Bosvena Health

Pharmacy Technician

The closing date is 19 December 2025

Job summary

Bosvena and Three Harbours primary care network are seeking a Pharmacy Technician to join our evolving Integrated Neighbourhood Frailty Team.

This role focuses on supporting medicines management for frail patients across our geography, including those in care homes. You will deliver medicines optimisation, ensuring safe, effective, and evidence-based pharmaceutical care. Working closely with GPs, community pharmacies, and multidisciplinary teams, helping to improve prescribing systems, reduce medication-related harm, and promote self-care.

The role involves conducting medication reviews, supporting structured medication reviews (SMRs), and contributing to quality improvement initiatives. You will also provide education and guidance to care home staff, patients, and carers, ensuring compliance with national and local medicines optimisation priorities.

This is an exciting opportunity to make a real difference to patient safety and outcomes within a collaborative, integrated care environment.

Main duties of the job

Carry out medication reviews and pre-SMRs for frailty patients, including home visits where required.

Provide pharmaceutical advice to colleagues, patients, carers, and care home staff, promoting safe and cost-effective prescribing.

Liaise with GP practices, community pharmacies, and care homes to maintain efficient repeat prescribing and stock control systems.

Support medicines optimisation initiatives and deliver training to care home staff on key areas such as self-care and medication safety.

Work collaboratively within the INT Frailty MDT, contributing to safeguarding, quality improvement, and patient-centred care.

Ensure accurate documentation of interventions and share recommendations with GPs and relevant providers.

Maintain professional development through CPPE and other accredited training, acting as a medicines expert within the team.

About us

Our primary care network spans coastal, town and rural Cornwall including Bodmin, Fowey, Lostwithiel and Par. We are developing our integrated neighbourhood team, working with social care, community partners, secondary care and voluntary sector providers, to deliver high quality, patient centred health care across our geography.

Details

Date posted

04 December 2025

Pay scheme

Other

Salary

Depending on experience Based on agenda for change Band 5

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

A1380-25-0023

Job locations

Bell Lane

Bodmin

Cornwall

PL31 2JJ


Fowey River Practice

Rawlings Lane

Fowey

Cornwall

PL23 1DT


Job description

Job responsibilities

Main tasks

  • To liaise with the Frailty Clinical Lead and carry-out comprehensive medication reviews for all frailty cohort patients on discharge this may include home visiting.
  • To provide frailty patients / carers or care homes with a documented review of their medicines systems and processes. This will support implementation of an effective national and local initiatives surrounding medicines and medicines training.
  • To work alongside pharmacists within the PCN team to support the INT Frailty Team SMR work by doing medicines reviews/ Pre-SMR as required.
  • Participate in Medicines Management team meetings where appropriate

Main responsibilities

  • Systems and Process Medication Management Reviews
  • Work collaboratively with carers and where appropraite care home manager and senior staff.
  • Undertake the systems and process review with patients or their carers engaging with them and recording your findings for each section.
  • Give feedback and recommendations during the process and summarise at the end of the visit the actions you are going to take and timeframes.
  • Email or provide a copy of the report and identified guides and templates that support improvement in practice.
  • Communicate with other relevant parties as appropriate
  • Share the SMR through the DCCR
  • To work collaboratively across the interface between care providers, care homes, community pharmacy and GP practice and maintain excellent communication to ensure accurate medicines supply and stock control systems.
  • Follow up on recommendations made to ensure changes are made to achieve the desired outcomes
Communication and working relationships

  • To engage with GP services, care homes or carers and Frailty MDT to establish your role within delivery of care for frailty cohort patients.
  • To follow processes to access relevant patient information from GP practices and to effectively communicate clinical interventions to the different provider organisations and ensure these recommendations are addressed. This should be in agreement with the GP practices and colleagues as part of collaborative working.
  • To communicate sensitive information effectively, both written and oral, in order to:
  • Provide guidance and information to care homes to provide clarity around their roles and responsibilities with regards to managing medication, and where to access appropriate support and training.
  • Provide medicines advice to patients, carers and a variety of other healthcare professionals.
  • Liaise across different healthcare settings with relevant clinicians to help improve and ensure effective patient medication reviews and at transfer of care across the interface.
  • Work closely and collaboratively with health and social care teams across the INT frailty network to ensure patients receive the best care. Colleagues will include:
-Patients, their proxy, and carers

-Care Home staff

-General Practitioners (GPs) and non-medical prescribers (NMPs)

-INT Frailty MDT

-GP Practice staff

-Primary Care Network (PCN) Staff

-Hospital clinical staff

-Community Health Services staff

-ICB Prescribing and Medicines Optimisation Team

-Community pharmacy teams

-Adult Social Care (ASC) staff

-CQC staff

-Liaise with the INT frailty lead about any concerns or queries regarding frailty or care homes and patient safety e.g. safeguarding.

