Administrator

Job summary

About the Roles

Due to service growth, we are currently recruiting for three full-time administrator roles to support our NHS and private service.

For all roles, core responsibilities include:

Adhere to all company policies and procedures.

Abide by the companys confidentiality policy and the confidentiality agreement.

Maintain awareness and comply with policies and procedures relating to Health and Safety.

Act in accordance with and promote the companys core values (commitment, trust, integrity and kindness).

Promote a positive approach to equality, diversity and treat others with dignity and respect.

Demonstrate awareness of safeguarding and be aware of the companys policy and procedure relating to raising safeguarding concerns.

Develop and maintain positive relationships with colleagues, ensuring approachability, and open and honest conduct.

Main duties of the job

Role 1: Administrator (Reports, Assessment Service)

As part of our reports team you will be responsible for completing all administration tasks involved from the point a patient/client has had a diagnostic (autism or ADHD) assessment to discharge from the service. The main tasks include: formatting and proof-reading a set number of clinic letters/diagnostic reports each day (checking for spelling and grammar, and formatting in line with brand guidelines), sending reports to clients/families/GPs/other professionals, and processing onwards referrals.

Role 2: Administrator (ADHD Team)

As part of the ADHD team, the main role will be administrative duties for our caseload receiving regular medication reviews and treatment. Duties include: email and telephone queries, booking appointments, processing and sending prescriptions, sending review letters to clients and GPs, working closely with GP surgeries and chasing missing documentation/blood test/EEG results etc.

Role 3: Administrator (Client Engagement Team)

As part of our client engagement team you will be the first point of contact for new and existing clients and families. You will be responsible for engaging with both internal and external stakeholders (e.g. schools, GP, social services), to ensure that all individuals accessing our service are provided with the best customer experience in accordance with Psicons company goals and values.

About us

About Psicon

Psicon is a specialist neurodevelopmental service providing autism and ADHD assessments - both privately and working collaboratively with various NHS trusts. We are an independent organisation, but most of our work is for the NHS, whom we are proud to support.

Psicon is committed to offering the best psychological support and healthcare available. We take an innovative approach to the delivery of our services and ensure that they are of the highest standards in the industry.