Service Lead Roles x 2

Dr J Henderson & Partners

Information:

This job is now closed

Job summary

This is an opportunity to be involved in a large, friendly training practice that has seen significant growth over the past decade in terms of numbers of patients and staff.

In order to strengthen the resilience of the organisation, we are creating 2 new 'Service Lead' roles. One of these will be responsible for the ground floor team (GPs, ANPs, pharmacists, dispensers, nurses and HCAs) and the other for the largely administrative team on the first floor (accounts, admin, secretarial and reception).

Main duties of the job

The Service Leads will undertake regular appraisals, team briefings, 1:1's and return to work meetings following illness. The roles will require absolute confidentiality and working closely with the existing Supervisors in each dept. Reporting to the Practice Manager and Deputy Manager, it is anticipated that the post holders will be available on most or every week day.

About us

Bassett Road Surgery comprises a large team of clinical and non-clinical professionals who support one another to deliver the best care possible in primary care. We take pride in delivering patient-centred care and valuing our colleagues.

Date posted

23 April 2024

Pay scheme

Other

Salary

£26,936 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A1595-24-0009

Job locations

29 Bassett Road

Leighton Buzzard

Bedfordshire

LU7 1AR


Job description

Job responsibilities

In order to strengthen the resilience of the organisation, we are creating 2 new 'Service Lead' roles. One of these will be responsible for the ground floor team (GPs, ANPs, pharmacists, dispensers, nurses and HCAs) and the other for the largely administrative team on the first floor (accounts, admin, secretarial and reception).

The Service Leads will undertake regular appraisals, team briefings, 1:1's and return to work meetings following illness. They will directly manage Team Supervisors, supporting teams to deliver service excellence with emphasis on continuous learning. They will report to the Practice Manager and Deputy Manager.

Job description

Job responsibilities

In order to strengthen the resilience of the organisation, we are creating 2 new 'Service Lead' roles. One of these will be responsible for the ground floor team (GPs, ANPs, pharmacists, dispensers, nurses and HCAs) and the other for the largely administrative team on the first floor (accounts, admin, secretarial and reception).

The Service Leads will undertake regular appraisals, team briefings, 1:1's and return to work meetings following illness. They will directly manage Team Supervisors, supporting teams to deliver service excellence with emphasis on continuous learning. They will report to the Practice Manager and Deputy Manager.

Person Specification

Experience

Essential

  • Experience of working with small and large teams.
  • Excellent interpersonal skills.
  • Excellent verbal and written communication skills.
  • A robust understanding of the need for organisational and individual confidentiality.

Desirable

  • Experience of working in a GP practice
Person Specification

Experience

Essential

  • Experience of working with small and large teams.
  • Excellent interpersonal skills.
  • Excellent verbal and written communication skills.
  • A robust understanding of the need for organisational and individual confidentiality.

Desirable

  • Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dr J Henderson & Partners

Address

29 Bassett Road

Leighton Buzzard

Bedfordshire

LU7 1AR


Employer's website

https://www.bassettroadsurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Dr J Henderson & Partners

Address

29 Bassett Road

Leighton Buzzard

Bedfordshire

LU7 1AR


Employer's website

https://www.bassettroadsurgery.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Deputy Practice Manager

Mrs Angie Sellar

Angela.Sellar@nhs.net

01525219680

Date posted

23 April 2024

Pay scheme

Other

Salary

£26,936 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A1595-24-0009

Job locations

29 Bassett Road

Leighton Buzzard

Bedfordshire

LU7 1AR


Supporting documents

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