Social Prescribing Link Worker

Amicus Health

Information:

This job is now closed

Job summary

Are you looking for an exciting new challenge where you can make a genuine difference to people's lives?

If you are a self-motivated and enthusiastic people-person whose passion is to support and empower individuals to take control of their health and wellbeing, you could be just what we are looking for.

Social prescribing empowers people to take control of their own health and wellbeing by focussing on 'what matters to me', and taking a holistic approach to an individual's health and wellbeing. Social prescribers also connect people to groups and services for practical and emotional support.

We are looking for someone with relevant qualifications and skills to work with practice staff, helping patients by addressing their needs in a non-medical way. The successful candidate will work across Tiverton PCN, supporting people who:

  • have long-term conditions
  • need help making healthy lifestyle changes
  • are lonely or isolated, and/or
  • have complex social needs which affect their wellbeing.

Main duties of the job

The main areas of responsibility for this role are to:

  1. Provide personalised care to patients across Tiverton PCN and improve wellbeing by supporting patients to access: a) Employment, education, training and volunteering b) Housing, benefits and financial support advice c) Healthy living and weight loss support d) Therapy and support groups e) Social, hobbies and interest groups
  2. Work within practices to assess and allocate referrals from a wide range of agencies, including GP practices and voluntary sector organisations.
  3. Manage your own caseload of patients.
  4. Support the PCN service specifications as detailed in the PCN DES contract.
  5. Promote the service and educate relevant parties.

About us

Amicus Health is the employing organisation for this post, but the successful candidate will work across Tiverton Primary Care Network.

Tiverton Primary Care Network (PCN) is made up of Amicus Health and Castle Place Practice. PCNs are a new way of working that enables health and other services to work together to provide better access for patients.

Across our two practices, Tiverton PCN has over 50 clinicians including GPs, nurses, clinical pharmacists, paramedics and physiotherapists.

Date posted

19 March 2021

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Home or remote working

Reference number

A1621-21-5073

Job locations

Newport Street

Tiverton

Devon

EX16 6NJ


Kennedy Way

Tiverton

Devon

EX16 6NP


Job description

Job responsibilities

The PCN Social Prescriber will:

  1. Take referrals from a wide range of organisations including pharmacies, multi-disciplinary teams, hospital discharge teams, allied health professionals, fire service, police, job centres, social care services, housing associations, and voluntary, community and social enterprise (VCSE) organisations (list not exhaustive).
  2. Provide personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes.
  3. Develop trusting relationships by giving people time and focussing on what matters to me.
  4. Take a holistic approach, based on the persons priorities and the wider determinants of health.
  5. Co-produce a personalised support plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services.
  6. To manage and prioritise your own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role e.g. when there is a mental health need requiring a qualified practitioner.
  7. Draw on and increase the strengths and capacities of local communities, enabling local VCSE organisations and community groups to receive social prescribing referrals. Ensure they are supported, have basic safeguarding processes for vulnerable individuals and can provide opportunities for the person to develop friendships, a sense of belonging, and build knowledge, skills and confidence.
  8. Work together with all local partners to collectively ensure that local VCSE organisations and community groups are sustainable and that community assets are nurtured, by making them aware of small grants or micro-commissioning if available, including providing support to set up new community groups and services, where gaps are identified in local provision.
  9. Support the implementation of the PCN service specifications and other PCN priorities.

Please see the attached job description for full detail.

Job description

Job responsibilities

The PCN Social Prescriber will:

  1. Take referrals from a wide range of organisations including pharmacies, multi-disciplinary teams, hospital discharge teams, allied health professionals, fire service, police, job centres, social care services, housing associations, and voluntary, community and social enterprise (VCSE) organisations (list not exhaustive).
  2. Provide personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes.
  3. Develop trusting relationships by giving people time and focussing on what matters to me.
  4. Take a holistic approach, based on the persons priorities and the wider determinants of health.
  5. Co-produce a personalised support plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services.
  6. To manage and prioritise your own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role e.g. when there is a mental health need requiring a qualified practitioner.
  7. Draw on and increase the strengths and capacities of local communities, enabling local VCSE organisations and community groups to receive social prescribing referrals. Ensure they are supported, have basic safeguarding processes for vulnerable individuals and can provide opportunities for the person to develop friendships, a sense of belonging, and build knowledge, skills and confidence.
  8. Work together with all local partners to collectively ensure that local VCSE organisations and community groups are sustainable and that community assets are nurtured, by making them aware of small grants or micro-commissioning if available, including providing support to set up new community groups and services, where gaps are identified in local provision.
  9. Support the implementation of the PCN service specifications and other PCN priorities.

