Cutlers Hill Surgery

Medical Secretary

The closing date is 16 June 2025

Job summary

We are seeking a friendly, hardworking and dedicated Medical Secretary to join our team. The ideal candidate will play a crucial role in referring patients, maintaining records, providing administrative support and ensuring the smooth operation of the medical secretary office. Experience in administrative and medical secretarial is preferred. SystmOne knowledge is desirable but training can be given.

Main duties of the job

Medical Secretary

Provide efficient audiotyping and word processing service for GPs as required. Including typing letters and referrals and reports in an accurate manner.

Checking workflow and processing incoming letters, checking e-RS worklist for rejections and redirections and deal with all related queries from patients and hospitals. Update and maintain patient records.

Contact with hospital departments to ensure timely handling of urgent or missing results.

Incoming and outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with queries.

Willing to provide overtime cover for holiday and sickness if required.

Perform any other delegated duties relevant to the role.

Proficient in typing and computer skills for data entry and record keeping.

Strong communication and customer service skills with a friendly and professional demeanour.

Ability to work efficiently in a fast-paced environment while maintaining attention to detail.

Ability to use own initiative and work well in a team.

The successful candidate should be adaptable, organised, and able to multitask effectively. This position offers the opportunity to contribute to the healthcare field while working in a supportive team environment.

About us

Cutlers Hill Surgery in Halesworth provides the highest quality healthcare to patients in the Halesworth area.

We are part of the SWAN primary care network sharing clinicians and resources and working collaboratively to deliver best care for our patients.

Our Doctors, large Nursing Teamand all of our staff are dedicated to offering a professional service.

Details

Date posted

09 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1418-25-0003

Job locations

Bungay Road

Halesworth

Suffolk

IP19 8SG


Job description

Job responsibilities

Medical Secretary

Provide efficient audiotyping and word processing service for GPs as required. Including typing letters and referrals and reports in an accurate manner.

Checking workflow and processing incoming letters, checking e-RS worklist for rejections and redirections and deal with all related queries from patients and hospitals. Update and maintain patient records.

Contact with hospital departments to ensure timely handling of urgent or missing results.

Incoming and outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with queries.

Willing to provide overtime cover for holiday and sickness if required.

Perform any other delegated duties relevant to the role.

Proficient in typing and computer skills for data entry and record keeping.

Strong communication and customer service skills with a friendly and professional demeanour.

Ability to work efficiently in a fast-paced environment while maintaining attention to detail.

Ability to use own initiative and work well in a team.

The successful candidate should be adaptable, organised, and able to multitask effectively. This position offers the opportunity to contribute to the healthcare field while working in a supportive team environment.

Job description

Job responsibilities

Medical Secretary

Provide efficient audiotyping and word processing service for GPs as required. Including typing letters and referrals and reports in an accurate manner.

Checking workflow and processing incoming letters, checking e-RS worklist for rejections and redirections and deal with all related queries from patients and hospitals. Update and maintain patient records.

Contact with hospital departments to ensure timely handling of urgent or missing results.

Incoming and outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with queries.

Willing to provide overtime cover for holiday and sickness if required.

Perform any other delegated duties relevant to the role.

Proficient in typing and computer skills for data entry and record keeping.

Strong communication and customer service skills with a friendly and professional demeanour.

Ability to work efficiently in a fast-paced environment while maintaining attention to detail.

Ability to use own initiative and work well in a team.

The successful candidate should be adaptable, organised, and able to multitask effectively. This position offers the opportunity to contribute to the healthcare field while working in a supportive team environment.

Person Specification

Experience

Essential

  • Experience in an administrative, secretarial environment.
  • SystmOne knowledge is desirable but training can be given.
Person Specification

Experience

Essential

  • Experience in an administrative, secretarial environment.
  • SystmOne knowledge is desirable but training can be given.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cutlers Hill Surgery

Address

Bungay Road

Halesworth

Suffolk

IP19 8SG


Employer's website

https://www.cutlershillsurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Cutlers Hill Surgery

Address

Bungay Road

Halesworth

Suffolk

IP19 8SG


Employer's website

https://www.cutlershillsurgery.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Medical Secretary Manger

Belinda Osborne

belinda.osborne@nhs.net

01986834014

Details

Date posted

09 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1418-25-0003

Job locations

Bungay Road

Halesworth

Suffolk

IP19 8SG


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