Job summary
We have an exciting opportunity for an enthusiastic, positive and proactive individual to join our team as a GP Assistant.
This is a relatively new role, and the main aim is to support all clinical staff to ensure the smooth running of clinics by undertaking routine administration and clinical tasks, resulting in clinicians being able to focus their time on patient care.
We are seeking a committed and hardworking individual, who has a genuine interest in working with patients and who enjoys contributing to the delivery of high quality health care
The Practice will support continuing education and professional development in the form of study days, the GPA course and in-house training.
Main duties of the job
The successful candidate will have excellent organisational skills and be able to prioritise their own workload to enable them to meet deadlines effectively.
Effective communication and interpersonal skills are essential and a willingness to build sound professional working relationships with all members of the Practice Team a must.
Please see attached job description for a more detailed outline of roles and responsibilities.
About us
The Marshside surgery is a small practice located in the north of Southport, on the Marshside industrial estate. The practice is a single-handed GP practice, Dr Caudwell leads the clinical team, comprising of himself, a salaried GP, an Advanced Nurse Practitioner, a Practice Nurse, HCA and GP Assistant. Our list is made up of approximately 3,100 patients. We are part of the Southport and Formby primary care network.
The surgery is on a local bus route, and there is plenty of on-site parking.
Job description
Job responsibilities
The job responsibilities of the General Practice (GP) Assistant include
but are not limited to:
- Sorting all clinical post and
prioritising for the General Practitoner (GP) in terms of actions.
- Signposting some post to others such as
clinical pharmacist etc.
- Extracting all information from clinical
letters that needs coding and adding to notes.
- Arranging appointments, referrals, tests
and follow up appointments of patients.
- Preparing patients prior to going in to
see the GP, taking a brief history and basic readings in readiness for the GP
appointment.
- Taking blood pressure, & phlebotomy.
- Urine dipstick and send off MC&S as appropriate. Inform patients of
normal results. Escalate abnormal results to relevant clinician/ duty doctor as
appropriate.
- New patient review clinics, aims to meet QOF/LQC targets and carry out necessary medical observations.
- Completing basic (non-opinion) forms and
core elements of some forms for the GP to approve and sign such as insurance
forms, mortgage, benefits agency forms etc.
- Explaining treatment procedures to
patients.
- Helping the GP liaise with outside
agencies e.g., getting an on-call doctor on the phone to ask advice or arrange
admission while the GP can continue with their consultation(s).
- administration of vaccinations.
- Contact non-responders to National Bowel Screening Programme.
- Contact non-responders to Cervical Screening Programme.
- Assist GP to complete shared care agreement and send out relevant safety
net letter to patients.
- Complete 2-week rule referrals. Clinicians are expected to complete 2-week
rule referral template for the relevant specialty. GPA will then book
appointment on C&B and complete all the necessary safety net measures.
- Complete C&B referrals for A&E or ACU by extracting relevant
information from EMIS notes.
- Undertake any other additional
duties appropriate to the post as requested.
The postholder will undertake a GPA Training
Programme. The GPA Skills certificate
is an accredited training programme based on a competency framework. Please see the attached full Job Description for further information.
Job description
Job responsibilities
The job responsibilities of the General Practice (GP) Assistant include
but are not limited to:
- Sorting all clinical post and
prioritising for the General Practitoner (GP) in terms of actions.
- Signposting some post to others such as
clinical pharmacist etc.
- Extracting all information from clinical
letters that needs coding and adding to notes.
- Arranging appointments, referrals, tests
and follow up appointments of patients.
- Preparing patients prior to going in to
see the GP, taking a brief history and basic readings in readiness for the GP
appointment.
- Taking blood pressure, & phlebotomy.
- Urine dipstick and send off MC&S as appropriate. Inform patients of
normal results. Escalate abnormal results to relevant clinician/ duty doctor as
appropriate.
- New patient review clinics, aims to meet QOF/LQC targets and carry out necessary medical observations.
- Completing basic (non-opinion) forms and
core elements of some forms for the GP to approve and sign such as insurance
forms, mortgage, benefits agency forms etc.
- Explaining treatment procedures to
patients.
- Helping the GP liaise with outside
agencies e.g., getting an on-call doctor on the phone to ask advice or arrange
admission while the GP can continue with their consultation(s).
- administration of vaccinations.
- Contact non-responders to National Bowel Screening Programme.
- Contact non-responders to Cervical Screening Programme.
- Assist GP to complete shared care agreement and send out relevant safety
net letter to patients.
- Complete 2-week rule referrals. Clinicians are expected to complete 2-week
rule referral template for the relevant specialty. GPA will then book
appointment on C&B and complete all the necessary safety net measures.
- Complete C&B referrals for A&E or ACU by extracting relevant
information from EMIS notes.
- Undertake any other additional
duties appropriate to the post as requested.
The postholder will undertake a GPA Training
Programme. The GPA Skills certificate
is an accredited training programme based on a competency framework. Please see the attached full Job Description for further information.
Person Specification
Skills & knowledge
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- A good knowledge of community health and social care systems
- Problem solving and analytical skills
- Ability to work with confidential sensitive information & understand boundaries
- Ability to communicate effectively and professionally with both patients and colleagues
Desirable
- Awareness of medical terminology
Qualifications
Essential
- Educated to GCSE or A Level standard in English and Maths
Experience
Essential
- Experience of working in a healthcare setting
Desirable
- Competent in the use of Emis software
- Experience of carrying out phlebotomy, and lifestyle checks
Other requirements
Essential
- Driver with own transport
- DBS check
Personal Attributes and requirements
Essential
- Ability to operate independently
- Effective in the management of workload
- Reliable and willing to work for the best interests of patients
- Ability to provide empathy and understanding
- Compassionate and positive attitude
Person Specification
Skills & knowledge
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- A good knowledge of community health and social care systems
- Problem solving and analytical skills
- Ability to work with confidential sensitive information & understand boundaries
- Ability to communicate effectively and professionally with both patients and colleagues
Desirable
- Awareness of medical terminology
Qualifications
Essential
- Educated to GCSE or A Level standard in English and Maths
Experience
Essential
- Experience of working in a healthcare setting
Desirable
- Competent in the use of Emis software
- Experience of carrying out phlebotomy, and lifestyle checks
Other requirements
Essential
- Driver with own transport
- DBS check
Personal Attributes and requirements
Essential
- Ability to operate independently
- Effective in the management of workload
- Reliable and willing to work for the best interests of patients
- Ability to provide empathy and understanding
- Compassionate and positive attitude
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.