Medical Receptionist

Job description

Job responsibilities

The purpose of the role is to:

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

Person Specification

Qualifications

Essential

• Good level of general education
• Computer Skills (including Excel, Word, Outlook, Network, Files & Folders)
• Excellent communications skills both written & verbal

Desirable

• AMSPAR (or similar) diploma in General practice
• Knowledge of GP Clinical Systems
• Coding & summarising

Experience

Essential

• Experience in a customer focused role

Desirable

• Experience in a GP practice or primary care
• Experience of systmOne

Other requirements

Essential

• Good Team Worker
• Smart Appearance
• Good attendance record, punctuality, etc.
• Flexibility for cover

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Middleton and Dinsdale Medical Practice

Address

Middleton and Dinsdale Medical Practice

Yarm Road

Darlington

DL2 1BY

Employer's website

https://www.middleton-dinsdalemp.co.uk/ (Opens in a new tab)