Medication reviews/ Pre-SMR

  • To ensure patients medications are reviewed and optimised in regards to self-care treatments, where appropriate involving the patient and/or their carers or welfare proxy.
  • To use a shared decision-making consultation model adapting to individual patient circumstance and ability e.g., dementia, learning disability, sensory impairment.
  • Recommend and implement prescribing-related interventions e.g., rationalise prescribing in line with local and national priorities.
  • Provide information and advice to patients and their carers (e.g., care home manager) regarding their medicines, including promoting self-care, supporting, and reassuring patients when necessary.
  • Reduce the likelihood and consequences of patient harm from their prescribed treatments. Ensure monitoring is in place as needed.
  • Refer patients to other clinical services, including those within relevant multidisciplinary teams including e.g., INT frailty team MDT, community pharmacy services.
  • Produce written summary of outcomes of each clinical medication review including recommendations made and implemented. This summary to be shared with the patients GP and community pharmacy and patients / care homes or care home if applicable.

Medicines Optimisation Education & Training

  • To support care homes to access Adult Social Care or ICB training to ensure appropriate medicines optimisation training for care homes.
  • Deliver elements of education around key priorities areas agreed with the Frailty INT team service lead for example: self-care and medication advice for care home staff

Leadership

  • Support leadership within the INT frailty team MDT team as an expert on medicines.
  • Provide expert pharmaceutical input into safeguarding incidents relating to medicines use in patient homes or care homes when required and where appropriate
  • The post holder may have tasks or responsibilities delegated to them, appropriate to their level of competence. They may also be expected to delegate tasks or responsibilities to other staff, as appropriate.

Flexibility

This job description is intended to provide a broad outline of the role. The post holder may be required to carry out other duties commensurate with their banding and competence.

Policies and procedures

The post holder is required to familiarise themselves with all relevant INT / PCN policies and procedures and to comply with these at all times.

Confidentiality and data protection

The post holder must maintain the confidentiality of information about patients, staff and other health service business and meet the requirements of the Data Protection Act (2018) and General Data Protection Regulation (2018) at all times.

The post holder must comply with all INT and PCN information and data protection policies at all times. The work of the INT is of a confidential nature and any information gained by the post holder in their role must not be communicated to other persons except where required in the recognised course of duty.

Health, safety and wellbeing

Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and must follow these in full at all times, including ensuring that they act in line with all agreed procedures at all times in order to maintain a safe environment for patients, visitors and colleagues.

The INT / PCN is committed to support the health and wellbeing of all its employees. The post holder is required to familiarise themselves with the organisations range of health and wellbeing support, share with their team, and report stress and ill health as early as possible

Equality, diversity and inclusion

Our INT aims to grow inclusive teams in which you feel like you belong, we encourage a culture of learning from different points of view. We want to support you to be courageous and to overcome bias and challenge prejudice.

Use of technology

The role will require extended use of technology including EMIS Clinical system, Eclipse Safety System, RIO and other patient clinical systems that support safety and contemporaneous treatment and clinical recording.

No smoking policy

We have a no-smoking policy, in line with government legislation. This applies to all staff, visitors and patients. It is a condition of employment for staff that they do not smoke whilst on duty or in uniform or anywhere on Trust premises. This includes electronic cigarettes.

Professional registration

All employees who are required to be a member of a professional body are required to hold relevant registration and must comply with the standards and guidelines of their professional practice, education and conduct and must act at all times within the boundary of the code of conduct.

Infection prevention and control

Infection prevention and control is everybody's responsibility. All staff, both clinical and non-clinical, are required to adhere to the standard PCN/INT Infection Prevention and Control Policies and make every effort to maintain high standards of infection prevention and control at all times thereby reducing the burden of healthcare-associated infections (HCAI).

Safeguarding children, young people and vulnerable adults

Our INT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and volunteers to share this commitment. Rigorous recruitment checks are carried out and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

Quality

Excellent care at the heart of the community is our INT vision. To make sure our care meets this high standard all staff must ensure that the three themes of quality care are provided in every encounter they have with our patients. The three themes are safe care, effective care, and patient-centred care.

All staff, clinical and non-clinical, are expected to ensure that quality is a key consideration in all we do. This includes reviewing practice and being open to feedback on our performance, being open and honest, and seeking to identify, resolve, and appropriately escalate issues and risks.

