Job summary
The Queensway Surgery is a large GP Practice (circa 22,000 patients) in the centre of Southend-On-Sea, Essex. It is also the Lead Practice for Southend Victoria Primary Care Network (PCN) a collaboration of 9 GP surgeries with a combined patient population of circa 63,000.
Due to retirement we have an exciting opportunity for a practice manager to join our forward-thinking GP surgery in a full time post up to 40 hours per week.
Main duties of the job
The main responsibilities of the role include:
Overseeing
the day-to-day operations of the practice , ensuring efficient and effective
management of staff and resources.
Managing
and developing the practice administrative staff, fostering a positive and
collaborative work environment.
Ensuring
delivery of high-quality patient centred care by monitoring patient
satisfaction, clinical outcomes, and patient safety
Liaising
with other NHS organisations ensuring compliance with regulations and policies
, maintaining records effectively and CQC compliance.
Provide
excellent leadership for the Queensway Surgery and maintain good relationship
with PCN partners working closely with the PCN Operations Manager.
Have
a good understanding of finance, human resources and other management roles and
responsibilities
About us
Queensway
Surgery and Southend Victoria PCN strive to provide excellent services to our
local population and is dedicated to supporting staff and encourage education
and training. We are happy to welcome an enthusiastic candidate who is
passionate about patient care, is ready to champion change and enjoy being part
of our dynamic team.
Job description
Job responsibilities
About the role
The
Queensway Surgery is a large GP Practice (circa 22,000 patients) in the centre
of Southend-On-Sea, Essex. It is also the Lead Practice for Southend Victoria
Primary Care Network (PCN) a collaboration of 9 GP surgeries with a combined
patient population of circa 63,000.
Due
to retirement we have an exciting opportunity for a practice manager to join
our forward-thinking GP surgery in a full time post up to 40 hours per week.
The main responsibilities
of the role include:
Overseeing
the day-to-day operations of the practice , ensuring efficient and effective
management of staff and resources.
Managing
and developing the practice administrative staff, fostering a positive and
collaborative work environment.
Ensuring
delivery of high-quality patient centred care by monitoring patient
satisfaction, clinical outcomes, and patient safety
Liaising
with other NHS organisations ensuring compliance with regulations and policies
, maintaining records effectively and CQC compliance.
Provide
excellent leadership for the Queensway Surgery and maintain good relationship
with PCN partners working closely with the PCN Operations Manager.
Have
a good understanding of finance, human resources and other management roles and
responsibilities
Job description
Job responsibilities
About the role
The
Queensway Surgery is a large GP Practice (circa 22,000 patients) in the centre
of Southend-On-Sea, Essex. It is also the Lead Practice for Southend Victoria
Primary Care Network (PCN) a collaboration of 9 GP surgeries with a combined
patient population of circa 63,000.
Due
to retirement we have an exciting opportunity for a practice manager to join
our forward-thinking GP surgery in a full time post up to 40 hours per week.
The main responsibilities
of the role include:
Overseeing
the day-to-day operations of the practice , ensuring efficient and effective
management of staff and resources.
Managing
and developing the practice administrative staff, fostering a positive and
collaborative work environment.
Ensuring
delivery of high-quality patient centred care by monitoring patient
satisfaction, clinical outcomes, and patient safety
Liaising
with other NHS organisations ensuring compliance with regulations and policies
, maintaining records effectively and CQC compliance.
Provide
excellent leadership for the Queensway Surgery and maintain good relationship
with PCN partners working closely with the PCN Operations Manager.
Have
a good understanding of finance, human resources and other management roles and
responsibilities
Person Specification
Experience
Essential
- We are looking for a professional with thorough understanding of the NHS structure, General Practice and the role of Primary Care Networks.
- Skills / experience :
- Experience as a practice manager or a senior administrative role within health care setting
- Thorough understanding of the current regulations in the NHS , GP contract and business acumen.
- Excellent communication and interpersonal skills, with ability to build relationship with own team, patients, and external stakeholders.
- Proficient in finance management, budgeting, and reporting
- Knowledge of Systmone
Person Specification
Experience
Essential
- We are looking for a professional with thorough understanding of the NHS structure, General Practice and the role of Primary Care Networks.
- Skills / experience :
- Experience as a practice manager or a senior administrative role within health care setting
- Thorough understanding of the current regulations in the NHS , GP contract and business acumen.
- Excellent communication and interpersonal skills, with ability to build relationship with own team, patients, and external stakeholders.
- Proficient in finance management, budgeting, and reporting
- Knowledge of Systmone
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.