Kenmore Medical Centre

Receptionist

Information:

This job is now closed

Job summary

Kenmore Medical Centre is a large friendly surgery with a registered list of approx 12,300 patients in the centre of Wilmslow.

The Team at Kenmore consists of three partners, eight salaried doctors, a nursing team, HCA team, GP registrars, two nurse practitioners, clinical pharmacists, social prescribers and we have access to a large range of other services within our PCN - CHAW.

The whole team works effectively together to provide an excellent service to our patients.

We are looking for a receptionist to join our friendly team starting as soon as possible.

There is currently 37.5 hours available we would also consider a job share if this suits applicants.

Main duties of the job

To provide excellent service to patients. The work is varied and interesting it includes answering the phone, making appointments, welcoming patients and visitors, listening and understanding patient needs, resolving queries and signposting patients to appropriate service or appointment. You need to be well motivated and friendly with good people skills, enjoy working in a busy environment and being part of a team. Be able to communicate clearly and effectively, showing understanding, care and assertiveness when appropriate. You will be capable of developing good administrative and organisational skills and have experience of using computers

About us

Kenmore Medical Centre has been serving the community of Wilmslow for over 60 years and is a long-established training practice. We have an active role in the Primary Care Network and are affiliated with Manchester Medical School for undergraduate education and Health Education England for GP Registrar training.

We use EMIS Web, Docman, AccuRx & Lexicom and engage with an active Patient Participation Group. The Practice is engaged in minor ops, contraceptive, and specialist gynae care. Our Partners are involved in the ICB, the PCN and we have specialist interests in diabetes, Asthma and COPD.

Details

Date posted

13 November 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Job share

Reference number

A1547-24-0014

Job locations

60-62 Alderley Road

Wilmslow

Cheshire

SK9 1PA


Job description

Job responsibilities

As part of our reception team you would be expected to provide an excellent service to our patients. The work is varied and intersting and it includes answering the phone, making appointments, actioning online requests from patients, welcoming patients and visitors, listening and understanding patient needs, resolving queries or signposting patients to the appropriate service or appointment.

You need to be well motivated and friendly with good people skills, enjoy working in a busy enviroment and being part of a team. You will be able to communicate clearly and effectively, showing understanding, care and assertiveness when appropriate. You will be capable of developing good administritive and organisational skills and have experience of using computers. Experience of working in healthacre is not essential as long as you possess the above qualities and are willing and eager to learn new skills and are flexible in your approach to work. We will provide in hours training and continuing support.

We would look at the 37.5 hours available being split into two separate part time roles

Job description

Job responsibilities

As part of our reception team you would be expected to provide an excellent service to our patients. The work is varied and intersting and it includes answering the phone, making appointments, actioning online requests from patients, welcoming patients and visitors, listening and understanding patient needs, resolving queries or signposting patients to the appropriate service or appointment.

You need to be well motivated and friendly with good people skills, enjoy working in a busy enviroment and being part of a team. You will be able to communicate clearly and effectively, showing understanding, care and assertiveness when appropriate. You will be capable of developing good administritive and organisational skills and have experience of using computers. Experience of working in healthacre is not essential as long as you possess the above qualities and are willing and eager to learn new skills and are flexible in your approach to work. We will provide in hours training and continuing support.

We would look at the 37.5 hours available being split into two separate part time roles

Person Specification

Qualifications

Desirable

  • Good sense of humour
  • Ability to work well within team or on own initiative
  • Good communication skills
Person Specification

Qualifications

Desirable

  • Good sense of humour
  • Ability to work well within team or on own initiative
  • Good communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kenmore Medical Centre

Address

60-62 Alderley Road

Wilmslow

Cheshire

SK9 1PA


Employer's website

https://www.kenmoremedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Kenmore Medical Centre

Address

60-62 Alderley Road

Wilmslow

Cheshire

SK9 1PA


Employer's website

https://www.kenmoremedicalcentre.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Reception Manager

Angela Carey

Angela.Carey2@nhs.net

01625532244

Details

Date posted

13 November 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Job share

Reference number

A1547-24-0014

Job locations

60-62 Alderley Road

Wilmslow

Cheshire

SK9 1PA


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