Correspondence Management/GP Receptionist

Torkard Hill Medical Centre

Information:

This job is now closed

Job summary

As a GP receptionist you will be working within our correspondence management team in addition to general receptionist duties.  

You will need to have:

A friendly and confident personality

A smart appearance, good spoken and written correspondence skills

Adhere to all practice protocols including information governance and data protection

The ability to stay calm under pressure

The ability to be polite but firm when dealing with difficult, impatient or upset people

The ability to follow safety and security procedures

An interest in the work of the organisation

Main duties of the job

Correspondence Management

  • Sorting and prioritising clinical post and attaching to patient records
  • Dealing with routine clinical post directly eg DNA letters and 2ww letters
  • Extracting information from clinical letters that require coding
  • To have a thorough knowledge of all practice procedures

GP Receptionist

  • Signposting patients to the appropriate care
  • Answering the telephone
  • Working on the front desk, greeting patients and answering queries, booking appointments etc

About us

Well organised GMS Practice, rated good in CQC inspection , located in Hucknall providing high quality & innovative care

7 GP partners, 5 Practice Nurses, 3 HCAs & 24 Admin StaffGP Registrar & F2 training practice16000 List sizeSystmOne practice

You will need:

Excellent communication & people skills

Friendly & welcoming manner

Experience of working with the public

SystmOne experience

Experience with clinical coding desirable

Hours to be discussed working 8am until 7pm on a shift basis

Previous applicants are asked not to reapply.

If you require any additional information, please contact Joanne Hicken, Practice Manager or Maria Jenkins, Office Manager on 0115 9633676 or at joanne.hicken@nhs.net

Date posted

28 July 2022

Pay scheme

Other

Salary

£19,500 to £21,000 a year FT Pay quoted, depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A1632-22-8184

Job locations

Farleys Lane

Hucknall

Nottingham

NG15 6DY


Job description

Job responsibilities

Full details of the job description can be found in the attached document.

Correspondence Management in the Practice deals with letters received from both patients and hospitals.  They are sorted and prioritised.

Job description

Job responsibilities

Full details of the job description can be found in the attached document.

Correspondence Management in the Practice deals with letters received from both patients and hospitals.  They are sorted and prioritised.

Person Specification

Qualifications

Essential

  • GCSE Grade A to C in English & Maths, or equivalent
  • Previous GP Practice experience
Person Specification

Qualifications

Essential

  • GCSE Grade A to C in English & Maths, or equivalent
  • Previous GP Practice experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Torkard Hill Medical Centre

Address

Farleys Lane

Hucknall

Nottingham

NG15 6DY


Employer's website

https://www.torkardhill.co.uk/ (Opens in a new tab)

Employer details

Employer name

Torkard Hill Medical Centre

Address

Farleys Lane

Hucknall

Nottingham

NG15 6DY


Employer's website

https://www.torkardhill.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Joanne Hicken

joanne.hicken@nhs.net

01159633676

Date posted

28 July 2022

Pay scheme

Other

Salary

£19,500 to £21,000 a year FT Pay quoted, depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A1632-22-8184

Job locations

Farleys Lane

Hucknall

Nottingham

NG15 6DY


Supporting documents

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