Job description

Job responsibilities

Main tasks

  • To liaise with the Frailty Clinical Lead and carry-out comprehensive medication reviews for all frailty cohort patients on discharge this may include home visiting.
  • To provide frailty patients / carers or care homes with a documented review of their medicines systems and processes. This will support implementation of an effective national and local initiatives surrounding medicines and medicines training.
  • To work alongside pharmacists within the PCN team to support the INT Frailty Team SMR work by doing medicines reviews/ Pre-SMR as required.
  • Participate in Medicines Management team meetings where appropriate

Main responsibilities

  • Systems and Process Medication Management Reviews
  • Work collaboratively with carers and where appropraite care home manager and senior staff.
  • Undertake the systems and process review with patients or their carers engaging with them and recording your findings for each section.
  • Give feedback and recommendations during the process and summarise at the end of the visit the actions you are going to take and timeframes.
  • Email or provide a copy of the report and identified guides and templates that support improvement in practice.
  • Communicate with other relevant parties as appropriate
  • Share the SMR through the DCCR
  • To work collaboratively across the interface between care providers, care homes, community pharmacy and GP practice and maintain excellent communication to ensure accurate medicines supply and stock control systems.
  • Follow up on recommendations made to ensure changes are made to achieve the desired outcomes
Communication and working relationships

  • To engage with GP services, care homes or carers and Frailty MDT to establish your role within delivery of care for frailty cohort patients.
  • To follow processes to access relevant patient information from GP practices and to effectively communicate clinical interventions to the different provider organisations and ensure these recommendations are addressed. This should be in agreement with the GP practices and colleagues as part of collaborative working.
  • To communicate sensitive information effectively, both written and oral, in order to:
  • Provide guidance and information to care homes to provide clarity around their roles and responsibilities with regards to managing medication, and where to access appropriate support and training.
  • Provide medicines advice to patients, carers and a variety of other healthcare professionals.
  • Liaise across different healthcare settings with relevant clinicians to help improve and ensure effective patient medication reviews and at transfer of care across the interface.
  • Work closely and collaboratively with health and social care teams across the INT frailty network to ensure patients receive the best care. Colleagues will include:
-Patients, their proxy, and carers

-Care Home staff

-General Practitioners (GPs) and non-medical prescribers (NMPs)

-INT Frailty MDT

-GP Practice staff

-Primary Care Network (PCN) Staff

-Hospital clinical staff

-Community Health Services staff

-ICB Prescribing and Medicines Optimisation Team

-Community pharmacy teams

-Adult Social Care (ASC) staff

-CQC staff

-Liaise with the INT frailty lead about any concerns or queries regarding frailty or care homes and patient safety e.g. safeguarding.

Medication reviews/ Pre-SMR

  • To ensure patients medications are reviewed and optimised in regards to self-care treatments, where appropriate involving the patient and/or their carers or welfare proxy.
  • To use a shared decision-making consultation model adapting to individual patient circumstance and ability e.g., dementia, learning disability, sensory impairment.
  • Recommend and implement prescribing-related interventions e.g., rationalise prescribing in line with local and national priorities.
  • Provide information and advice to patients and their carers (e.g., care home manager) regarding their medicines, including promoting self-care, supporting, and reassuring patients when necessary.
  • Reduce the likelihood and consequences of patient harm from their prescribed treatments. Ensure monitoring is in place as needed.
  • Refer patients to other clinical services, including those within relevant multidisciplinary teams including e.g., INT frailty team MDT, community pharmacy services.
  • Produce written summary of outcomes of each clinical medication review including recommendations made and implemented. This summary to be shared with the patients GP and community pharmacy and patients / care homes or care home if applicable.

Medicines Optimisation Education & Training

  • To support care homes to access Adult Social Care or ICB training to ensure appropriate medicines optimisation training for care homes.
  • Deliver elements of education around key priorities areas agreed with the Frailty INT team service lead for example: self-care and medication advice for care home staff

Leadership

  • Support leadership within the INT frailty team MDT team as an expert on medicines.
  • Provide expert pharmaceutical input into safeguarding incidents relating to medicines use in patient homes or care homes when required and where appropriate
  • The post holder may have tasks or responsibilities delegated to them, appropriate to their level of competence. They may also be expected to delegate tasks or responsibilities to other staff, as appropriate.

Flexibility

This job description is intended to provide a broad outline of the role. The post holder may be required to carry out other duties commensurate with their banding and competence.

