West Somerset Healthcare

Medical Receptionist

The closing date is 24 September 2025

Job summary

An opportunity has arisen for a medical receptionist to join our friendly and supportive surgery team.

Main duties of the job

The successful candidate will enjoy working with people and be able to maintain a calm and professional approach whilst working in a busy and intense environment.

Excellent communication, organisation and interpersonal skills are essential.

About us

The post is for 20 hours per week and the successful candidate will need to be flexible to provide additional cover in the event of colleague absence.

We offer a competitive salary, generous annual leave entitlement, and our staff are eligible for the NHS pension scheme.

Details

Date posted

01 September 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1537-25-0001

Job locations

Robert Street

Williton

Taunton

Somerset

TA4 4QE


Job description

Job responsibilities

To provide reception and administration duties for the practice, dealing with incoming enquiries by telephone and in person in a polite and efficient manner. As the central point of contact at our practice, our receptionists are required to give a positive and friendly welcome to patients, their families and carers, visitors, and colleagues. Duties will include, but are not limited to greeting and directing patients, booking appointments, patient registration, liaising with external agencies such as secondary and community care providers, and conducting general administrative tasks for our practice team.

Job description

Job responsibilities

To provide reception and administration duties for the practice, dealing with incoming enquiries by telephone and in person in a polite and efficient manner. As the central point of contact at our practice, our receptionists are required to give a positive and friendly welcome to patients, their families and carers, visitors, and colleagues. Duties will include, but are not limited to greeting and directing patients, booking appointments, patient registration, liaising with external agencies such as secondary and community care providers, and conducting general administrative tasks for our practice team.

Person Specification

Qualifications

Essential

  • GCSE English and Mathematics - Grade A* to D, 9 to 3 or equivalent

Desirable

  • Typing qualifications
Person Specification

Qualifications

Essential

  • GCSE English and Mathematics - Grade A* to D, 9 to 3 or equivalent

Desirable

  • Typing qualifications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Somerset Healthcare

Address

Robert Street

Williton

Taunton

Somerset

TA4 4QE


Employer's website

https://www.westsomersethealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

West Somerset Healthcare

Address

Robert Street

Williton

Taunton

Somerset

TA4 4QE


Employer's website

https://www.westsomersethealthcare.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Practice Manager

Maxine Cox

maxine.cox@nhs.net

01984632701

Details

Date posted

01 September 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1537-25-0001

Job locations

Robert Street

Williton

Taunton

Somerset

TA4 4QE


Supporting documents

Privacy notice

West Somerset Healthcare's privacy notice (opens in a new tab)