Job responsibilities
Job Title:Phlebotomist
Line Manager:Lead Nurse
Accountable to:Lead
Nurse/Practice Manager
Hours per week:15 hours per week (Monday, Tuesday and Wednesday mornings)
Job Summary
Working under the
direction of the lead nurse and as part of the practice multidisciplinary
team, the post-holder will be responsible for performing venepuncture, as
requested by the clinical team, to the entitled patient population. In addition, the phlebotomist will be
expected to support the nursing team on an as required basis.
Generic Responsibilities
All
staff at Long Bennington Medical Centre have a duty to conform to the
following:
Equality, Diversity & Inclusion
A good attitude and positive action towards
ED&I creates an environment where all individuals are able to achieve
their full potential. Creating such an environment is important for three
reasons: it improves operational effectiveness, it is morally the right thing
to do, and it is required by law.
Patients and their families have the right to be
treated fairly and be routinely involved in decisions about their treatment
and care. They can expect to be treated with dignity and respect and will not
be discriminated against on any grounds including age, disability, gender
reassignment, marriage and civil partnership, pregnancy and maternity, race,
religion or belief, sex or sexual orientation. Patients have a responsibility
to treat other patients and our staff with dignity and respect.
Staff have the right to be treated fairly in
recruitment and career progression. Staff can expect to work in an
environment where diversity is valued and equality of opportunity is
promoted. Staff will not be discriminated against on any grounds including
age, disability, gender reassignment, marriage and civil partnership,
pregnancy and maternity, race, religion or belief, sex or sexual orientation.
Staff have a responsibility to ensure that you treat our patients and their
colleagues with dignity and respect.
Safety, Health,
Environment and Fire (SHEF)
This practice is committed to supporting and
promoting opportunities to for staff to maintain their health, well-being and
safety. You have a duty to take reasonable care of health and safety at work
for you, your team and others, and to cooperate with employers to ensure
compliance with health and safety requirements. All personnel are to comply
with the Health and Safety at Work Act 1974, Environmental Protection Act
1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and
other statutory legislation.
Confidentiality
This
practice is committed to maintaining an outstanding confidential service. Patients
entrust and permit us to collect and retain sensitive information relating to
their health and other matters, pertaining to their care. They do so in
confidence and have a right to expect all staff will respect their privacy
and maintain confidentiality at all times. It is essential that if, the legal
requirements are to be met and the trust of our patients is to be retained
that all staff protect patient information and provide a confidential
service.
Quality & Continuous Improvement (CI)
To
preserve and improve the quality of our output, all personnel are required to
think not only of what they do, but how they achieve it. By continually
re-examining our processes, we will be able to develop and improve the
overall effectiveness of the way we work. The responsibility for this rests
with everyone working within the practice to look for opportunities to
improve quality and share good practice.
This
practice continually strives to improve work processes which deliver health
care with improved results across all areas of our service provision. We
promote a culture of continuous improvement, where everyone counts and staff
are permitted to make suggestions and contributions to improve our service
delivery and enhance patient care.
Induction Training
On arrival at the
practice all personnel are to complete a practice induction programme; this
is managed by the Deputy Practice Manager.
Learning and Development
The
effective use of training and development is fundamental in ensuring that all
staff are equipped with the appropriate skills, knowledge, attitude and competences
to perform their role. All staff will be required to partake and complete
mandatory training as directed by the training coordinator, as well as
participating in the practice training programme. Staff will also be permitted (subject to
approval) to undertake external training courses which will enhance their
knowledge and skills, progress their career and ultimately, enable them to
improve processes and service delivery.
Collaborative Working
All
staff are to recognise the significance of collaborative working. Teamwork is
essential in multidisciplinary environments. Effective communication is
essential and all staff must ensure they communicate in a manner which
enables the sharing of information in an appropriate manner.
Service Delivery
Staff
at Long Bennington Medical Centre must adhere to the information contained
with practice policies and regional directives, ensuring protocols are
adhered to at all times. Staff will be given detailed information during the
induction process regarding policy and procedure.
Security
The
security of the practice is the responsibility of all personnel. Staff must
ensure they remain vigilant at all times and report any suspicious activity
immediately to their line manager. Under no circumstances are staff to share
the codes for the door locks to anyone and are to ensure that restricted
areas remain effectively secured.
Professional Conduct
At
Long Bennington Medical Centre staff are required to dress appropriately for
their role. Administrative staff will be provided with a uniform whilst
clinical staff must dress in accordance with their role.
Leave
All
personnel are entitled to take leave. Line managers are to ensure all of
their staff are afforded the opportunity to take their leave
entitlement.
Primary Responsibilities
The
following are the core responsibilities of the phlebotomist. There may be on
occasion, a requirement to carry out other tasks; this will be dependent upon
factors such as workload and staffing levels:
Obtaining patient consent for the
collection of a blood sample
Perfoming venepunture in accordance
with practice protocols
Maintaining accurate patient records
on SystmOne
The correct labelling, packaging and
storing of samples
Ensuring samples are sent to the
laboratory in a timely manner
Maintaining an effective liaison with
the laboratory staff at Gratham District Hospital
Working collaboratively with the
nursing team, seeking guidance when necessary for patient related matters
Ensure phlebotomy stock is checked
regularly and ordered where needed
Maintain a clean, clutter free
environment in line with Infection Prevention & Control protocols
Ensure the correct disposal of
clinical waste and sharps
Undertake
administrative duties as required of the position
In addition to the primary responsibilities,
the Phlebotomist may be requested to:
Participate in practice audit as
directed by the audit lead
Participate in local initiatives to
enhance service delivery and patient care
Support and participate in shared
learning within the practice
Complete opening and closing
procedures in accordance with the duty rota