Job summary
Join Our Team at The Arch Medical Practice - Where Care Meets Excellence
Are you passionate about making a difference in patients' lives? We are looking for a dedicated HCA to join our team. This role is integral to providing high-quality patient care & ensuring our community receives the best healthcare possible.
Why Work With Us?
- Innovative Environment: Be part of a forward-thinking practice that embraces the latest healthcare technologies & methodologies.
- Professional Growth: We are committed to your career development, offering continuous learning opportunities.
- Collaborative Team: Work alongside experienced professionals in a supportive & friendly atmosphere, where everyone is valued.
- Impactful Role: Play a crucial role in patient care, from assisting in clinical duties to supporting chronic disease management & health promotion.
- Community Focused: Serve a diverse patient population & make a real impact.
Role Summary:
As a HCA you will support our clinical team with essential duties such as taking patient histories, assisting with minor procedures & conducting health checks. Your compassionate care & attention to detail will enhance patient experiences & contribute to our mission of delivering exceptional healthcare.
Who Should Apply?
If you are a caring, motivated person with excellent communication skills & a commitment to care, we want to hear from you.
Ready to Make a Difference?
Join us & be part of a team where your contributions are valued & professional growth is encouraged!
Main duties of the job
To support the practice nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population.
The Healthcare Assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education whilst also supporting the administrative team on an as-required basis.
About us
Situated on the vibrant outskirts of Manchester City Centre, our practice is a cornerstone of the community, providing exceptional healthcare services to over 21,000 patients. We are a forward-thinking, patient-centered practice dedicated to excellence in all aspects of patient care.
Our practice is a hub of innovation and community spirit and our patients are at the very center of everything we do. With a commitment to continuous improvement, we focus on delivering the highest quality services tailored to the diverse needs of our patients.
Our team is united by a shared passion for healthcare excellence. You'll be joining a supportive and collaborative environment where every member's contribution is valued. Our culture is built on mutual respect, continuous learning, and a shared goal of making a positive impact on our patients' lives whilst supporting each other.
- Supportive Environment: Enjoy working in a friendly setting where your ideas and efforts are appreciated and celebrated.
- Work-Life Balance: We understand the importance of balance and provide a supportive framework to ensure you can maintain a healthy work-life dynamic.
- Competitive Benefits: Competitive salary, staff incentives and free parking
- Community Impact: Be part of a practice that makes a real difference in the local community, improving health outcomes and enhancing quality of life for our patients.
Job description
Job responsibilities
The following are the core
responsibilities of the Healthcare Assistant. There may be, on occasion, a
requirement to carry out other tasks; this will be dependent upon factors such
as workload and staffing levels:
a.
Undertake new patient health checks
b.
Support the practice nurse with health
promotion programmes
c.
Carry out baseline observations such as pulse
oximetry, blood pressure, temperature and pulse rate, recording findings
accurately
d.
Facilitate routine and 24-hour BP monitoring,
advising patients accordingly
e.
Undertake wound care, dressings and other
clinical tasks as required
f.
Support the practice nurse with the management
of chronic disease clinics
g.
Carry out BMI checks as directed
h.
Act as a chaperone as required
i.
Undertake venipuncture
j.
Carry out ECGs as requested
k.
Ensure specimens are labelled, recorded and
ready for onward transportation
l.
Provide support during minor operations as
required
m.
Ensure all clinical rooms are adequately
stocked and prepared for each session
n.
Ensure fridges are cleaned routinely in
accordance with extant guidance
o.
Ensure clinical waste is removed from clinical
areas and sharps bins replaced in accordance with the organisations IPC policy
p.
Deliver opportunistic health promotion where
appropriate
q.
Monitor fridge temperature and
maintain accurate logs
In
addition to the primary responsibilities, the Healthcare Assistant may be
requested to:
a.
Participate in practice audit as directed by
the audit lead
b.
Participate in local initiatives to enhance
service delivery and patient care
c.
Support and participate in shared learning
within the organisation
d.
Complete opening and closing procedures in
accordance with the duty rota where required
Job description
Job responsibilities
The following are the core
responsibilities of the Healthcare Assistant. There may be, on occasion, a
requirement to carry out other tasks; this will be dependent upon factors such
as workload and staffing levels:
a.
Undertake new patient health checks
b.
Support the practice nurse with health
promotion programmes
c.
Carry out baseline observations such as pulse
oximetry, blood pressure, temperature and pulse rate, recording findings
accurately
d.
Facilitate routine and 24-hour BP monitoring,
advising patients accordingly
e.
Undertake wound care, dressings and other
clinical tasks as required
f.
Support the practice nurse with the management
of chronic disease clinics
g.
Carry out BMI checks as directed
h.
Act as a chaperone as required
i.
Undertake venipuncture
j.
Carry out ECGs as requested
k.
Ensure specimens are labelled, recorded and
ready for onward transportation
l.
Provide support during minor operations as
required
m.
Ensure all clinical rooms are adequately
stocked and prepared for each session
n.
Ensure fridges are cleaned routinely in
accordance with extant guidance
o.
Ensure clinical waste is removed from clinical
areas and sharps bins replaced in accordance with the organisations IPC policy
p.
Deliver opportunistic health promotion where
appropriate
q.
Monitor fridge temperature and
maintain accurate logs
In
addition to the primary responsibilities, the Healthcare Assistant may be
requested to:
a.
Participate in practice audit as directed by
the audit lead
b.
Participate in local initiatives to enhance
service delivery and patient care
c.
Support and participate in shared learning
within the organisation
d.
Complete opening and closing procedures in
accordance with the duty rota where required
Person Specification
Qualifications
Essential
- Completion of Care Certificate
- Qualified in Phlebotomy
Desirable
- GCSE grade A to C in English and Maths or equivalent
Experience
Essential
- Experience of working with the general public
- Experience of working in a healthcare setting
- Polite and confident
- Flexible and cooperative
- Motivated
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure/in stressful situations
- Able to communicate effectively and understand the needs of the patient
- Commitment to ongoing professional development
- Effectively utilise resources
- Punctual and committed to supporting the team effort
Desirable
- Experience of working in a primary care environment
- Flexibility to work outside core office hours
- Competent in the use of Office and Outlook
- EMIS
Person Specification
Qualifications
Essential
- Completion of Care Certificate
- Qualified in Phlebotomy
Desirable
- GCSE grade A to C in English and Maths or equivalent
Experience
Essential
- Experience of working with the general public
- Experience of working in a healthcare setting
- Polite and confident
- Flexible and cooperative
- Motivated
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure/in stressful situations
- Able to communicate effectively and understand the needs of the patient
- Commitment to ongoing professional development
- Effectively utilise resources
- Punctual and committed to supporting the team effort
Desirable
- Experience of working in a primary care environment
- Flexibility to work outside core office hours
- Competent in the use of Office and Outlook
- EMIS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.