Medical Receptionist

Job summary

The Arch Medical Practice, based on the outskirts of Manchester City Centre, are looking for a full time Medical Receptionist to join their well established practice team.

This is an exciting opportunity for someone to join a team which promotes a supportive culture, with happy and thriving staff.

We are looking for a team player with a good attitude and positive outlook who will be committed to our practice.

Main duties of the job

The following are the core responsibilities of the Receptionist:

Maintain and monitor the practice appointment system

Process personal, telephone and e-requests for appointments

Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

Signpost patients to the correct service

Initiating contact with and responding to, requests from patients, team members and external agencies

Clinically code data on EMIS

Data entry of new and temporary registrations and relevant patient information as required

Input data into patients healthcare records as necessary

Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms to the administrative team

Manage all queries as necessary in an efficient manner

Carry out system searches as requested

Maintain a clean, tidy, effective working area at all times

Monitor and maintain the reception area and notice boards

Support all clinical staff with general tasks as requested

Action incoming emails and correspondence as necessary

Scan patient related documentation and attach scanned documents to patients healthcare records

Complete opening and closing procedures in accordance with the duty rota

As required support [insert role] in the management of repeat prescriptions, ensuring they are processed accurately and efficiently

About us

A friendly, supportive, caring & energetic culture

Competitive salary & annual leave

Free parking provided on site

Monthly practice lunches

Regular practice meetings

Staff yoga provided weekly

Monthly half day Practice closure for training

Social events which range from Park Runs to meals/ nights out.

A culture which celebrates its employees successes and accomplishments.