Policies and procedures

The post holder is required to familiarise themselves with all relevant INT / PCN policies and procedures and to comply with these at all times.

Confidentiality and data protection

The post holder must maintain the confidentiality of information about patients, staff and other health service business and meet the requirements of the Data Protection Act (2018) and General Data Protection Regulation (2018) at all times.

The post holder must comply with all INT and PCN information and data protection policies at all times. The work of the INT is of a confidential nature and any information gained by the post holder in their role must not be communicated to other persons except where required in the recognised course of duty.

Health, safety and wellbeing

Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and must follow these in full at all times, including ensuring that they act in line with all agreed procedures at all times in order to maintain a safe environment for patients, visitors and colleagues.

The INT / PCN is committed to support the health and wellbeing of all its employees. The post holder is required to familiarise themselves with the organisations range of health and wellbeing support, share with their team, and report stress and ill health as early as possible

Equality, diversity and inclusion

Our INT aims to grow inclusive teams in which you feel like you belong, we encourage a culture of learning from different points of view. We want to support you to be courageous and to overcome bias and challenge prejudice.

Use of technology

The role will require extended use of technology including EMIS Clinical system, Eclipse Safety System, RIO and other patient clinical systems that support safety and contemporaneous treatment and clinical recording.

No smoking policy

We have a no-smoking policy, in line with government legislation. This applies to all staff, visitors and patients. It is a condition of employment for staff that they do not smoke whilst on duty or in uniform or anywhere on Trust premises. This includes electronic cigarettes.

Professional registration

All employees who are required to be a member of a professional body are required to hold relevant registration and must comply with the standards and guidelines of their professional practice, education and conduct and must act at all times within the boundary of the code of conduct.

Infection prevention and control

Infection prevention and control is everybody's responsibility. All staff, both clinical and non-clinical, are required to adhere to the standard PCN/INT Infection Prevention and Control Policies and make every effort to maintain high standards of infection prevention and control at all times thereby reducing the burden of healthcare-associated infections (HCAI).

Safeguarding children, young people and vulnerable adults

Our INT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and volunteers to share this commitment. Rigorous recruitment checks are carried out and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

Quality

Excellent care at the heart of the community is our INT vision. To make sure our care meets this high standard all staff must ensure that the three themes of quality care are provided in every encounter they have with our patients. The three themes are safe care, effective care, and patient-centred care.

All staff, clinical and non-clinical, are expected to ensure that quality is a key consideration in all we do. This includes reviewing practice and being open to feedback on our performance, being open and honest, and seeking to identify, resolve, and appropriately escalate issues and risks.

Person Specification

Qualifications

Essential

  • -BTEC / NVQ Level 3 in Pharmacy Services or equivalent
  • -Current registration with the General Pharmaceutical Council (GPhC)
  • -Mandatory CPD to maintain fitness to practice in line with /GPhC UK requirements
  • -National accredited medicines management/reconciliation qualification or equivalent experience

Desirable

  • -Trainer of Trainers/ Practice supervisor or equivalent

Experience

Essential

  • -Post-registration experience working as a pharmacy technician in a clinical setting with direct patient contact
  • -Experience of successfully working as part of multi-professional teams

Desirable

  • Carrying out audit/ Quality Improvement
Person Specification

Qualifications

Essential

  • -BTEC / NVQ Level 3 in Pharmacy Services or equivalent
  • -Current registration with the General Pharmaceutical Council (GPhC)
  • -Mandatory CPD to maintain fitness to practice in line with /GPhC UK requirements
  • -National accredited medicines management/reconciliation qualification or equivalent experience

Desirable

  • -Trainer of Trainers/ Practice supervisor or equivalent

Experience

Essential

  • -Post-registration experience working as a pharmacy technician in a clinical setting with direct patient contact
  • -Experience of successfully working as part of multi-professional teams

Desirable

  • Carrying out audit/ Quality Improvement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bosvena Health

Address

Bell Lane

Bodmin

Cornwall

PL31 2JJ


Employer's website

https://www.bosvenahealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Bosvena Health

Address

Bell Lane

Bodmin

Cornwall

PL31 2JJ


Employer's website

https://www.bosvenahealth.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Strategic Manager: Integrated Neighbourhood Team

Chris Elson

Chris.elson@nhs.net

Details

Date posted

04 December 2025

Pay scheme

Other

Salary

Depending on experience Based on agenda for change Band 5

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

A1380-25-0023

Job locations

Bell Lane

Bodmin

Cornwall

PL31 2JJ


Fowey River Practice

Rawlings Lane

Fowey

Cornwall

PL23 1DT


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