IT Administrator

Job description

Job responsibilities

Main responsibilities

At the request of the Managing Partner or GP to provide any of the following reports at intervals to be established or on an adhoc basis; Targets, Audit/data/disease groups, Recalls, Workload analysis and Appointment analysis

In conjunction with the Managing Partner, establish a set of protocols for the Group to ensure the accurate input of data and enable access of information as necessary

To act as data input clerk as required, with responsibility for the supervision and inputting of data according to established routine e.g. hospital letters, laboratory results, forms etc.

Training of all present and new staff in computer techniques and implementing all necessary software updates and renewals

In conjunction with the Managing Partner to maintain adequate attendance of training courses or communication with the computer system supplier, to ensure that your own standards of capability are high

To be responsible for the establishment of training programmes for all personnel to ensure competence in their own particular fields of usage

To establish procedures for adequate regular daily backup of all systems

To ensure proper records are maintained concerning System Suppliers and support, particularly in respect of third party software and that necessary backups are taken are stored safely

In conjunction with the Managing Partner to ensure that the computer is adequately insured, that measures are taken to protect against theft or damage and that information is appropriately password protected

To be aware of the GDPR Regulation and its importance and relevance to General Practice and to advise on upgrading or renewing as appropriate

To maintain awareness within the Group of Health and Safety matters, particularly regarding computer usage and to advise the Managing Partner accordingly. If necessary, conduct a training programme for personnel with regard to this

Responsible for the Registration Links operations with the Health Authority

Responsible for arranging the appointment templates for the Doctors, Nurses, etc.

To assist is general office duties as required due to absence or annual leave

To assist and advise with regard to setting up templates, using read codes for the purpose of extracting data from the computer for the use of audits

To maintain the computer system, GP rotas, appointment system etc.

Ensure all computers are updated with virus software etc.

Identify problem if printer/computer goes down

Assist staff/GPs with computer problems adhoc

GP links registration

Pathlab links - ensure tests are assigned to correct GPs

Serco out of hours letters, expected death forms etc.

Scanning assist summariser with scanning queries

Apollo check work flow

Information screen in waiting room maintain and update patient information

Appointments - GPs and Nurses

Choose & Book smartcards, liaise with secretary, GPs and PCT, log problems

Maintain & update in-house intranet

Deduction of patients queries from PCSE & patients regarding registration

Quarterly PCSA reconciliation close quarter transactions Cornwall/Devon

Temporary resident submission monthly

Searches minor surgery histology, drugs, nurse led clinics chronic diseases, flus, pneumos etc.

Population Manager run monthly searches for GPs, monitor changes i.e. read codes, drop below target level identify why

Batch change read codes

Create rotas for GPs Duty/Backup/Evening rotas/Extra commitment i.e. minor ops, medicals

Keep the main surgery diary up to date, inform partners/staff/hospital of any changes

Run searches, audits for PCT

Person Specification

Qualifications

Essential

• GCSE Maths and English Grade C/4 or above

Experience

Essential

• Regular computing

Desirable

• Experience of using clinical system (SystmOne)
• Experience of working in an IT support environment
• Experience of working in Primary Care or General Practice

Knowledge and Skills

Essential

• Good general IT skills and knowledge (hardware and software)
• Sound knowledge of Windows and Microsoft Office
• Problem solving skills
• Aware of GDPR and importance in General Practice

Desirable

• Time management skills
• Ability to prioritise workload
• Coding knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ruby Country Medical Group

Address

Dobles Lane

Holsworthy

Devon

EX22 6GH

Employer's website

https://www.rubycountrymedicalgroup.co.uk/ (Opens in a new tab)