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GP Receptionist

The Surgery

The closing date is 11 May 2025

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Job summary

We are a small practice in Warrington and pride ourselves on always endeavouring to help our patients as best we can.

We are looking friendly and motivated person to join our team as a receptionist/administrator at our busy GP practice

We have a welcoming and supportive team of clinicians and admin staff with a low staff turnover.

The ideal candidate should have previous experience of working in a GP practice or similar environment. They will fit into to the existing reception team and support the clinicians and colleagues.

Main duties of the job

  • Dealing with patients, in person, over the phone and via online services
  • Prescription requests and queries
  • Appointment booking
  • Liaising with hospitals and community services
  • Inviting patients for reviews, screening, health checks
  • Typing referral letters
  • General office duties

About us

Our practice team is made up of 2 GP Partners, a Salaried GP, a nurse, Practice Manager and five receptionists.

We use EMIS web clinical system.

Job advertised - part time - 20.5 hours per week.

Date posted

11 March 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1548-25-0001

Job locations

280 Manchester Road

Warrington

WA1 3RB


Job description

Job responsibilities

To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

Job description

Job responsibilities

To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths.
  • Computer skills
  • Reliability.

Desirable

  • Effective communicator.
  • Attention to detail.
  • Experience of working in a GP practice.
  • EMIS -experienced user.
Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths.
  • Computer skills
  • Reliability.

Desirable

  • Effective communicator.
  • Attention to detail.
  • Experience of working in a GP practice.
  • EMIS -experienced user.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Surgery

Address

280 Manchester Road

Warrington

WA1 3RB


Employer's website

https://www.nhs.uk/Services/GP/Overview/DefaultView.aspx?id=36246 (Opens in a new tab)

Employer details

Employer name

The Surgery

Address

280 Manchester Road

Warrington

WA1 3RB


Employer's website

https://www.nhs.uk/Services/GP/Overview/DefaultView.aspx?id=36246 (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Anna Thackeray

anna.thackeray@nhs.net

01925230022

Date posted

11 March 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1548-25-0001

Job locations

280 Manchester Road

Warrington

WA1 3RB


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