Job summary
Join Our Team at Park Medical Centre - GP Surgery .
Are you a dedicated and flexible individual with a passion for helping others but who is also able to work in a high pressure environment? Park Medical Centre is seeking a Receptionist to join our very busy GP practice , ensuring exceptional care and support for our patients despite the day to day demands
Of the job.
Working Hours**: Monday to Friday, 2:00 PM to 6:30 PM
*Flexibility isessential to help cover staff holidays and sickness to ensure seamless patient care
Main duties of the job
**Key Responsibilities**:
As a Receptionist at Park Medical Centre, you will play a crucial role in our daily operations. Your responsibilities will include:
- Answering incoming phone calls with professionalism and courtesy.
- Efficiently processing appointment requests, both in-person and electronically.
- Skillfully guiding patients to the appropriate services they need.
- Initiating and managing communication with patients, team members, and external agencies.
- Handling incoming and outgoing mail promptly and accurately.
- Ensuring accurate data entry into patient healthcare records.
- Managing queries efficiently to provide excellent service.
- Keeping the reception area and notice boards organized and welcoming.
- Following opening and closing procedures as per the duty rota.
- Accurate data entry for patient registrations and relevant information.
- Properly filing and storing records as required.
- Conducting photocopying tasks when needed.
- Scanning and attaching patient-related documents to healthcare records.
About us
Park Medical Centre is rated Good with CQC
We have patient list size of 5k Patients with various medical needs
Three GP partners, Nurses, HCA, Pharmacists and admin staff.
Job description
Job responsibilities
**Key Responsibilities**:
As a Receptionist at Park Medical Centre, you will play a crucial role in our daily operations. Your responsibilities will include:
- Answering incoming phone calls with professionalism and courtesy.
- Efficiently processing appointment requests, both in-person and electronically.
- Skillfully guiding patients to the appropriate services they need.
- Initiating and managing communication with patients, team members, and external agencies.
- Handling incoming and outgoing mail promptly and accurately.
- Ensuring accurate data entry into patient healthcare records.
- Managing queries efficiently to provide excellent service.
- Keeping the reception area and notice boards organized and welcoming.
- Following opening and closing procedures as per the duty rota.
- Accurate data entry for patient registrations and relevant information.
- Properly filing and storing records as required.
- Conducting photocopying tasks when needed.
- Scanning and attaching patient-related documents to healthcare records.
Job description
Job responsibilities
**Key Responsibilities**:
As a Receptionist at Park Medical Centre, you will play a crucial role in our daily operations. Your responsibilities will include:
- Answering incoming phone calls with professionalism and courtesy.
- Efficiently processing appointment requests, both in-person and electronically.
- Skillfully guiding patients to the appropriate services they need.
- Initiating and managing communication with patients, team members, and external agencies.
- Handling incoming and outgoing mail promptly and accurately.
- Ensuring accurate data entry into patient healthcare records.
- Managing queries efficiently to provide excellent service.
- Keeping the reception area and notice boards organized and welcoming.
- Following opening and closing procedures as per the duty rota.
- Accurate data entry for patient registrations and relevant information.
- Properly filing and storing records as required.
- Conducting photocopying tasks when needed.
- Scanning and attaching patient-related documents to healthcare records.
Person Specification
Qualifications
Essential
- GCSE preferably required
- Experience of working in a fast volume work environment
- Good track employment record
- Reliable
Person Specification
Qualifications
Essential
- GCSE preferably required
- Experience of working in a fast volume work environment
- Good track employment record
- Reliable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.