Dispensing Assistant

Billinghay Medical Practice

This job is now closed

Job summary

We are recruiting for a motivated, reliable and flexible Dispenser / Dispensing Assistant to work within our very busy dispensing department. The pay is dependent upon qualifications and experience. Although a qualified Dispenser is preferable, full training will be given for the right candidate however, customer service experience is essential.

Main duties of the job

The ideal candidate will:

Have excellent customer service skills, displaying a warm, friendly and professional manner towards every customer

Desire to put patient safety and quality of service at the forefront

Meticulous and thorough approach to work with an excellent eye for detail and doing all of this at pace

Have a passion for learning and a proven ability to learn new things quickly

The ability to remain calm and productive when working under pressure

Great communication skills and a team ethos to work together to achieve a combined objective

The ability to work in line with defined guidelines and operating procedures.

Have proven experience working within a dispenser position with a relevant qualification is preferred

About us

Putting Patients First is at the heart of what we do at Billinghay Medical Practice. Do you share the same values? Then this exciting opportunity may be just what you are looking for.

Billinghay Medical Practice is a rural and caring practice which provides a range of services for the 4,800 patients who are registered with us.

Date posted

29 October 2020

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1458-20-2534

Job locations

39 High Street

Billinghay

Lincoln

LN4 4AU

Job description

Job responsibilities

Duties and Responsibilities

Dispensary Duties

1.Hand out prescriptions and dispensed items (including weekly monitored dose systems)

2.Hand out Controlled drugs and maintain the CD register in accordance with SOPs

3.Receive prescriptions from patients that have attended surgery and pass to a Dispenser for action

4.Count collected prescriptions into bundles of 100

5.Collect payments as necessary and balance the till at cease work

6.File prescriptions for collection by patients

7.Deal with queries relating to prescriptions as per competency level

8.Ensure outstanding queries are explained and handed over to an appropriate member of the team

9.Respond to doctors and nurses queries during surgery

10.Ensure incoming stock is dealt with promptly

11.Maintain high standards of cleanliness on shelves and work surfaces

12.Ensure dispensary equipment is kept clean and in good working order

General

13.Input and extract information from Practice computer system

14.Participate in overtime rota to cover sickness and holidays

15.Participate in staff and Practice meetings

16.Undertake any training necessary to ensure continued safe and efficient performance

17.Observe health and safety guidelines at all times

18.Any other reasonable duties as necessary

Job description

Job responsibilities

Duties and Responsibilities

Dispensary Duties

1.Hand out prescriptions and dispensed items (including weekly monitored dose systems)

2.Hand out Controlled drugs and maintain the CD register in accordance with SOPs

3.Receive prescriptions from patients that have attended surgery and pass to a Dispenser for action

4.Count collected prescriptions into bundles of 100

5.Collect payments as necessary and balance the till at cease work

6.File prescriptions for collection by patients

7.Deal with queries relating to prescriptions as per competency level

8.Ensure outstanding queries are explained and handed over to an appropriate member of the team

9.Respond to doctors and nurses queries during surgery

10.Ensure incoming stock is dealt with promptly

11.Maintain high standards of cleanliness on shelves and work surfaces

12.Ensure dispensary equipment is kept clean and in good working order

General

13.Input and extract information from Practice computer system

14.Participate in overtime rota to cover sickness and holidays

15.Participate in staff and Practice meetings

16.Undertake any training necessary to ensure continued safe and efficient performance

17.Observe health and safety guidelines at all times

18.Any other reasonable duties as necessary

Person Specification

Qualifications

Essential

GCSE Mathematics and English C or above

Desirable

NVQ2 Dispensing

Experience

Essential

Experience of working within a customer service environment

Desirable

Practical experience of working in a dispensary

Skills and behaviours

Essential

Excellent communication skills (Written and Oral)
Strong IT skills
The ability to remain calm and productive when working under pressure
Great communication skills
Ability to work well in a team
The ability to work in line with defined guidelines and operating procedures.
The ability to use own initiative

Person Specification

Qualifications

Essential

GCSE Mathematics and English C or above

Desirable

NVQ2 Dispensing

Experience

Essential

Experience of working within a customer service environment

Desirable

Practical experience of working in a dispensary

Skills and behaviours

Essential

Excellent communication skills (Written and Oral)
Strong IT skills
The ability to remain calm and productive when working under pressure
Great communication skills
Ability to work well in a team
The ability to work in line with defined guidelines and operating procedures.
The ability to use own initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Billinghay Medical Practice

Address

39 High Street

Billinghay

Lincoln

LN4 4AU

Employer's website

https://billinghaymedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Billinghay Medical Practice

Address

39 High Street

Billinghay

Lincoln

LN4 4AU

Employer's website

https://billinghaymedicalpractice.co.uk/ (Opens in a new tab)

For questions about the job, contact:

HR Administrator

Rachel Eaton

rachel.eaton3@nhs.net

Date posted

29 October 2020

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1458-20-2534

Job locations

39 High Street

Billinghay

Lincoln

LN4 4AU

Supporting documents

Privacy notice

Billinghay Medical Practice's privacy notice (opens in a new tab)