Job summary
Lime Grove Medical Centre is looking for an enthusiastic apprentice to join our fast paced and exciting reception team.
We are based in the semi rural town of Matlock,Derbyshire and are passionate about delivering exceptional care to all of our patients.
Main duties of the job
The Reception apprentice role will include
greeting patients, booking appointments, answering the phone, processing repeat
prescriptions, liaising with doctors and other healthcare professionals and additional administration tasks.
This is a busy but varied role working within a strong and supportive team.
Full training will be given and there will be lots to learn. We require someone who has excellentinterpersonal skills, can communicate effectively at all levels,is fully IT
literate, happy to learn new software and systems and an excellent team player. We are looking for someone who is
friendly, flexible, capable and enthusiastic.
About us
Our team is passionate about care, we go the extra mile and we make a difference and this is reflected in our patient feedback. If you would like to join team who operates like this, we would love to hear from you.
We will support the successful candidiate thorugh the apprenticeship programme and at the end of the programme you will havedeveloped the considerable skills of a medical receptionist.
As we are operating during the Covid 19 pandemic, interview will be via zoom.
Job description
Job responsibilities
A new and exciting opportunity has arisen within Lime Grove
Medical Centre, Matlock, Derbyshire, for an Apprentice Medical Receptionist
working 37.5 hours per week. We are looking for an enthusiastic, courteous,
self-motivated professional individual to work within a team who are driven to provide
the very best levels of care within General Practice.
Our approach to delivering healthcare services is innovative, refreshing and
above all caring. We are committed to putting patient care first and we are
looking for dedicated professionals who share our values and our passion for
delivering quality care.
You would be responsible for undertaking a wide range of reception and
administrative duties which can include but are not limited to;
greeting and directing patients,
processing of information (electronic and hard copy),
operating a computerised appointment
system, booking a variety of health care professional appointments
care navigation - signposting the
patients to the most appropriate service
Ensuring repeat prescriptions are actioned
appropriately
booking home visits
handling any other patient requests in a
timely manner
scanning letters onto patient records
sending out letters / text messages as
required
must adhere to data protection
requirements and ensure confidentiality at all times
You will need excellent communication
and interpersonal skills and will be able to successfully contribute to our
team. In addition you will be able work under pressure whilst developing the skills
to problem solve as well as having good organisational and IT skills.
But whats in it for you? We offer a
competitive apprenticeship salary and will fully support your training and
development through the apprenticeship programme. In addition you will receive
a fantastic annual leave allowance and be
able to join a great pension scheme.
Job description
Job responsibilities
A new and exciting opportunity has arisen within Lime Grove
Medical Centre, Matlock, Derbyshire, for an Apprentice Medical Receptionist
working 37.5 hours per week. We are looking for an enthusiastic, courteous,
self-motivated professional individual to work within a team who are driven to provide
the very best levels of care within General Practice.
Our approach to delivering healthcare services is innovative, refreshing and
above all caring. We are committed to putting patient care first and we are
looking for dedicated professionals who share our values and our passion for
delivering quality care.
You would be responsible for undertaking a wide range of reception and
administrative duties which can include but are not limited to;
greeting and directing patients,
processing of information (electronic and hard copy),
operating a computerised appointment
system, booking a variety of health care professional appointments
care navigation - signposting the
patients to the most appropriate service
Ensuring repeat prescriptions are actioned
appropriately
booking home visits
handling any other patient requests in a
timely manner
scanning letters onto patient records
sending out letters / text messages as
required
must adhere to data protection
requirements and ensure confidentiality at all times
You will need excellent communication
and interpersonal skills and will be able to successfully contribute to our
team. In addition you will be able work under pressure whilst developing the skills
to problem solve as well as having good organisational and IT skills.
But whats in it for you? We offer a
competitive apprenticeship salary and will fully support your training and
development through the apprenticeship programme. In addition you will receive
a fantastic annual leave allowance and be
able to join a great pension scheme.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Experience
Essential
- AS this is an apprentice role, experience is not essential as full training will be given, however good interpersonal and communication skills are a requirement.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Experience
Essential
- AS this is an apprentice role, experience is not essential as full training will be given, however good interpersonal and communication skills are a requirement.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
