Ashchurch Medical Centre

Medical Receptionist/Administrator

Information:

This job is now closed

Job summary

We are looking for a Receptionist/Administrator to join our small friendly team at Ashchurch Medical Centre. Your role will vary from facing patients at front reception desk to working at back office handling patient correspondence and general administration of GP practice.

Main duties of the job

Reception Desk Duties - Telephone handling, patient queries, actioning tasks, booking appointments, liaising with patients etc..

Admin Duties - Handling patient correspondences, scanning, coding and calling/booking patients for reviews, working closely with other team members to ensure safe and efficient handling of patient information

About us

We are a small friendly team that has been serving its local population from a very long time. The practice works closely with community and secondary care providers to ensure best care for patients.

Details

Date posted

14 March 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Flexible working

Reference number

A1438-25-0000

Job locations

134 Askew Road

London

W12 9BP


Job description

Job responsibilities

Shift Patterns - 8am - 1:30pm & 1:30 - 6:30pm

Sickness and absence cover at short notice

As a receptionist you will be first point of contact for patients. you will be responsible to identify patient needs and action them accordingly

You must have excellent communication skills with a positive, warm, friendly and sympathetic manner to handle patients both face to face and on telephone

Answering telephone calls and handling patients' needs and queries

Handling patient correspondence received from hospitals, community clinics and other providers efficiently and in timely manner

Actioning tasks sent by clinicians and other team members

Working in Team to achieve targets

Other duties as in Job description

Job description

Job responsibilities

Shift Patterns - 8am - 1:30pm & 1:30 - 6:30pm

Sickness and absence cover at short notice

As a receptionist you will be first point of contact for patients. you will be responsible to identify patient needs and action them accordingly

You must have excellent communication skills with a positive, warm, friendly and sympathetic manner to handle patients both face to face and on telephone

Answering telephone calls and handling patients' needs and queries

Handling patient correspondence received from hospitals, community clinics and other providers efficiently and in timely manner

Actioning tasks sent by clinicians and other team members

Working in Team to achieve targets

Other duties as in Job description

Person Specification

Previous Experience

Essential

  • Excellent Communication Skills
  • Strong IT Skills
  • Competent in the use of Office and outlook
  • SystmOne/EMIS knowledge
  • Ability to work in Team
  • Good interpersonal skills
  • Flexible and Co-operative
  • Ability to work under pressure

Desirable

  • Knowledge of working in previous GP Practice

Qualifications

Essential

  • GCSE English and Maths OR Equivalent Education Level
Person Specification

Previous Experience

Essential

  • Excellent Communication Skills
  • Strong IT Skills
  • Competent in the use of Office and outlook
  • SystmOne/EMIS knowledge
  • Ability to work in Team
  • Good interpersonal skills
  • Flexible and Co-operative
  • Ability to work under pressure

Desirable

  • Knowledge of working in previous GP Practice

Qualifications

Essential

  • GCSE English and Maths OR Equivalent Education Level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashchurch Medical Centre

Address

134 Askew Road

London

W12 9BP


Employer's website

https://ashchurchmedicalcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Ashchurch Medical Centre

Address

134 Askew Road

London

W12 9BP


Employer's website

https://ashchurchmedicalcentre.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

14 March 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Flexible working

Reference number

A1438-25-0000

Job locations

134 Askew Road

London

W12 9BP


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