Job summary
To be responsible for the
processing of prescriptions in accordance with practice policy and current
legislation. In addition, the post holder will be required to support the
dispensary manager in ensuring a high-level of service is delivered at all
times whilst supporting the multi-disciplinary team in line with the strategic objectives
of the practice.
Main duties of the job
The
following are the core responsibilities of the dispenser. There may be, on
occasion, a requirement to carry out other tasks; this will be dependent upon
factors such as workload and staffing levels:
To
be responsible for checking all medicines dispensed, ensuring there are no
discrepancies
Dispensing
medicines to the entitled population safely and accurately
Collecting
prescription charges in accordance with dispensary protocol
Maintaining
stock levels within the dispensary, liaising with the dispensary manager to
facilitate reordering
Receiving
and storing supplies in accordance with current policy, ensuring the cold chain
is maintained where applicable
Ensuring
controlled drugs are dispensed in accordance with practice policy
Ensuring
safe disposal of returned and/or out of date medicines
Ensuring
all repeat prescriptions are processed within a 72-hour timeframe
Providing
patients with advice regarding all prescription matters
Processing
prescription requests via email, phone, face-to-face and online
Processing
Dossett/MDS boxes
Assisting
with preparation of monthly returns if required
Maintaining
a clean and safe working environment at all times
Partake
in audit as directed by the audit lead
Provide
guidance for trainee dispensary staff and students as necessary
Remain
current with the latest guidance ensuring the dispensary conforms to NICE, CQC,
etc. guidance
About us
Elmham Group
Practices is a rural General Medical Surgery with just under 14,000 patients
across three sites Elmham, Swanton Morley and Toftwood with 4 Partners, Senior
Management Team, a fantastic Clinical Team all well supported by our wider
Administrative & Secretarial Team, including our Dispensary Team. Each site
is located in a rural village setting, with our Elmham location set in glorious
surrounding countryside of North Elmham. Everyone within our surgery
contributes to delivering a high standard of care in delivering services to our
patients. We have a Good CQC rating with excellent feedback.
Job description
Job responsibilities
We are currently looking
for an enthusiastic, self-motivated individual to join our Dispensary team.
We require
a Dispenser to work in our Dispensary at Elmham & Swanton Morley Surgery
assisting in opening/closing the dispensary, receiving, and preparing
prescriptions, prepare medicines for dispensing, checking and issuing stock,
preparing remote deliveries, responding to Patient enquiries and adhering to
legislation applied in the management of controlled drugs.
Accuracy
and attention to detail is essential and be able to work in a fast-paced
environment. Previous experience working in a GP surgery is desirable. Must be
flexible to cover holidays and sickness.
Dispensary
Assistant Course- Level 2 equivalent to be studied for in own time to secure a
permanent position, if not already held.
Job description
Job responsibilities
We are currently looking
for an enthusiastic, self-motivated individual to join our Dispensary team.
We require
a Dispenser to work in our Dispensary at Elmham & Swanton Morley Surgery
assisting in opening/closing the dispensary, receiving, and preparing
prescriptions, prepare medicines for dispensing, checking and issuing stock,
preparing remote deliveries, responding to Patient enquiries and adhering to
legislation applied in the management of controlled drugs.
Accuracy
and attention to detail is essential and be able to work in a fast-paced
environment. Previous experience working in a GP surgery is desirable. Must be
flexible to cover holidays and sickness.
Dispensary
Assistant Course- Level 2 equivalent to be studied for in own time to secure a
permanent position, if not already held.
Person Specification
Qualifications
Essential
- QualificationsEssentialDesirable
- Qualified Dispenser (NVQ Level 2 or equivalent) training will be mandatory if unqualified
- GCSE (or equivalent) English and Maths at Grade C (4) or above
- ExperienceEssentialDesirable
- Experience of working in a dispensary
- Experience of working in primary care
- Broad knowledge of general practice
- Experience working with the general public/patients
- SkillsEssentialDesirable
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- SystmOne user skills
- Ability to promote best practice regarding all pharmaceutical matters
- Effective time management (planning and organising)
- Capable of managing payments (invoices, cash, etc.)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
- Ability to effectively manage stock including ordering, rotation, disposal, etc.
- Personal qualitiesEssentialDesirable
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
- Other requirementsEssentialDesirable
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
- Evidence of continuing professional development
Person Specification
Qualifications
Essential
- QualificationsEssentialDesirable
- Qualified Dispenser (NVQ Level 2 or equivalent) training will be mandatory if unqualified
- GCSE (or equivalent) English and Maths at Grade C (4) or above
- ExperienceEssentialDesirable
- Experience of working in a dispensary
- Experience of working in primary care
- Broad knowledge of general practice
- Experience working with the general public/patients
- SkillsEssentialDesirable
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- SystmOne user skills
- Ability to promote best practice regarding all pharmaceutical matters
- Effective time management (planning and organising)
- Capable of managing payments (invoices, cash, etc.)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
- Ability to effectively manage stock including ordering, rotation, disposal, etc.
- Personal qualitiesEssentialDesirable
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
- Other requirementsEssentialDesirable
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
- Evidence of continuing professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
