Job responsibilities
Duties and responsibilities:
- Dispense acute and authorised
repeat prescriptions for patients of the Practice who live more than one
mile from the chemist within the designated time period
- Print repeat prescriptions for
town patients, including nursing and residential home occupants, and
ensure these are signed by the relevant GP within the designated time
period.
- Monitor drug stocks and re-order
as necessary
- Ensure that drugs are stored in an
appropriate manner in accordance with the accompanying instructions
- Deal with enquiries from patients
regarding medication & liaise with medical personnel regarding
these
- Liaise with other organisations
e.g. chemists, drug companies, pharmaceutical wholesalers, to ensure medication
is available to patients within the specified time period
- Dispose of waste drugs through
approved channels on a regular basis
- Keep up to date with current
practice prescribing trends, and government drug tariff
- Maintain full and accurate records
of all dispensing transactions for patients
- Take prompt action in response to
any drug alert bulletins that may be received
- Assist with domestic
responsibilities, e.g. cleaning dispensary shelves
- Work as part of the dispensary
team
- Work safely at all times in
accordance with legislative requirements and practice Standard Operating
Procedures
- Update Standard Operating
Procedures as and when necessary
- Provide sickness and holiday cover
as required
- Undertake any necessary training
- Undertake ad hoc duties as may
reasonably be required by the practice management team, or by external
bodies, e.g. Clinical Commission Group.
- Check all clinical correspondence
and make any necessary amendments on patients’ records (when delegated to
do so by Dispensary Manager)
- Check and count prescriptions for
submission to NHS Prescription Services (when delegated to do so by
Dispensary Manager).
Confidentiality:
- In the
course of seeking treatment, patients entrust us with, or allow us to
gather, sensitive information in relation to their health and other
matters. They do so in confidence, and have the right to expect that staff
will respect their privacy and act appropriately
- In the
performance of the duties outlined in this Job Description, the
post-holder may have access to confidential information relating to
patients and their carers, practice staff and other healthcare workers.
They may also have access to information relating to the practice as a
business organisation. All such information from any source is to be
regarded as strictly confidential
- Information
relating to patients, carers, colleagues, other healthcare workers or the
business of the practice may only be divulged to authorised persons in accordance
with the practice policies and procedures relating to confidentiality and
the protection of personal and sensitive data.
- All
staff are required to sign a Confidentiality agreement.
Health and Safety:
The post-holder will assist in promoting and maintaining
their own and others’ health, safety and security as defined in the practice
Health & Safety Policy, to include:
- Using
personal security systems within the workplace according to practice guidelines
- Identifying
the risks involved in work activities and undertaking such activities in a
way that manages those risks
- Making
effective use of training to update knowledge and skills
- Using
appropriate infection control procedures, maintaining work areas in a tidy
and safe way and free from hazards
- Reporting
potential risks identified.
Equality and Diversity:
The post-holder will support the equality,
diversity and rights of patients, carers and colleagues, to include:
- Acting
in a way that recognises the importance of people’s rights, interpreting them
in a way that is consistent with practice procedures and policies, and current
legislation
- Respecting
the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving
in a manner which is welcoming to the individual, is non-judgmental and
respects their circumstances, feelings, priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme
implemented by the practice as part of this employment, such training to
include:
- Participation
in an annual individual performance review, including taking responsibility
for maintaining a record of own personal and/or professional development
- Taking
responsibility for own development, learning and performance and demonstrating
skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the
practice, and will:
- Alert
other team members to issues of quality and risk
- Assess
own performance and take accountability for own actions, either directly
or under supervision
- Contribute
to the effectiveness of the team by reflecting on own and team activities
and making suggestions on ways to improve and enhance the team’s
performance
- Work
effectively with individuals in other agencies to meet patients needs
- Effectively
manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective
communication within the team and will strive to:
- Communicate
effectively with other team members
- Communicate
effectively with patients and carers
- Recognise
people’s needs for alternative methods of communication and respond
accordingly.
Contribution to the Implementation of Services:
The post-holder will:
- Apply
practice policies, standards and guidance
- Discuss
with other members of the team how the policies, standards and guidelines
will affect own work
- Participate in audit where appropriate.
