Medical Receptionist

Ashbourne Medical Practice

Job summary

We are seeking a part time Medical Receptionist to join our busy, friendly and experienced reception team.

We are looking for an enthusiastic, professional and hardworking individual who demonstrates excellent communication and customer service skills. Previous experience in a GP setting and in using a clinical system (e.g. TPP/EMIS) would be advantageous.

The successful candidate must offer a high degree of flexibility to undertake their contracted hours variably within Monday to Friday 07:45 - 18:30 and to provide additional hours where required to cover sickness and annual leave. 

Salary: £9.50 per hour pro rata (annual percentage increase review pending)

Hours: 16 hours (with the possibility of increasing to 22 upon successful completion of probationary period)

Pension Scheme: NHS Pension Scheme

Closing Date: 19 June 2022

Interview Date: Week commencing 27 June 2022

Main duties of the job

Working alongside a skilled, dedicated and supportive reception team, you will provide a comprehensive and efficient service to the practice population. You will receive, assist and direct patients in accessing appropriate services or healthcare professionals in a courteous and welcoming manner, demonstrating the principles of effective active signposting.

About us

Ashbourne Medical Practice is a large teaching and dispensing practice serving a population of 9500 patients from a modern, purpose built premises in the centre of Ashbourne. We are a highly respected practice who embraces the collaborative agenda and has a successful track record of delivering excellent primary care. We work collaboratively with three other practices as part of the South neighbourhood in the Derbyshire Dales Primary Care Network.

Job description

Job responsibilities

For full details please see 'Medical Receptionist' Job Description & Person Specification attached

Ashbourne Medical Practice

Person Specification

Qualifications

Essential

• Education to a GCSE standard or equivalent

Experience

Essential

• Telephone switchboard operation
• Dealing with the public / patients
• Working in an office environment and as part of a multi-skilled team
• Using a clinical system (TPP/EMIS)

Desirable

• Previous experience in General Practice or other healthcare environment

Key Skills / Abilities

Essential

• Excellent communication skills (oral and written)
• Excellent IT and keyboard skills
• Understanding and adherence of confidentiality principles
• Ability to work well and cope under pressure
• Flexible and able to undertake working hours variably within core practice hours

Desirable

• Proven active signposting skills

Employer details

Employer name

Ashbourne Medical Practice

Address

Clifton Road

Ashbourne

Derbyshire

DE6 1DR

Employer's website

https://www.ashbournemedicalpractice.co.uk (Opens in a new tab)

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