Medical Receptionist

Job summary

We require 2 part time / 1 Full time medical receptionist to join our friendly team. The successful applicant must be computer literate, have good communication skills and be able to work under pressure.

Hours of work required: Monday-Friday

Main duties of the job

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels

Opening up/locking-up of practice premises and maintaining security in accordance with Practice protocols

Maintaining and monitoring the practice appointments system

Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional

Processing and distributing incoming (and outgoing) mail

Taking messages and passing on information

Filing and retrieving paperwork

Processing repeat prescriptions in accordance with practice guidelines

Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures

Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers

Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning

Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy

About us

We are a large busy Practice based in the Cutgate area of Rochdale. We have 8 GPs, 2 ANP, 1 Pharmacist, 4 Practice Nurses and a Healthcare Assistant, working alongside a large team of administration staff.