The Medical Group

Medical Receptionist

Information:

This job is now closed

Job summary

The Medical Group have vacancies for two Medical Reception staff. One vacancy is for 36 hours a week and will be based at Esh Winning Surgery, the other vacancy is for 32 hours a week based at Ushaw Moor Surgery.

Main duties of the job

The main day to day duties of the reception team involve;

  • Processing appointment requests from patients in person and via telephone
  • Deal with emails, tasks and other forms of communication
  • Ensure reception and waiting areas are kept neat and tidy
  • Ensure prescription requests are actioned as per practice protocol
  • Participate in education and training as required

About us

The Medical Group is a large, friendly GP Practice working across five surgery sites. We are currently seeking two experienced Receptionists to work at Esh Winning and Ushaw Moor Surgeries.

The successful applicants will preferably have past GP practice experience as well as excellent customer service and reception skills. The post is a permanent position on completion of successful six month probationary period.

A driving licence is essential as you may be required to work at one of our other surgery sites from time to time.

Details

Date posted

26 July 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A1466-23-0003

Job locations

The Medical Group

Newhouse Road

Esh Winning

Durham

DH79LA


The Medical Group

Cochrane Terrace

Ushaw Moor

Durham

DH77QH


Job description

Job responsibilities

A full job description is enclosed for this job. It is a necessity that applicants have excellent communication skills both written and verbal.

An understanding, acceptance and adherence to the need for strict confidentiality is essential.

Job description

Job responsibilities

A full job description is enclosed for this job. It is a necessity that applicants have excellent communication skills both written and verbal.

An understanding, acceptance and adherence to the need for strict confidentiality is essential.

Person Specification

Qualifications

Essential

  • x5 GCSE grades A-C or equivalent
  • Excellent communication skills
  • IT literacy
  • Able to work under pressure
  • Work on own and as part of a team
  • Drivers licence

Desirable

  • AMSPAR Medical Receptionist NVQ
  • Customer Service

Experience

Desirable

  • Experience of working in a GP Surgery
  • SystmOne computer software
Person Specification

Qualifications

Essential

  • x5 GCSE grades A-C or equivalent
  • Excellent communication skills
  • IT literacy
  • Able to work under pressure
  • Work on own and as part of a team
  • Drivers licence

Desirable

  • AMSPAR Medical Receptionist NVQ
  • Customer Service

Experience

Desirable

  • Experience of working in a GP Surgery
  • SystmOne computer software

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Medical Group

Address

The Medical Group

Newhouse Road

Esh Winning

Durham

DH79LA


Employer's website

https://www.themedicalgroup.co.uk/ (Opens in a new tab)


Employer details

Employer name

The Medical Group

Address

The Medical Group

Newhouse Road

Esh Winning

Durham

DH79LA


Employer's website

https://www.themedicalgroup.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Assistant Manager

Louise Potter

louise.potter2@nhs.net

01913780651

Details

Date posted

26 July 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A1466-23-0003

Job locations

The Medical Group

Newhouse Road

Esh Winning

Durham

DH79LA


The Medical Group

Cochrane Terrace

Ushaw Moor

Durham

DH77QH


Supporting documents

Privacy notice

The Medical Group's privacy notice (opens in a new tab)