Human Resources Manager

Job description

Job responsibilities

Principal Accountabilities

Advise and coach managers to effectively address employee relations issues, through the implementation of RCMG policies and procedures, in a legally compliant manner.

Champion the resolution approach, and encourage the resolution of employee relations issues wherever appropriate.

Support investigations within the group which have been commissioned through a HR policy, and support the investigating manager to ensure that the investigation is completed in a reasonable timeframe and to an acceptable quality standard. Attend any resultant hearing, providing advice to the manager and acting as minute taker where required.

Support the implementation of the sickness absence policy and procedure through telephone support, management of casework, advising managers, and monitoring triggers.

Support the management of complex long term sickness cases, through advising and supporting managers and interacting with Occupational Health department. Including supporting the creation of a statement of case, and attendance at hearing.

Work towards the delivery of HR related projects and action plans, as directed by the RCMG Managing Partner and PCN Network Manager:

o Organisational development.

o Workforce planning.

o Transformational change.

Support Staff Survey and engagement activities.

Use coaching to improve people management, particularly on operational HR related areas e.g. sickness absence, performance management, investigation skills etc.

Interpret and advise on employment legislation, HR policies/procedures and terms and conditions of service and at all times interpret accurately in a legally sound manner to ensure professional advice is given, taking into account local precedents and those in employment law.

Assist and advise managers in the planning and implementation of organisational change affecting staff across the group/network.

Analyse workforce information and work with managers to develop plans to support improvement and efficiency.

Ensure provision of regular reporting as directed by the RCMG Managing Partner, inputting narrative/statistical explanations to ensure full understanding.

Lead the development of specific HR policies and procedures which will impact across the organisation, ensuring they are user friendly, legal compliant and have been properly consulted on.

Provide expert advice on job evaluation and assist in the redesign of jobs to ensure there are commensurate with service requirements and the salary is appropriate.

Line manage and supervise the HR Administrator.

Organisational responsibilities

Ensure all Employee Relations casework is recorded appropriately and ensure it is kept up to date.

Monitor and track investigation timescales escalating any concerns to the RCMG Managing Partner if appropriate.

Ensure all casework that could have potential litigation risks are completed within a reasonable timescale and to an acceptable quality standard.

Ensure all advice given is in accordance to group policy and procedure and where not, this is escalated to the RCMG Managing Partner.

Be responsible for own development and continually keep up to date with changes to employment legislation and best practice.

Continually promote people management approaches that are inclusive and compassionate in nature.

Person Specification

Qualifications

Essential

• Educated to a degree level/or equivalent relevant work experience
• CIPD Level 5 qualification or working towards level 5 qualification
• Evidence of continuing professional development

Desirable

• CIPD Level 7 qualification

Personal Attributes

Essential

• Flexible approach
• Achievement focussed ability to set targets and get things done
• Open and honest
• Treats colleagues with dignity and respect
• Shows commitment and resilience

Other

Essential

• Full UK driving license and able to travel between sites

Experience

Essential

• Operational HR experience
• Experience of working with Trade Unions
• Experience of analysing workforce information
• Experience of advising managers and building strong working relationships

Desirable

• Experience in the NHS or public sector organisation
• Experience in supporting workforce change programmes

Knowledge and Skills

Essential

• Excellent oral and written communication skills
• Effective influencer
• Well organised and ability to work under pressure and to deadline
• Sound knowledge of employment law and HR best practice
• Competent user of MS office packages

Desirable

• Knowledge of NHS terms and conditions of employment
• Effective coach and mediator
• Demonstrates an understanding of the external strategic environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ruby Country Medical Group

Address

Dobles Lane

Holsworthy

Devon

EX22 6GH

Employer's website

https://www.rubycountrymedicalgroup.co.uk/ (Opens in a new tab)