Patient Services Advisor

Job summary

Patient Service Advisor

2 positions available

25 hours per week Monday to Friday 8.30 am til 1.30pm

20 Hours per week Monday to Friday 1.30pm til 5.30pm

Excellent customer care skills are essential for this role to provide a high level of reception/customer service to our registered patients at the practice.

Applicants should be friendly, confident with proven communication and good organisational skills.

The role of Patient Service Advisor can be demanding so we are looking for someone who is highly organised and good at multi-tasking.

You must be flexible with hours to cover annual leave/sickness leave.

Job description and person specification available on request.

Starting rate £11.44 per hour rising to £11.90 following a successful probationary period.

Closing date for applications Fri 25th October

Please note if you have not been contacted within 4 weeks of the closing date you have not been successful in being short listed for an interview.

Main duties of the job

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

About us

Barnoldswick Medical Centre is central to Barnoldswick. We have 6 GP's, 1x Advanced Nurse Practitioner, 4x Practice Nurses, 3x Health Care Assistants who together work with an extended clinical team from East Lancs PCN to provide good care to the local community. We are also a training practice helping the next generation of GP's.

We always take a lot of pride to ensure we are always offering an outstanding service.

Employer details

Employer name

Barnoldswick Medical Centre

Address

Barnoldswick Medical Centre

Park Road

Barnoldswick

Lancashire

BB18 5BG

Employer's website

https://www.barnoldswickmedicalcentre.co.uk/ (Opens in a new tab)

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Employer details

Employer name

Barnoldswick Medical Centre

Address

Barnoldswick Medical Centre

Park Road

Barnoldswick

Lancashire

BB18 5BG

Employer's website

https://www.barnoldswickmedicalcentre.co.uk/ (Opens in a new tab)

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