Please see the attached job description for full detail.

Person Specification

Qualifications

Essential

  • Level 3 qualification or equivalent
  • Training in motivational coaching/interviewing or equivalent experience

Experience

Essential

  • Experience of supporting individuals, their carers and families.
  • Experience of working with the VCSE sector (in a paid or unpaid capacity), including with volunteers and small community groups.
  • Experience of partnership/collaborative working and of building relationships across a variety of organisations.

Desirable

  • Experience of data collection and measuring the impact of services.
  • Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work).
  • Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity.

Knowledge and skills

Essential

  • Understanding of the wider determinants of health including social, economic and environmental factors and their impact on communities, individuals their families and carers.
  • Good working knowledge of IT systems, including ability to use Microsoft Office, emails and the internet to create simple plans and reports.
  • Motivational interviewing and coaching skills.

Desirable

  • Local knowledge of VCSE and community services in the Tiverton area.
  • Knowledge of the NHS, including primary care.
  • Knowledge of the personalised care approach.
  • Knowledge of Health and Social Care subjects such as healthy eating, sexual health, care navigation, smoking cessation, social welfare, and benefits advice.

Personal attributes

Essential

  • Ability to actively listen, empathise with people and provide person-centred support in a non-judgemental and culturally sensitive way.
  • Ability to communicate effectively, both verbally and in writing, with individuals, their families, carers, community groups, partner agencies and stakeholders.
  • Ability to identify, assess and manage risk when working with individuals.
  • Ability to maintain effective working relationships and to promote collaborative practice with all colleagues.
  • Can demonstrate personal accountability, emotional resilience and ability to work well under pressure.
  • Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines.
Person Specification

Qualifications

Essential

  • Level 3 qualification or equivalent
  • Training in motivational coaching/interviewing or equivalent experience

Experience

Essential

  • Experience of supporting individuals, their carers and families.
  • Experience of working with the VCSE sector (in a paid or unpaid capacity), including with volunteers and small community groups.
  • Experience of partnership/collaborative working and of building relationships across a variety of organisations.

Desirable

  • Experience of data collection and measuring the impact of services.
  • Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work).
  • Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity.

Knowledge and skills

Essential

  • Understanding of the wider determinants of health including social, economic and environmental factors and their impact on communities, individuals their families and carers.
  • Good working knowledge of IT systems, including ability to use Microsoft Office, emails and the internet to create simple plans and reports.
  • Motivational interviewing and coaching skills.

Desirable

  • Local knowledge of VCSE and community services in the Tiverton area.
  • Knowledge of the NHS, including primary care.
  • Knowledge of the personalised care approach.
  • Knowledge of Health and Social Care subjects such as healthy eating, sexual health, care navigation, smoking cessation, social welfare, and benefits advice.

Personal attributes

Essential

  • Ability to actively listen, empathise with people and provide person-centred support in a non-judgemental and culturally sensitive way.
  • Ability to communicate effectively, both verbally and in writing, with individuals, their families, carers, community groups, partner agencies and stakeholders.
  • Ability to identify, assess and manage risk when working with individuals.
  • Ability to maintain effective working relationships and to promote collaborative practice with all colleagues.
  • Can demonstrate personal accountability, emotional resilience and ability to work well under pressure.
  • Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Amicus Health

Address

Newport Street

Tiverton

Devon

EX16 6NJ


Employer's website

https://www.amicushealth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Amicus Health

Address

Newport Street

Tiverton

Devon

EX16 6NJ


Employer's website

https://www.amicushealth.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Wellbeing Team Lead

Vicki-Jo Eva

d-ccg.tivertonwellbeing@nhs.net

Date posted

19 March 2021

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Home or remote working

Reference number

A1621-21-5073

Job locations

Newport Street

Tiverton

Devon

EX16 6NJ


Kennedy Way

Tiverton

Devon

EX16 6NP


Supporting documents

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