The Queensway Surgery

Practice Manager

Information:

This job is now closed

Job summary

The Queensway Surgery is a large GP Practice (circa 22,000 patients) in the centre of Southend-On-Sea, Essex. It is also the Lead Practice for Southend Victoria Primary Care Network (PCN) a collaboration of 9 GP surgeries with a combined patient population of circa 63,000.

Due to retirement we have an exciting opportunity for a practice manager to join our forward-thinking GP surgery in a full time post up to 40 hours per week.

Main duties of the job

The main responsibilities of the role include:

Overseeing the day-to-day operations of the practice , ensuring efficient and effective management of staff and resources.

Managing and developing the practice administrative staff, fostering a positive and collaborative work environment.

Ensuring delivery of high-quality patient centred care by monitoring patient satisfaction, clinical outcomes, and patient safety

Liaising with other NHS organisations ensuring compliance with regulations and policies , maintaining records effectively and CQC compliance.

Provide excellent leadership for the Queensway Surgery and maintain good relationship with PCN partners working closely with the PCN Operations Manager.

Have a good understanding of finance, human resources and other management roles and responsibilities

About us

Queensway Surgery and Southend Victoria PCN strive to provide excellent services to our local population and is dedicated to supporting staff and encourage education and training. We are happy to welcome an enthusiastic candidate who is passionate about patient care, is ready to champion change and enjoy being part of our dynamic team.

Details

Date posted

20 May 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A1421-24-0000

Job locations

75 Queensway

Southend-on-sea

Essex

SS1 2AB


Job description

Job responsibilities

About the role

The Queensway Surgery is a large GP Practice (circa 22,000 patients) in the centre of Southend-On-Sea, Essex. It is also the Lead Practice for Southend Victoria Primary Care Network (PCN) a collaboration of 9 GP surgeries with a combined patient population of circa 63,000.

Due to retirement we have an exciting opportunity for a practice manager to join our forward-thinking GP surgery in a full time post up to 40 hours per week.

The main responsibilities of the role include:

Overseeing the day-to-day operations of the practice , ensuring efficient and effective management of staff and resources.

Managing and developing the practice administrative staff, fostering a positive and collaborative work environment.

Ensuring delivery of high-quality patient centred care by monitoring patient satisfaction, clinical outcomes, and patient safety

Liaising with other NHS organisations ensuring compliance with regulations and policies , maintaining records effectively and CQC compliance.

Provide excellent leadership for the Queensway Surgery and maintain good relationship with PCN partners working closely with the PCN Operations Manager.

Have a good understanding of finance, human resources and other management roles and responsibilities

Job description

Job responsibilities

About the role

The Queensway Surgery is a large GP Practice (circa 22,000 patients) in the centre of Southend-On-Sea, Essex. It is also the Lead Practice for Southend Victoria Primary Care Network (PCN) a collaboration of 9 GP surgeries with a combined patient population of circa 63,000.

Due to retirement we have an exciting opportunity for a practice manager to join our forward-thinking GP surgery in a full time post up to 40 hours per week.

The main responsibilities of the role include:

Overseeing the day-to-day operations of the practice , ensuring efficient and effective management of staff and resources.

Managing and developing the practice administrative staff, fostering a positive and collaborative work environment.

Ensuring delivery of high-quality patient centred care by monitoring patient satisfaction, clinical outcomes, and patient safety

Liaising with other NHS organisations ensuring compliance with regulations and policies , maintaining records effectively and CQC compliance.

Provide excellent leadership for the Queensway Surgery and maintain good relationship with PCN partners working closely with the PCN Operations Manager.

Have a good understanding of finance, human resources and other management roles and responsibilities

Person Specification

Experience

Essential

  • We are looking for a professional with thorough understanding of the NHS structure, General Practice and the role of Primary Care Networks.
  • Skills / experience :
  • Experience as a practice manager or a senior administrative role within health care setting
  • Thorough understanding of the current regulations in the NHS , GP contract and business acumen.
  • Excellent communication and interpersonal skills, with ability to build relationship with own team, patients, and external stakeholders.
  • Proficient in finance management, budgeting, and reporting
  • Knowledge of Systmone
Person Specification

Experience

Essential

  • We are looking for a professional with thorough understanding of the NHS structure, General Practice and the role of Primary Care Networks.
  • Skills / experience :
  • Experience as a practice manager or a senior administrative role within health care setting
  • Thorough understanding of the current regulations in the NHS , GP contract and business acumen.
  • Excellent communication and interpersonal skills, with ability to build relationship with own team, patients, and external stakeholders.
  • Proficient in finance management, budgeting, and reporting
  • Knowledge of Systmone

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Queensway Surgery

Address

75 Queensway

Southend-on-sea

Essex

SS1 2AB


Employer's website

https://www.queenswaysurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Queensway Surgery

Address

75 Queensway

Southend-on-sea

Essex

SS1 2AB


Employer's website

https://www.queenswaysurgery.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Partner

Dr Ajith Sivaprasad

recruitment.queensway@nhs.net

01702463333

Details

Date posted

20 May 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A1421-24-0000

Job locations

75 Queensway

Southend-on-sea

Essex

SS1 2AB


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