Dispensary Manager

Long Bennington Medical Centre

Information:

This job is now closed

Job summary

We are looking for a self-motivated, enthusiastic, experienced Dispensary Manager who can successfully co-ordinate and manage our dispensary whilst supporting the delivery of an excellent and profitable service to our dispensing patients.

The successful candidate will have excellent communication and organisational skills, be computer literate, and have a commitment to continuing professional development. They will be efficient, flexible, prepared to use their own initiative and will have excellent interpersonal skills in order to deal with patients, staff and other healthcare professionals in a supportive and professional manner.

Considered part of the management team, the successful candidate will work hands-on as a dispenser but have dedicated management time, as well as support from the Long Bennington Medical Centre Partners and management team. The dispensing to management balance is expected to be around 70:30

Main duties of the job

To be responsible for the safe, accurate and efficient dispensing of medication to the entitled patient population, providing advice and support for both patients and colleagues. In addition, the post-holder will be required to manage the dispensary staff and support the multi-disciplinary team in line with the strategic objectives of the practice.

The post holder must have experience of working within a dispensary and managing staff. They will be able to show that they can follow Policies and Procedures when undertaking duties within the Dispensary and in line with extant legislation. They will have experience of using clinical systems, such as EMIS, Vision or SystmOne, but training can be provided. The post holder will have awareness of managing staff and complying with standard HR processes in line with line management responsibilities. Experience of working within Primary Care is desirable but not essential.

About us

We are a GP led Practice situated in a delightful village just off the A1. We are fortunate enough to enjoy easy access to Newark, Grantham, Nottingham and Lincoln and have some excellent local facilities including schools and transport links to London nearby. We have a patient list size of 6105 and dispense to around 90% of our patients.

Our team consists of 3 Partners, 3 Salaried GPs, 2 Practice Nurses, an HCA , a Phlebotomist and Care Coordinator. They are supported by a dedicated team of Senior Management, Reception, Admin and Dispensary staff. Working together we strive to provide our local community with the highest level of patient centred care which is at the heart of everything we do.

Our mission is to improve the health, well-being and lives of those we care for.

Date posted

04 February 2021

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A1603-21-8848

Job locations

10 Valley Lane

Long Bennington

Newark

Nottinghamshire

NG23 5FR


Job description

Job responsibilities

To be responsible for the safe, accurate and efficient dispensing of medication to the entitled patient population, providing advice and support for both patients and colleagues. In addition, the post-holder will be required to manage the dispensary staff and support the multi-disciplinary team in line with the strategic objectives of the practice.

A full job description is attached and is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder. It will be appropriate for some of the tasks to be delegated to the dispensary team for efficiency and as part of their ongoing development.

Job description

Job responsibilities

To be responsible for the safe, accurate and efficient dispensing of medication to the entitled patient population, providing advice and support for both patients and colleagues. In addition, the post-holder will be required to manage the dispensary staff and support the multi-disciplinary team in line with the strategic objectives of the practice.

A full job description is attached and is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder. It will be appropriate for some of the tasks to be delegated to the dispensary team for efficiency and as part of their ongoing development.

Person Specification

Qualifications

Essential

  • Qualified Dispenser (Pharmacy Tech, NVQ 3 or 2)
  • GCSE (or equivalent) English & Maths at Grade C or above

Desirable

  • Higher level qualifications i.e. Degree
  • Management Qualification

Experience

Essential

  • Significant experience of working in a dispensary
  • Significant experience in managing dispensary services in primary care
  • Broad knowledge of General Practice
  • Proven experience of managing staff e.g. absence management/performance development/mentoring

Skills and Knowledge

Essential

  • Excellent communication skills (written and oral)
  • Excellent IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • EMIS / Systmone / Vision user skills
  • Ability to promote best practice regarding all pharmaceutical matters
  • Effective time management (Planning & Organising)
  • Ability to manage and develop staff (rotas, appraisals etc.)
  • Capable of managing payments (invoices, cash etc.)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure
  • Ability to effectively manage stock, including ordering, rotation, disposal etc.
  • Knowledge of and effective management of Safety Alerts
  • Ability to develop and implement Standard Operating Procedures
  • Ability to provide input into Practice formulary

Personal Qualities

Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure
  • Ability to concentrate and work for long periods/manage a heavy workload
  • Ability to understand and effect an efficient and harmonious team
  • Excellent customer service skills

Other requirements

Essential

  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check
  • Evidence of continuing professional development
Person Specification

Qualifications

Essential

  • Qualified Dispenser (Pharmacy Tech, NVQ 3 or 2)
  • GCSE (or equivalent) English & Maths at Grade C or above

Desirable

  • Higher level qualifications i.e. Degree
  • Management Qualification

Experience

Essential

  • Significant experience of working in a dispensary
  • Significant experience in managing dispensary services in primary care
  • Broad knowledge of General Practice
  • Proven experience of managing staff e.g. absence management/performance development/mentoring

Skills and Knowledge

Essential

  • Excellent communication skills (written and oral)
  • Excellent IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • EMIS / Systmone / Vision user skills
  • Ability to promote best practice regarding all pharmaceutical matters
  • Effective time management (Planning & Organising)
  • Ability to manage and develop staff (rotas, appraisals etc.)
  • Capable of managing payments (invoices, cash etc.)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure
  • Ability to effectively manage stock, including ordering, rotation, disposal etc.
  • Knowledge of and effective management of Safety Alerts
  • Ability to develop and implement Standard Operating Procedures
  • Ability to provide input into Practice formulary

Personal Qualities

Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure
  • Ability to concentrate and work for long periods/manage a heavy workload
  • Ability to understand and effect an efficient and harmonious team
  • Excellent customer service skills

Other requirements

Essential

  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check
  • Evidence of continuing professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Long Bennington Medical Centre

Address

10 Valley Lane

Long Bennington

Newark

Nottinghamshire

NG23 5FR


Employer's website

https://www.longbenningtonmedicalcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Long Bennington Medical Centre

Address

10 Valley Lane

Long Bennington

Newark

Nottinghamshire

NG23 5FR


Employer's website

https://www.longbenningtonmedicalcentre.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Karen Turner

karen.turner17@nhs.net

01400281220

Date posted

04 February 2021

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A1603-21-8848

Job locations

10 Valley Lane

Long Bennington

Newark

Nottinghamshire

NG23 5FR


Supporting documents

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