Receptionist/Administrator

Job summary

Up to 37.5 hours per week.

Due to internal promotion we are looking for an enthusiastic, caring and committed receptionist to join our well-established, vibrant, friendly and people-orientated dispensing practice in the picturesque Lune Valley.

If you want a job where no two days are the same, like working under pressure, knowledge of computer systems and the ability to juggle whilst remaining calm, friendly and helpful then this job is for you!

Negotiable hours to suit, but does include 1 late evening (to 6.30pm). We offer 4.2 weeks annual level (pro rata) plus bank holidays, the NHS pension scheme and free parking.

Main duties of the job

The purpose of the role is to:

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of clerical support to clinical staff and other members of the practice team

Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

About us

About us:

Over 6500 patients

Diverse clinical & admin team: 5 Partners, 2 Advanced Nurse Practitioners, 2 Nurses, 1 HCA, Dispensary team, Social prescriber, Clinical pharmacist, First contact physio, Mental Health Practitioner, General Practice Assistant, all backed up by a welcoming Admin team and Digital Lead.

Training practice for GP registrars and medical students

Modern spacious building with smaller satellite surgery in Hornby. District Nursing team based on-site

Top ratings in patient feedback survey

Part of the Western Dales Primary Care Network (WDPCN) working closely with Sedbergh and Bentham.