Job summary
We are
currently recruiting for a new role to take the lead
in Compliance and Quality at Compass House. The individual will need a solid
understanding of compliance and quality standards, be proactive, curious to
learn, organised, responsive to feedback, and able to work independently to
improve and streamline our processes in relation to Compliance and Quality.
If you would
like to apply, please carefully read the attached role profile, and submit a CV
and covering letter to Kirsty.sharp2@nhs.net demonstrating how you meet both the essential and desirable skills
required for the role.
The closing
date for this role is Thursday 15th of August 2024, although we reserve the
right to close any vacancies from further application when we have received a
suitable number of applications from which to make a short list. We therefore
suggest that you apply as soon as possible to avoid disappointment. Applicants
will be short listed based on their ability to meet the person specification
outline, and interviews will follow.
The role is
full time and the salary is £24,000-£25,500 FTE DOE.
NB: We gather and process the personal data of job applicants as part of the recruitment process. For further information please request a copy of our GDPR Privacy Notice.
Main duties of the job
The
post-holder will work closely with the Management Partner, and under the
direction of the Operations Manager to improve and maintain standards across a
wide range of clinical and administrative activity relating to Compliance, Facilities and
Quality.
Please see the attached Job Role profile for full details.
About us
We are based in a purpose-built Practice overlooking the sea in the fishing town of Brixham, with a growing list size of 15,000+ patients. You will be joining an expanding, supportive and friendly multi-disciplined team, which includes GPs, Advanced Nurse Practitioners, Pharmacists, Nursing team, Care Coordinators and Social Prescribers. We also have a branch site in the neighbouring village of Galmpton and in a newly refurbished wing at Brixham Hospital.
Our Clinical Pharmacy Team manages medication changes, queries, and reviews, along with repeat prescriptions. Our Care Coordinators are highly skilled and have streamlined many processes to reduce GP workloads. Our Visiting ANPs carry out most home visits, and we have a highly experienced Nursing Team consisting of RGNs, Nursing Associates, APs, GPAs, HCAs, and Phlebotomists who run our Chronic Disease Clinics.
As a Training Surgery, we help to educate the Doctors of tomorrow with Medical Students ranging from Year 2 to GP Registrars. We are also part of the Southwest Clinical Research Network and currently involved with several studies.
Working collaboratively with two other Torbay Surgeries, we form part of the Baywide PCN, alongside working with GP Surgeries in the wider Bay area as part of Torbay General Practice, providing additional services such as Improved Accessed Clinics, and the COVID vaccination programme.
Job description
Job responsibilities
This
is a new role to take the lead in Compliance and Quality at Compass House. The individual will need to be proactive, curious
to learn, organised, responsive to feedback and able to work independently to lead
on a wide range of areas across the practice relating to Compliance, Facilities
and Quality.
Please see the attached Job Role profile for full details.
Job description
Job responsibilities
This
is a new role to take the lead in Compliance and Quality at Compass House. The individual will need to be proactive, curious
to learn, organised, responsive to feedback and able to work independently to lead
on a wide range of areas across the practice relating to Compliance, Facilities
and Quality.
Please see the attached Job Role profile for full details.
Person Specification
Experience
Essential
- Minimum 2 years experience working at management level.
- Knowledge and experience of employment law, health & safety legislation, risk assessment.
- Excellent project management skills and the ability to be methodical and diligent.
- Excellent problem-solving skills and the ability to make critical decisions with little information available.
- Previous experience in an analytical role, with the ability to analyse and interpret information quickly and produce reports.
- Ability to work independently and as part of a team, demonstrating autonomy and initiative as required.
- Ability to effectively communicate and engage with stakeholders at all levels, both verbal and written, navigating varying perspectives with diplomacy and professionalism.
- Strong problem solving abilities, with a proactive and solution-oriented approach to challenges.
- Strong evidence of organisational skills and the ability to juggle multiple complex tasks in an efficient manner and in tight time scales.
- Able to handle sensitive information with discretion and maintain confidentiality at all times.
- Excellent conflict management skills and the ability to dissolve any issues easily.
- Ability to relate to the practice team, demonstrates the Practice values and contribute positively to the Practice culture.
Desirable
- IT literate, including experience in using Outlook, Teams, Word, PowerPoint and Excel at intermediate level.
- Experience in primary care/NHS/caring profession
- In depth understanding of Primary Care standards and the associated regulations, e.g., CQC, GDPR, NHSE
- Formal qualification in Project Management.
- Evidence of recent self-directed learning or development.
Qualifications
Essential
- Level 4 or 5 qualification (e.g. NVQ Level 4 or Foundation Degree) in a relevant field (e.g. Business Administration, HR); or equivalent qualification; or equivalent level of relevant knowledge and skills.
Desirable
- Degree level qualification.
Person Specification
Experience
Essential
- Minimum 2 years experience working at management level.
- Knowledge and experience of employment law, health & safety legislation, risk assessment.
- Excellent project management skills and the ability to be methodical and diligent.
- Excellent problem-solving skills and the ability to make critical decisions with little information available.
- Previous experience in an analytical role, with the ability to analyse and interpret information quickly and produce reports.
- Ability to work independently and as part of a team, demonstrating autonomy and initiative as required.
- Ability to effectively communicate and engage with stakeholders at all levels, both verbal and written, navigating varying perspectives with diplomacy and professionalism.
- Strong problem solving abilities, with a proactive and solution-oriented approach to challenges.
- Strong evidence of organisational skills and the ability to juggle multiple complex tasks in an efficient manner and in tight time scales.
- Able to handle sensitive information with discretion and maintain confidentiality at all times.
- Excellent conflict management skills and the ability to dissolve any issues easily.
- Ability to relate to the practice team, demonstrates the Practice values and contribute positively to the Practice culture.
Desirable
- IT literate, including experience in using Outlook, Teams, Word, PowerPoint and Excel at intermediate level.
- Experience in primary care/NHS/caring profession
- In depth understanding of Primary Care standards and the associated regulations, e.g., CQC, GDPR, NHSE
- Formal qualification in Project Management.
- Evidence of recent self-directed learning or development.
Qualifications
Essential
- Level 4 or 5 qualification (e.g. NVQ Level 4 or Foundation Degree) in a relevant field (e.g. Business Administration, HR); or equivalent qualification; or equivalent level of relevant knowledge and skills.
Desirable
- Degree level qualification.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
