Belle Vale Medical Practice

PCN CORE Care Coordinator - Primary Care

Information:

This job is now closed

Job summary

This new role is to help ensure the seven network practices engage with those patients who are not otherwise engaging with primary care, with a particular focus on health inequalities.

Core20PLUS5 is a national NHS England approach to inform action to reduce healthcare inequalities. This strategy recognises that 20% of the most deprived population, plus those with additional risk factors, have worse health outcomes in five key clinical areas.

The successful candidate will play a key role in complementing our current care coordinators, nurses, clinical pharmacists and IGPC's multi-disciplinary team. This evolving job role has huge scope for development as we expand our PCN team further over the years.

You should demonstrate in your application how your experience is relevant to this role. Non-complete or partial complete applications will not be considered.

Interviews are planned for the afternoon of Tuesday 5th December, at Belle Vale Health Centre. We will contact you if you are selected for interview.

*** Please note - this advert will close early if sufficient applications are received ***

Main duties of the job

  • You will work across the network improving access for those who are not otherwise engaging with usual invitation with a particular focus on, but not limited to, the five clinical areas detailed in the Core20PLUS5 strategy.
  • Case finding and support to access all screening programmes for those with an additional health inequality risk factor.
  • Case finding and support to access chronic disease monitoring for those with an additional health inequality risk factor.
  • Looking at innovative ideas to improve engagement, eg one-stop shop clinics, satellite community clinics, protected appointment slots.
  • Small case holding for a select number of vulnerable individuals, eg someone referred on a 2ww pathway who might otherwise fail to attend a follow up appointment.
  • Engage with network-wide health inequalities projects.

You will be trained to offer basic care during contacts, eg smoking advice, BP monitoring, depression Safety Plans.

You will need to be flexible in your approach to work and have a passion for patient care.

About us

iGPc PCN is a forward-thinking Primary Care Network currently compromising of 7 medical practices in South Liverpool. We recognise the value that Care Coordinatorteams can bring to our practices and our patients and we look forward to growing our PCN Care-Coordination Team. Our aim is to provide exemplary patient care; finding innovative solutions in general practice to deliver the best care we can to our patients.

iGPc eagerly works with community and system partners to create more sustainable and deliverable pathways for care, treatment and assessment as part of their services.

Details

Date posted

07 November 2023

Pay scheme

Other

Salary

£25,146 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A1449-23-7284

Job locations

Netherley Health Centre

Middlemass Hey

Liverpool

L27 7AF


Calvary Health Centre

1 Pilch Bank Road

Liverpool

L14 7PH


Rock Court Surgery

4 Crystal Close

Liverpool

L13 2GA


West Derby Medical Centre

3 Winterburn Crescent

Liverpool

L12 8TQ


Oak Vale Medical Centre

215 Childwall Road

Liverpool

L15 6UT


Belle Vale Health Centre

Hedgefield Road

Liverpool

L25 2XE


Old Swan

Crystal Close

Liverpool

L13 2GA


Dovecot Health Clinic

Longreach Road

Liverpool

L14 0NL


Job description

Job responsibilities

Applicants are encouraged to demonstrate in your applications how your experience is relevant to this role. Care Coordinators play an important role within a PCN to proactively identify and work with people, including the frail/elderly and those with long-term conditions, to provide coordination and navigation of care and support across health and care services. The care coordinator role will ensure patient health and care planning is timely, efficient, and patient-centred. The role will include responsibilities for the coordination of the patient’s journey through primary care and secondary care. This is achieved by bringing together all the information about a person’s identified care and support needs and exploring options to meet these within a single personalised care and support plan, based on what matters to the person. The care coordination role is embedded within the Primary Care Network Direct Enhanced Service, which aligns to the NHS Long Term Plan’s commitment to make personalised care business as usual across the health and care system. Non-complete or partial complete applications will not be considered.

Job description

Job responsibilities

Applicants are encouraged to demonstrate in your applications how your experience is relevant to this role. Care Coordinators play an important role within a PCN to proactively identify and work with people, including the frail/elderly and those with long-term conditions, to provide coordination and navigation of care and support across health and care services. The care coordinator role will ensure patient health and care planning is timely, efficient, and patient-centred. The role will include responsibilities for the coordination of the patient’s journey through primary care and secondary care. This is achieved by bringing together all the information about a person’s identified care and support needs and exploring options to meet these within a single personalised care and support plan, based on what matters to the person. The care coordination role is embedded within the Primary Care Network Direct Enhanced Service, which aligns to the NHS Long Term Plan’s commitment to make personalised care business as usual across the health and care system. Non-complete or partial complete applications will not be considered.

Person Specification

Experience

Essential

  • Previous experience in a similar NHS role in Primary or Secondary Care.
  • Experience of planning and organising complex meetings/agendas.
  • Evidence of working with IT systems including Microsoft Office.
  • Evidence of ability to support collation and analysis of data.
  • Excellent verbal and written skills.
  • Ability to provide and receive complex information.
  • Excellent interpersonal skills.
  • Evidence of coordinating teams.
  • Evidence of working under own direction.
  • Knowledge of, or lived or professional experience of, disadvantaged groups or those who are discriminated against.

Desirable

  • Experience of using a medical software package e.g. EMIS Web.
  • Preferable to have care coordinator, support worker or health care assistant background.

Qualifications

Essential

  • NVQ Level 3 or equivalent level of knowledge in office procedures
  • Minimum GCSE Maths & English C and above
Person Specification

Experience

Essential

  • Previous experience in a similar NHS role in Primary or Secondary Care.
  • Experience of planning and organising complex meetings/agendas.
  • Evidence of working with IT systems including Microsoft Office.
  • Evidence of ability to support collation and analysis of data.
  • Excellent verbal and written skills.
  • Ability to provide and receive complex information.
  • Excellent interpersonal skills.
  • Evidence of coordinating teams.
  • Evidence of working under own direction.
  • Knowledge of, or lived or professional experience of, disadvantaged groups or those who are discriminated against.

Desirable

  • Experience of using a medical software package e.g. EMIS Web.
  • Preferable to have care coordinator, support worker or health care assistant background.

Qualifications

Essential

  • NVQ Level 3 or equivalent level of knowledge in office procedures
  • Minimum GCSE Maths & English C and above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Belle Vale Medical Practice

Address

Netherley Health Centre

Middlemass Hey

Liverpool

L27 7AF


Employer's website

https://www.bellevalehealthcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Belle Vale Medical Practice

Address

Netherley Health Centre

Middlemass Hey

Liverpool

L27 7AF


Employer's website

https://www.bellevalehealthcentre.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Network Manager

David Davenport

david.davenport@livgp.nhs.uk

Details

Date posted

07 November 2023

Pay scheme

Other

Salary

£25,146 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A1449-23-7284

Job locations

Netherley Health Centre

Middlemass Hey

Liverpool

L27 7AF


Calvary Health Centre

1 Pilch Bank Road

Liverpool

L14 7PH


Rock Court Surgery

4 Crystal Close

Liverpool

L13 2GA


West Derby Medical Centre

3 Winterburn Crescent

Liverpool

L12 8TQ


Oak Vale Medical Centre

215 Childwall Road

Liverpool

L15 6UT


Belle Vale Health Centre

Hedgefield Road

Liverpool

L25 2XE


Old Swan

Crystal Close

Liverpool

L13 2GA


Dovecot Health Clinic

Longreach Road

Liverpool

L14 0NL


Privacy notice

Belle Vale Medical Practice's privacy notice (opens in a new tab)