Job summary
The Uplands Medical Practice is a 8500 patient NHS practice
based in Bury. We operate in the Whitefield area and are located less than 1
mile from junction 17 of the M60 and a 5 minute walk from Whitefield Metrolink
Station.
An exciting opportunity has arisen for an accomplished,
highly motivated and versatile Practice Business and Operations Manager to lead
and develop services at the Practice.
Main duties of the job
We are looking for someone with strong leadership interpersonal skills
who is proactive, innovative, has excellent organisational skills, can think
strategically. You must always have patient care at the heart of your work and a passion for providing an excellent customer service. You must be highly IT literate, financially astute and have HR
and Line Management skills across multi-disciplinary teams.
You will work alongside the Senior Partner contributing to
strategic decision making and therefore will have a robust knowledge of
strategic business management along with an excellent knowledge of GP Practice
Financial management.
You will need to have the skills to resolve and manage
issues as they arise, be able to prioritise your workload, be flexible for the
needs of the business, work within a team setting and able to consider business
constraints and service user needs. You will also need to have a consistent and
compassionate approach with our service users at all times.
About us
The team consists of GPs, practice pharmacist, Advanced Nurse Practitioners, Health care assistants, GP assistant, Practice Support Officer, care navigators and medical secretaries.
This will include would be working closely with the senior partner in feeding into and implementing the business development plan.
The post holder would be supported by and expected to collaborate with external governance and quality advisors engaged by the senior partner to drive compliance with CQC compliance.
We are looking for someone on a full time basis.
The salary would be circa £40k per annum and would attract a bonus on achieving key performance indicators including QOF and PCN DES indicators.
If you would like to know more please review JD attachment at the bottom of the advert or alternatively drop Dr Ifat Hussain Senior Partner an email ifathussain@nhs.net or call 07855413001.
Job description
Job responsibilities
Practice Business and Operations Manager
Role Profile
Job
Title
Practice Business and Operations Manager
Line Manager
Dr Ifat Hussain
Accountable to
Practice Partners
Hours per week
37.5hrs
Salary
Circa £40,000 (+ bonus)
Job
Summary
To manage and coordinate all aspects of practice runnning, motivating and managing staff, optimizing efficiency and productivity and working with all practice staff to achieve excellent patient care and outcomes. Work with lead GP in optimizing financial performance, ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment. Through innovative ways of working, lead the team in promoting excellent working, Confidentiality, Collaborative Working, Service Delivery, Learning and Development and ensure the practice complies with CQC and GMS contractual regulations.
The
primary responsibilities for this role are detailed in the attached job description.
Job description
Job responsibilities
Practice Business and Operations Manager
Role Profile
Job
Title
Practice Business and Operations Manager
Line Manager
Dr Ifat Hussain
Accountable to
Practice Partners
Hours per week
37.5hrs
Salary
Circa £40,000 (+ bonus)
Job
Summary
To manage and coordinate all aspects of practice runnning, motivating and managing staff, optimizing efficiency and productivity and working with all practice staff to achieve excellent patient care and outcomes. Work with lead GP in optimizing financial performance, ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment. Through innovative ways of working, lead the team in promoting excellent working, Confidentiality, Collaborative Working, Service Delivery, Learning and Development and ensure the practice complies with CQC and GMS contractual regulations.
The
primary responsibilities for this role are detailed in the attached job description.
Person Specification
Qualifications
Essential
- Educated to degree level in healthcare or business
- Good standard of education with excellent literacy and numeracy skills
- Leadership and / or Management Qualification
- Experience of managing accounting procedures including budget and cash flow forecasting
- Experience of working in a health care setting in NHS
- Experience of managing large multidisciplinary teams
- Experience of performance management, including appraisal writing, staff development and disciplinary procedures
- Experience of successfully developing and implementing projects
- Experience of workforce planning, forecasting and development
- NHS / Primary Care General Practice experience
- Relevant health and safety experience
- Experience of chairing meetings, producing agendas and minutes
- Ability to exploit and negotiate opportunities to enhance service delivery
- Excellent communication skills (written, oral and presenting)
- Strong IT skills (generic)
- Excellent leadership skills
- Strategic thinker and negotiator
- Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
- Vision and other clinical systems
- Effective time management (Planning & Organising)
- Ability to network and build relationships
- Proven problem solving & analytical skills
- Ability to develop, implement and embed policy and procedure
- Ability to motivate and train staff
- Personal QualitiesEssentialDesirable
- Polite and confident
- Flexible and cooperative
- Excellent interpersonal skills
- Motivated and proactive
- Ability to use initiative and judgement
- Forward thinker with a solutions focused approach
- High levels of integrity and loyalty
- Good sense of humour
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
- Confident, assertive and resilient
- Ability to drive and deliver change effectively
- Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
Desirable
- Experience of working in General Practice
- Experience of using Vision or similar clinical system
- Full UK driving licence
Person Specification
Qualifications
Essential
- Educated to degree level in healthcare or business
- Good standard of education with excellent literacy and numeracy skills
- Leadership and / or Management Qualification
- Experience of managing accounting procedures including budget and cash flow forecasting
- Experience of working in a health care setting in NHS
- Experience of managing large multidisciplinary teams
- Experience of performance management, including appraisal writing, staff development and disciplinary procedures
- Experience of successfully developing and implementing projects
- Experience of workforce planning, forecasting and development
- NHS / Primary Care General Practice experience
- Relevant health and safety experience
- Experience of chairing meetings, producing agendas and minutes
- Ability to exploit and negotiate opportunities to enhance service delivery
- Excellent communication skills (written, oral and presenting)
- Strong IT skills (generic)
- Excellent leadership skills
- Strategic thinker and negotiator
- Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
- Vision and other clinical systems
- Effective time management (Planning & Organising)
- Ability to network and build relationships
- Proven problem solving & analytical skills
- Ability to develop, implement and embed policy and procedure
- Ability to motivate and train staff
- Personal QualitiesEssentialDesirable
- Polite and confident
- Flexible and cooperative
- Excellent interpersonal skills
- Motivated and proactive
- Ability to use initiative and judgement
- Forward thinker with a solutions focused approach
- High levels of integrity and loyalty
- Good sense of humour
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
- Confident, assertive and resilient
- Ability to drive and deliver change effectively
- Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
Desirable
- Experience of working in General Practice
- Experience of using Vision or similar clinical system
- Full UK driving licence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
