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Uplands Medical Practice

Medical Receptionist / Administrator

The closing date is 04 September 2025

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Job summary

We are a friendly and forward-thinking GP surgery committed to delivering high-quality patient care. Serving a diverse community, we pride ourselves on our supportive team environment and dedication to continuous improvement.

Main duties of the job

  • Greet patients and visitors in a courteous and professional manner
  • Answer telephone calls, manage queries, and direct calls appropriately
  • Book, amend, and cancel appointments using our clinical system (EMIS WEB)
  • Process patient registrations and update records accurately
  • Handle prescription requests and liaise with clinicians
  • Scan, file, and manage incoming correspondence
  • Maintain confidentiality and adhere to GDPR regulations
  • Support clinicians with administrative tasks including medical reports and referrals
  • Monitor stock levels and assist with general office duties

About us

The GP practice is based off the main rd with lots of onsite parking and great transport links, such as bus or metrolink.

Details

Date posted

21 August 2025

Pay scheme

Other

Salary

£10 to £12.21 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A1612-25-0000

Job locations

Whitefield Health Centre

Bury New Road

Whitefield, Manchester

M45 8GH


Job description

Job responsibilities

We are looking for a friendly, organised, and proactive Medical Receptionist/Administrator to join our busy GP practice. In this vital front-line role, youll be the first point of contact for patientsgreeting them warmly, managing appointments, handling phone calls, and supporting the clinical team with a range of administrative duties. Youll maintain accurate patient records, process prescriptions and referrals, and ensure all correspondence is handled efficiently and confidentially. The ideal candidate will have excellent communication skills, strong IT proficiency, and the ability to multitask in a fast-paced environment. Previous experience in a healthcare setting and familiarity with clinical systems like EMIS or SystmOne would be an advantage, though not essential. In return, we offer a supportive team environment, opportunities for training and development, access to the NHS pension scheme, and employee wellbeing resources. If you're passionate about patient care and thrive in a role that blends customer service with administrative precision, wed love to hear from you.

Benefits:

  • NHS Pension Scheme
  • Supportive team and induction training
  • Opportunities for professional development
  • Staff wellness initiatives
  • Casual dress (Friday's)

Job description

Job responsibilities

We are looking for a friendly, organised, and proactive Medical Receptionist/Administrator to join our busy GP practice. In this vital front-line role, youll be the first point of contact for patientsgreeting them warmly, managing appointments, handling phone calls, and supporting the clinical team with a range of administrative duties. Youll maintain accurate patient records, process prescriptions and referrals, and ensure all correspondence is handled efficiently and confidentially. The ideal candidate will have excellent communication skills, strong IT proficiency, and the ability to multitask in a fast-paced environment. Previous experience in a healthcare setting and familiarity with clinical systems like EMIS or SystmOne would be an advantage, though not essential. In return, we offer a supportive team environment, opportunities for training and development, access to the NHS pension scheme, and employee wellbeing resources. If you're passionate about patient care and thrive in a role that blends customer service with administrative precision, wed love to hear from you.

Benefits:

  • NHS Pension Scheme
  • Supportive team and induction training
  • Opportunities for professional development
  • Staff wellness initiatives
  • Casual dress (Friday's)

Person Specification

Qualifications

Essential

  • GSCE's in English and Maths or equivalent

Experience

Essential

  • Previous experience in a receptionist or administrative role (preferably in healthcare)
  • Excellent communication and customer service skills
  • Strong IT skills and familiarity with clinical systems (EMIS/SystmOne desirable)
  • Ability to multitask and remain calm under pressure
  • A caring and professional attitude
  • Understanding of patient confidentiality and data protection
  • Flexible, reliable, and a team player
Person Specification

Qualifications

Essential

  • GSCE's in English and Maths or equivalent

Experience

Essential

  • Previous experience in a receptionist or administrative role (preferably in healthcare)
  • Excellent communication and customer service skills
  • Strong IT skills and familiarity with clinical systems (EMIS/SystmOne desirable)
  • Ability to multitask and remain calm under pressure
  • A caring and professional attitude
  • Understanding of patient confidentiality and data protection
  • Flexible, reliable, and a team player

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Uplands Medical Practice

Address

Whitefield Health Centre

Bury New Road

Whitefield, Manchester

M45 8GH


Employer's website

https://theuplandsmp.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Uplands Medical Practice

Address

Whitefield Health Centre

Bury New Road

Whitefield, Manchester

M45 8GH


Employer's website

https://theuplandsmp.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Usama Naseer

Usama.Naseer@nhs.net

01617668221

Details

Date posted

21 August 2025

Pay scheme

Other

Salary

£10 to £12.21 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A1612-25-0000

Job locations

Whitefield Health Centre

Bury New Road

Whitefield, Manchester

M45 8GH


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