Phlebotomist

Long Bennington Medical Centre

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for an enthusiastic, motivated and courteous individual to join our friendly clinical team at Long Bennington Medical Centre. We are a rural GP led Practice supporting around 6300 patients over an area covering around 25 villages with borders in Lincolnshire, Nottinghamshire and Leicestershire. We are looking for someone on a permanent contract working part-time providing Phlebotomy services to our patients. The successful applicant will need to have previous experience in order to support our busy team. The post will be on a part-time basis working 15 hours per week, three days a week (Monday, Tuesday and Wednesday) with at least two 0800 am starts per week. The successful candidate must also be willing to provide holiday and sickness cover up to five mornings per week when necessary.

Main duties of the job

Main duties of the job

The purpose of the role is to:

Obtaining patient consent for the collection of a blood sample

Perfoming venepunture in accordance with practice protocols

Maintaining accurate patient records on SystmOne

The correct labelling, packaging and storing of samples

Ensuring samples are sent to the laboratory in a timely manner

Maintaining an effective liaison with the laboratory staff at Gratham District Hospital

Working collaboratively with the nursing team, seeking guidance when necessary for patient related matters

Ensure phlebotomy stock is checked regularly and ordered where needed

Maintain a clean, clutter free environment in line with Infection Prevention & Control protocols

Ensure the correct disposal of clinical waste and sharps

Undertake administrative duties as required of the position

In addition to the primary responsibilities, the Phlebotomist may be requested to:

Participate in practice audit as directed by the audit lead

Participate in local initiatives to enhance service delivery and patient care

Support and participate in shared learning within the practice

Complete opening and closing procedures in accordance with the duty rota

About us

Long Bennington Medical Centre is a friendly GP led Practice with a team of 3 Partners, 3 Salaried GPs, 2 Practice Nurses, Senior Healthcare Assistant and Junior Healthcare Assistant. The clinical team is strongly supported by a group of Reception, Dispensary and Administration staff who together strive to provide a high level of patient focused service. Our ethos is that of providing a caring, safe and friendly environment for both patients and staff.

We take great pride in what we do and work hard to provide the best service we can.

Job description

Job responsibilities

Job Title:Phlebotomist

Line Manager:Lead Nurse

Accountable to:Lead Nurse/Practice Manager

Hours per week:15 hours per week (Monday, Tuesday and Wednesday mornings)

Job Summary

Working under the direction of the lead nurse and as part of the practice multidisciplinary team, the post-holder will be responsible for performing venepuncture, as requested by the clinical team, to the entitled patient population. In addition, the phlebotomist will be expected to support the nursing team on an as required basis.

Generic Responsibilities

All staff at Long Bennington Medical Centre have a duty to conform to the following:

Equality, Diversity & Inclusion

A good attitude and positive action towards ED&I creates an environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

Confidentiality

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

Quality & Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Induction Training

On arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Deputy Practice Manager.

Learning and Development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery.

Collaborative Working

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

Service Delivery

Staff at Long Bennington Medical Centre must adhere to the information contained with practice policies and regional directives, ensuring protocols are adhered to at all times. Staff will be given detailed information during the induction process regarding policy and procedure.

Security

The security of the practice is the responsibility of all personnel. Staff must ensure they remain vigilant at all times and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks to anyone and are to ensure that restricted areas remain effectively secured.

Professional Conduct

At Long Bennington Medical Centre staff are required to dress appropriately for their role. Administrative staff will be provided with a uniform whilst clinical staff must dress in accordance with their role.

Leave

All personnel are entitled to take leave. Line managers are to ensure all of their staff are afforded the opportunity to take their leave entitlement.

Primary Responsibilities

The following are the core responsibilities of the phlebotomist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Obtaining patient consent for the collection of a blood sample

Perfoming venepunture in accordance with practice protocols

Maintaining accurate patient records on SystmOne

The correct labelling, packaging and storing of samples

Ensuring samples are sent to the laboratory in a timely manner

Maintaining an effective liaison with the laboratory staff at Gratham District Hospital

Working collaboratively with the nursing team, seeking guidance when necessary for patient related matters

Ensure phlebotomy stock is checked regularly and ordered where needed

Maintain a clean, clutter free environment in line with Infection Prevention & Control protocols

Ensure the correct disposal of clinical waste and sharps

Undertake administrative duties as required of the position

In addition to the primary responsibilities, the Phlebotomist may be requested to:

Participate in practice audit as directed by the audit lead

Participate in local initiatives to enhance service delivery and patient care

Support and participate in shared learning within the practice

Complete opening and closing procedures in accordance with the duty rota

Person Specification

Other requirements

Essential

  • Flexibility to work outside of core office hours
  • Flexibility to provide holiday and sickness cover when required
  • Disclosure Barring Service (DBS) check
  • Occupational Health Clearance

Clinical Knowledge & Skills

Desirable

  • Venepuncture
  • Ability to record accurate clinical notes

Skills

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Ability to follow clinical policy and procedure

Desirable

  • Competent in the use of Office and Outlook
  • EMIS / Systmone / Vision user skills

Qualifications

Essential

  • Relevant qualification in venepuncture
  • Good standard of general education

Experience

Essential

  • Experience of working with the general public
  • Experience of working in a healthcare setting

Desirable

  • Experience of working in a primary care environment

Clinical Knowledge & Skills

Essential

  • Venepuncture
  • Ability to record accurate clinical notes

Personal Qualities

Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Problem solver with the ability to process information accurately and effectively, interpreting data as required
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure / in stressful situations
  • Effectively able to communicate and understand the needs of the patient
  • Commitment to ongoing professional development
  • Effectively utilises resources
  • Punctual and committed to supporting the team effort

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Long Bennington Medical Centre

Address

10 Valley Lane

Long Bennington

Newark

Nottinghamshire

NG23 5FR


Employer's website

https://www.longbenningtonmedicalcentre.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Karen Turner

karen.turner17@nhs.net

01400281220

Date posted

12 October 2021

Pay scheme

Other

Salary

Negotiable

Contract

Permanent

Working pattern

Part-time

Reference number

A1603-21-1429

Job locations

10 Valley Lane

Long Bennington

Newark

Nottinghamshire

NG23 5FR


Supporting documents

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Monday to Friday: 8am to 6pm

Saturday: 9am to 3pm

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