Medical Receptionist

Job summary

We're looking to hire someone with fantastic customer service/patient handling skills, and strong computing ability to work as part of our reception team at Marshside Surgery. This role is a 15 hour fixed term contract covering maternity leave. The successful applicant will be expected to provide flexible sickness and holiday cover through the week where needed. The regular shifts would be Monday 13:30-18:30, Tuesday 08:00-13:00 and Friday 13:30-18:30 and are set at the moment though this could change in the future. Full training will be provided when starting in the position.

Main duties of the job

You'll be the first point of contact for patients getting in touch with the practice, whether that's in person, or over the phone.

You'll be expected to take patient information and deal with it in a confidential manner, and point them in the right direction to resolve their enquires.

About us

The Marshside surgery is a small practice located in the northern part of Southport, on the Marshside industrial estate. We have a sole GP partner who leads the clinical team, comprising of himself, a salaried GP, a regular locum GP, an advanced nurse practitioner, a practice nurse, an HCA and a GP assistant. Our list is made up of roughly 3,200 patients and we're a part of the Southport and Formby primary care network.

The surgery is on a local bus route, and there is plenty of on-site parking.