Job responsibilities
Confidentiality
In the course of seeking treatment,
patients entrust us with, or allow us to gather, sensitive information in
relation to their health and other matters. They do so in confidence and have the
right to expect that staff will respect their privacy and act
appropriately
In the performance of the duties outlined
in this job description, the post-holder may have access to confidential
information relating to patients and their carers, practice staff and
other healthcare workers. They may
also have access to information relating to the practice as a business
organisation. All such information from any source is to be regarded
as strictly confidential
Information relating to
patients, carers, colleagues, other healthcare workers or the business of
the practice may only be divulged to authorised persons in accordance with
the practice policies and procedures relating to confidentiality and the
protection of personal and sensitive data
Health & Safety
The post-holder will implement and lead on a full
range of promotion and management of their own and others health and safety
and infection control as defined in the practice Health & Safety policy,
the practice Health & Safety manual, and the practice Infection Control
policy and published procedures. This will include (but will not be limited
to
Using personal security systems within
the workplace according to practice guidelines
Awareness of national standards of
infection control and cleanliness and regulatory / contractual /
professional requirements, and good practice guidelines
Responsible for the correct and safe
management of the specimens process, including collection, labelling,
handling, use of correct and clean containers, storage and transport
arrangements
Management and maintenance of Personal
Protective Equipment (PPE) for the practice, including provision,
ordering, availability and ongoing correct usage by staff
Responsible for hand hygiene across the
practice
Ownership of infection control and
clinically based patient care protocols, and implementation of those
protocols across the practice
Active observation of current working
practices across the practice in relation to infection control,
cleanliness and related activities, ensuring that procedures are followed
and weaknesses / training needs are identified, escalating issues as
appropriate
Identifying the risks involved in work
activities and undertaking such activities in a way that manages those
risks across clinical and patient process
Making effective use of training to
update knowledge and skills, and initiate and manage the training of
others across the full range of infection control and patient processes
Monitoring practice facilities and
equipment in relation to infection control, ensuring that provision of
hand cleansing facilities, wipes etc are sufficient to ensure a good
clinical working environment. Lack of facilities to be escalated as
appropriate.
Safe management of sharps procedures
including training, use, storage and disposal
Using appropriate infection control
procedures, maintaining work areas in a tidy, clean and sterile, and safe
way, free from hazards. Initiation of remedial / corrective action where
needed or escalation to responsible management
Actively identifying, reporting, and
correction of health and safety hazards and infection hazards immediately
when recognised
Keeping own work areas and general /
patient areas generally clean, sterile, identifying issues and hazards /
risks in relation to other work areas within the business, and assuming
responsibility in the maintenance of general standards of cleanliness across
the business in consultation (where appropriate) with other sector
managers
Undertaking periodic infection control
training (minimum twice annually)
Routine management of own team / team
areas, and maintenance of workspace standards
Waste management including collection,
handling, segregation, container management, storage and collection
Spillage control procedures, management
and training
Decontamination control procedures,
management and training, and equipment maintenance
Maintenance of sterile environments
Demonstrate due regard for safeguarding
and promoting the welfare of children.
Equality and
Diversity
Acting in a way that recognises the importance of peoples rights,
interpreting them in a way that is consistent with Practice procedures and
policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients,
carers and colleagues
Behaving in a manner which is welcoming to and of the individual,
is non-judgmental and respects their circumstances, feelings priorities and
rights
Acting in a way that recognizes the importance of peoples rights,
interpreting them in a way that is consistent with Practice procedures and
policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients,
carers and colleagues
Personal/Professional development
Participation in individual performance review, including taking
responsibility for maintaining a record of own personal and/or professional
development
Taking responsibility for own development, learning and
performance and demonstrating skills and activities to others who are
undertaking similar work
Attend all relevant annual updates
Complete all statutory and
mandatory training as required.
Quality
The
post-holder will strive to maintain quality within the practice, and will
Alert
other team members to issues of quality and risk
Assess
own performance and take accountability for own actions, either directly
or under supervision
Contribute
to the effectiveness of the team by reflecting on own and team activities
and making suggestions on ways to improve and enhance the teams
performance
Work
effectively with individuals in other agencies to meet patients needs
Effectively
manage own time, workload and resources
Communication
The
post-holder should recognise the importance of effective communication within
the team and will strive to:
Communicate effectively with other team members
Be familiar in all mediums of communications such as email, tasks,
telephone etc
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication
and respond accordingly
Communicate clearly with the teams
Develop mutual working relationships with colleagues in Wyvern
Health Primary Care Network
Contribution
to the implementation of services
The
post-holder will:
Apply Practice policies, standards, and guidance
Discuss with other members of the team how the policies, standards
and guidelines will affect own work
Participate in audit where appropriate
