Job summary
Practice Business Manager
Salary: Competitive, dependent on experience
Hours: 30-37.5 per week
Are you an experienced and driven Business Manager looking for
your next challenge in healthcare?
Peel
Medical Practice is seeking a forward-thinking and highly motivated Practice
Business Manager to join our leadership team and support the continued growth
and success of our practice.
We
are a dynamic, patient-focused GP practice committed to delivering safe,
efficient, and high-quality care. We are looking for someone with a strong
background in business and HR management ideally within the NHS or healthcare
sector.
Main duties of the job
The Business Manager is responsible for
ensuring that the practice meets its core contractual and legal requirements,
optimising systems and processes to deliver a safe, efficient, and effective
service.
The role focuses on improving operational efficiency, ensuring
financial sustainability, and achieving long-term strategic objectives within a
well-managed and supportive working environment.By adopting innovative ways of working, the Business Manager will support the
GP Partners and Practice Manager in achieving NHS targets, complying with CQC
regulations, and promoting values such as equality, diversity, inclusion,
continuous development, and collaborative working.
About us
At Peel Medical Practice, we are committed
to upholding the following five core values:
1. Dedication and Accountability
We expect our staff to be committed,
resilient, and take full ownership of their responsibilities. In return, the
organisation is equally committed to supporting and valuing its staff.
2. Doing the Right Thing
Integrity is at the heart of our culture.
We value honesty, transparency, and ethical behaviour. Mistakes happen what
matters is owning them and striving to resolve them.
3. Going Above and Beyond
Teamwork is essential. We expect our staff
to support one another, especially in high-demand situations, and to approach
their work with enthusiasm and a strong work ethic.
4. Being Proactive
We value initiative, positivity, and
continuous improvement. Staff are encouraged to contribute ideas, seek
solutions, and actively pursue personal and professional development.
5. No Drama
We foster a respectful, courteous, and
inclusive workplace. We expect everyone to contribute to a calm, cooperative,
and professional environment free from gossip, conflict, or passive-aggressive
behaviour.
Why Join Us?
We pride
ourselves on being a supportive, collaborative, and forward-looking team. This
is a fantastic opportunity to shape the future of a thriving GP practice while
making a real impact on patient care and staff wellbeing.
Job description
Job responsibilities
Key Responsibilities
1. Business Management
- Oversee budgeting, financial planning,
and reporting.
- Monitor financial performance and ensure cost-effectiveness.
- Manage NHS contracts and funding (e.g. QOF, Enhanced Services, PCN funding).
- Handle procurement and supplier agreement
- Identify and develop additional income streams.
- Operational Efficiency
- Optimise practice operations to improve
patient care and staff productivity.
- Implement and manage digital systems to support practice management.
- Ensure compliance with healthcare regulations, NHS policies, and industry
standards.
- Strategic Planning
- Collaborate with GP Partners and Practice
Manager on long-term strategic goals.
Analyse data and provide insights for informed decision-making.
- Lead service development and patient experience improvement projects.
- Support growth plans in line with PCN and ICS priorities.
- 2. Human Resources Management
-
Recruitment and Onboarding
- Design and execute recruitment strategies
to attract high-quality candidates.
- Manage the full recruitment lifecycle.
-
Ensure an effective and supportive onboarding experience for new staff.
- Employee Relations
- Manage employee relations issues
professionally and in line with practice policies.
- Support a positive and inclusive workplace culture.
- Compliance and Policy
Management
- Ensure compliance with employment
legislation and HR best practices.
- Maintain and regularly update staff policies and procedures.
- Ensure all staff records are accurate, secure, and up to date.
Job description
Job responsibilities
Key Responsibilities
1. Business Management
- Oversee budgeting, financial planning,
and reporting.
- Monitor financial performance and ensure cost-effectiveness.
- Manage NHS contracts and funding (e.g. QOF, Enhanced Services, PCN funding).
- Handle procurement and supplier agreement
- Identify and develop additional income streams.
- Operational Efficiency
- Optimise practice operations to improve
patient care and staff productivity.
- Implement and manage digital systems to support practice management.
- Ensure compliance with healthcare regulations, NHS policies, and industry
standards.
- Strategic Planning
- Collaborate with GP Partners and Practice
Manager on long-term strategic goals.
Analyse data and provide insights for informed decision-making.
- Lead service development and patient experience improvement projects.
- Support growth plans in line with PCN and ICS priorities.
- 2. Human Resources Management
-
Recruitment and Onboarding
- Design and execute recruitment strategies
to attract high-quality candidates.
- Manage the full recruitment lifecycle.
-
Ensure an effective and supportive onboarding experience for new staff.
- Employee Relations
- Manage employee relations issues
professionally and in line with practice policies.
- Support a positive and inclusive workplace culture.
- Compliance and Policy
Management
- Ensure compliance with employment
legislation and HR best practices.
- Maintain and regularly update staff policies and procedures.
- Ensure all staff records are accurate, secure, and up to date.
Person Specification
Qualifications
Essential
- Proven experience in business Management.
- Strong understanding of financial planning.
- Strong understanding of operational improvement.
- Proven experience in HR management,
- Strong understanding of HR legislation.
- Excellent interpersonal Skills.
- Excellent leadership Skills.
- Excellent communication skills.
-
- A clear alignment with the practices core values.
- Dedication and Accountability
- Doing the Right Thing
- Going Above and Beyond
- Being Proactive
- No Drama
Desirable
- HR Management within a healthcare setting.
- Primary care experience.
Person Specification
Qualifications
Essential
- Proven experience in business Management.
- Strong understanding of financial planning.
- Strong understanding of operational improvement.
- Proven experience in HR management,
- Strong understanding of HR legislation.
- Excellent interpersonal Skills.
- Excellent leadership Skills.
- Excellent communication skills.
-
- A clear alignment with the practices core values.
- Dedication and Accountability
- Doing the Right Thing
- Going Above and Beyond
- Being Proactive
- No Drama
Desirable
- HR Management within a healthcare setting.
- Primary care experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
