in shared decision-making conversations
- Utilise health coaching skills to support people
with lower levels of activation to develop the knowledge, skills, and
confidence to manage their health and wellbeing, whilst increasing their
ability to access and utilise community support offers
- Explore and support patient access to a personal
health budget, where appropriate, for their care and support.
Development Activity
- Actively promote your role
within the practice and PCN
- Develop and deliver initiatives including group
consultations, health improvement activities and health awareness campaigns
- Raise awareness of shared
decision-making and support tools within the practice and how to identify
patients who may benefit from this approach
- Use population health data
to tackle local inequalities in health and social care
- Provide education and specialist expertise to
PCN staff, supporting them to improve their skills and understanding of
personalised care, behavioural approaches and ensure consistency in the follow
up of peoples goals with MDT input
- Work collaboratively with health, social care, community
and voluntary sector providers to support patients health and wellbeing
Reporting
- Maintain effective records
of activity and produce reports as required
- Provide agreed
performance/activity data
This job description is intended
to provide an outline of the key tasks and responsibilities only. There may be
other duties required of the post-holder commensurate with the position. This
description will be open to regular review and may be amended to take into
account development within the Practice. All members of staff should be
prepared to take on additional duties or relinquish existing duties in order to
maintain the efficient running of the Practice.
This job description is
intended as a basic guide to the scope and responsibilities of the post and is
not exhaustive. It will be subject to regular review and amendment as necessary
in consultation with the post holder.
Job description
Job responsibilities
Role Purpose:
To support the practice in delivering excellent
patient care by taking a proactive approach to promoting community health and
wellbeing.
Health &
Wellbeing Coaching
- Work with GPs and the wider clinical team to
identify and manage a caseload of patients likely to benefit from a health and
wellbeing coaching
- Provide personalised support to individuals,
their families, and carers to support them to be active participants in their
own healthcare; empowering them to manage their own health and wellbeing and
live independently
- Coach and motivate patients through multiple sessions
to identify their needs, set goals, and achieve their personalised health and
care plan objectives
- Provide interventions such as self-management
education and peer support
- Support patients in making choices and positive
risk taking while ensuring that they understand the impact of their own actions
and decisions, thus encouraging the proactive prevention of further illnesses
- Work in partnership with the social prescribing
service to connect patients to community-based activities which support them to
take increased control of their health and wellbeing
- Work with patients to increase their motivation
to self-manage and adopt healthy behaviours
- Make referrals to other healthcare professionals
within the Primary Care Network
- Work with patients with lower activation scores
to understand their level of knowledge, skills and confidence (their
Activation level), when engaging with their health and well-being and subsequently
supporting them in shared decision-making conversations
- Utilise health coaching skills to support people
with lower levels of activation to develop the knowledge, skills, and
confidence to manage their health and wellbeing, whilst increasing their
ability to access and utilise community support offers
- Explore and support patient access to a personal
health budget, where appropriate, for their care and support.
Development Activity
- Actively promote your role
within the practice and PCN
- Develop and deliver initiatives including group
consultations, health improvement activities and health awareness campaigns
- Raise awareness of shared
decision-making and support tools within the practice and how to identify
patients who may benefit from this approach
- Use population health data
to tackle local inequalities in health and social care
- Provide education and specialist expertise to
PCN staff, supporting them to improve their skills and understanding of
personalised care, behavioural approaches and ensure consistency in the follow
up of peoples goals with MDT input
- Work collaboratively with health, social care, community
and voluntary sector providers to support patients health and wellbeing
Reporting
- Maintain effective records
of activity and produce reports as required
- Provide agreed
performance/activity data
This job description is intended
to provide an outline of the key tasks and responsibilities only. There may be
other duties required of the post-holder commensurate with the position. This
description will be open to regular review and may be amended to take into
account development within the Practice. All members of staff should be
prepared to take on additional duties or relinquish existing duties in order to
maintain the efficient running of the Practice.
This job description is
intended as a basic guide to the scope and responsibilities of the post and is
not exhaustive. It will be subject to regular review and amendment as necessary
in consultation with the post holder.
Person Specification
Qualifications
Essential
- Good standard of general education
- Demonstrable commitment to professional and personal development
- Training in motivational coaching, behavioural change and goal setting
Desirable
- NVQ Level 3 or equivalent in relevant discipline such as Health & Fitness, Coaching/Mentoring or Health & Social Care
Experience
Essential
- Experience of supporting people, their families and carers in a related role
- Experience of partnership/collaborative working and of building relationships across a variety of organisations including the voluntary sector
- Experience in health promotion
- Knowledge of the personalised care approach
- Knowledge of community development approaches
- Knowledge of public health issues in the local area
- Computer literate with an ability to use the required IT systems and Microsoft Office
- Able to build rapport and gain the trust of patients
- Able to effectively communicate complex and sensitive information in an understandable form to a variety of audiences
- Able to effectively manage own workload
- Able to meet deadlines, work under pressure and balance priorities
- Able to build and sustain relationships at all levels
- Able to work within own sphere of competence, recognising where referral to senior colleagues or GPs is necessary
Desirable
- Experience of working in a community development, adult health and social care, learning support, public health or health improvement role
- Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity
- Experience of data collection and using tools to measure the impact of services
- Experience of EMIS clinical system
- Experience of recruiting and training volunteers
- An appreciation of the new NHS landscape including the relationships between individual practices, PCNs and the commissioners
- Experience with alcohol/ drugs intervention, smoking cessation training or experience in health and nutrition work with patients
- Understanding of the determinants of health to include social, economic and environmental factors
- Knowledge of the needs of patients with long term conditions
Additional Criteria
Essential
- Approachable and flexible
- Honest and reliable
- Sensitive to patients needs
- Ability and willingness to work across all Holderness Health sites
Person Specification
Qualifications
Essential
- Good standard of general education
- Demonstrable commitment to professional and personal development
- Training in motivational coaching, behavioural change and goal setting
Desirable
- NVQ Level 3 or equivalent in relevant discipline such as Health & Fitness, Coaching/Mentoring or Health & Social Care
Experience
Essential
- Experience of supporting people, their families and carers in a related role
- Experience of partnership/collaborative working and of building relationships across a variety of organisations including the voluntary sector
- Experience in health promotion
- Knowledge of the personalised care approach
- Knowledge of community development approaches
- Knowledge of public health issues in the local area
- Computer literate with an ability to use the required IT systems and Microsoft Office
- Able to build rapport and gain the trust of patients
- Able to effectively communicate complex and sensitive information in an understandable form to a variety of audiences
- Able to effectively manage own workload
- Able to meet deadlines, work under pressure and balance priorities
- Able to build and sustain relationships at all levels
- Able to work within own sphere of competence, recognising where referral to senior colleagues or GPs is necessary
Desirable
- Experience of working in a community development, adult health and social care, learning support, public health or health improvement role
- Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity
- Experience of data collection and using tools to measure the impact of services
- Experience of EMIS clinical system
- Experience of recruiting and training volunteers
- An appreciation of the new NHS landscape including the relationships between individual practices, PCNs and the commissioners
- Experience with alcohol/ drugs intervention, smoking cessation training or experience in health and nutrition work with patients
- Understanding of the determinants of health to include social, economic and environmental factors
- Knowledge of the needs of patients with long term conditions
Additional Criteria
Essential
- Approachable and flexible
- Honest and reliable
- Sensitive to patients needs
- Ability and willingness to work across all Holderness Health sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
