Job summary
Essential Characteristics:
· The ability to communicate
effectively with a wide range of people
· Excellent communication
skills both written and verbal
· Ability to deal effectively
with telephone calls
· Good keyboard skills
· Ability to work with
diversity
· Understand the necessity for
confidentiality
· Understand the role of
teamwork in providing a quality service
· Understand the need for
accuracy when dealing with patient records, both electronic and paper based
· Effective team worker
· Motivated and enthusiastic
· Commitment to ongoing
development
· Availability to provide cover during periods of sickness and holidays
Main duties of the job
Main Duties and
Responsibilities:
1. To meet and greet
patients, members of the public and visitors to the practice in a friendly and
courteous manner
2. To direct patients to the
appropriate professional, known as signposting
3. Make appointments for
patients, doctors, nurses and other members of the primary health care team on
the computer
4. Complete surgery lists
when required
5. Register new patients on
the computer system
6. Opening and distribution
of post
7. Operate repeat
prescription system as directed
8. Understand the usage of
the practice email and intranet system
9. Assist in the closing and
securing of the building at the end of the working day
10. Comply with all in house
and statutory Health & Safety procedures
11. Attend practice meetings
12. Attend training courses
in house and externally to develop expertise and further knowledge
13. Any duty that may be
properly deemed by the Reception Manager, Practice Manager or Doctors to be part
of the role of receptionist
About us
Tynycoed Surgery has 10800 patients.
We have 7 GP partners
2 salaries GP's
1 ANP
2 Nurses
2 HCA's
and a team of 20 reception and admin staff
Job description
Job responsibilities
Essential Characteristics:
· The ability to communicate
effectively with a wide range of people
· Excellent communication
skills both written and verbal
· Ability to deal effectively
with telephone calls
· Good keyboard skills
· Ability to work with
diversity
· Understand the necessity for
confidentiality
· Understand the role of
teamwork in providing a quality service
· Understand the need for
accuracy when dealing with patient records, both electronic and paper based
· Effective team worker
· Motivated and enthusiastic
· Commitment to ongoing
development
· Availability to provide
cover during periods of sickness and holidays
Main Duties and
Responsibilities:
1. To meet and greet
patients, members of the public and visitors to the practice in a friendly and
courteous manner
2. To direct patients to the
appropriate professional, known as signposting
3. Make appointments for
patients, doctors, nurses and other members of the primary health care team on
the computer
4. Complete surgery lists
when required
5. Register new patients on
the computer system
6. Opening and distribution
of post
7. Operate repeat
prescription system as directed
8. Understand the usage of
the practice email and intranet system
9. Assist in the closing and
securing of the building at the end of the working day
10. Comply with all in house
and statutory Health & Safety procedures
11. Attend practice meetings
12. Attend training courses
in house and externally to develop expertise and further knowledge
13. Any duty that may be
properly deemed by the Reception Manager, Practice Manager or Doctors to be part
of the role of receptionist
Job description
Job responsibilities
Essential Characteristics:
· The ability to communicate
effectively with a wide range of people
· Excellent communication
skills both written and verbal
· Ability to deal effectively
with telephone calls
· Good keyboard skills
· Ability to work with
diversity
· Understand the necessity for
confidentiality
· Understand the role of
teamwork in providing a quality service
· Understand the need for
accuracy when dealing with patient records, both electronic and paper based
· Effective team worker
· Motivated and enthusiastic
· Commitment to ongoing
development
· Availability to provide
cover during periods of sickness and holidays
Main Duties and
Responsibilities:
1. To meet and greet
patients, members of the public and visitors to the practice in a friendly and
courteous manner
2. To direct patients to the
appropriate professional, known as signposting
3. Make appointments for
patients, doctors, nurses and other members of the primary health care team on
the computer
4. Complete surgery lists
when required
5. Register new patients on
the computer system
6. Opening and distribution
of post
7. Operate repeat
prescription system as directed
8. Understand the usage of
the practice email and intranet system
9. Assist in the closing and
securing of the building at the end of the working day
10. Comply with all in house
and statutory Health & Safety procedures
11. Attend practice meetings
12. Attend training courses
in house and externally to develop expertise and further knowledge
13. Any duty that may be
properly deemed by the Reception Manager, Practice Manager or Doctors to be part
of the role of receptionist
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
- Training will be provided
Desirable
- Reception experience would be desirable
N/A
Essential
Desirable
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
- Training will be provided
Desirable
- Reception experience would be desirable
N/A
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
