Job summary
We are seeking an inspirational, keen, dynamic and motivated Senior Manager with a demonstrable track record to not only maintain the current accomplishments to date, but to manage and lead our practice forward. You will have a focus on service improvement and delivery of key targets across all areas.
The role is directly supported by a Personal Assistant as well as a Senior Management Team including an Operations Manager, Finance Manager and Dispensary Manager.
The hours of work are full time across Monday to Friday, with a half day on one of the days, currently a Thursday.
Interview date will be Saturday 12 February 2022.
Start date will be Monday 23 May 2022, to enable a comprehensive hand-over from the current role holder.
Main duties of the job
Management and leadership of the practice, together with service improvement and delivery of key targets across all areas to ensure the organisation continues to provide excellent patient services as well as being an excellent employer and maintaining financial viability.
About us
Pocklington Group Practice is a friendly, forward thinking, pro-active General Practice, set in the picturesque and growing Yorkshire market town of Pocklington in East Yorkshire. It was formed in 1971 and in 2015 located to a brand new, purpose-built, state of the art healthcare facility on Amos Drive, Pocklington.
The 9-Partner practice is a GP training practice and also participates in the training of medical students through Hull and York Medical School (HYMS). We are a dispensing practice, currently dispensing to approximately half of our patient population (currently in the region of 18,000 patients).
We are part of the York East Primary Care Network (YEPCN) together with MyHealth Group and Elvington Medical Practice, which was formed in 2019.
We are also a member practice of the York-based federation, Nimbuscare, which comprises of eleven practices across the Vale of York locality.
Job description
Job responsibilities
In order to view the job description for our Practice and Business Manager vacancy, please see the attached documentation.
Job description
Job responsibilities
In order to view the job description for our Practice and Business Manager vacancy, please see the attached documentation.
Person Specification
Other
Essential
- Full UK driving licence; use of a car for attending meetings and training courses
- Available to attend occasional evening meetings
Experience
Essential
- Managing people
- Working in teams; able to promote teamwork and employee satisfaction
- Business management experience
- Chairing meetings
- Willing to engage in Continuous Improvement (CI)
- Willing to engage in project management
Desirable
- Management of IT systems
- Financial management experience
- Knowledge of employment law
- NHS management experience
- Practice management experience
- Strategic business planning
- Working with regulatory bodies and preparing for inspections.
Skills
Essential
- Effective problem solving
- Effective communication (oral and written) and excellent inter-personal skills
- Approachable
- Good listener
- Empathic
- Delegation
- Empowering staff
- Relevant IT skills
- Leadership skills
- Excellent people management skills
- Good time management and cope with pressure
- Computer literate
- Customer service and complaints resolution
- Negotiating
- Managing conflict
- Change management
- Networking and facilitation
- Motivational
Qualities
Essential
- Personal and approachable
- Self-motivated
- Able to work autonomously
- Innovative
- Dynamic
- Honest and kind
- Proactive thinker
- Confidential
- Hard working
- Willing to work flexible hours, as necessary
- Considered
- Diplomatic
Desirable
Qualifications
Essential
- Relevant management qualification.
Desirable
- Degree level qualification.
Person Specification
Other
Essential
- Full UK driving licence; use of a car for attending meetings and training courses
- Available to attend occasional evening meetings
Experience
Essential
- Managing people
- Working in teams; able to promote teamwork and employee satisfaction
- Business management experience
- Chairing meetings
- Willing to engage in Continuous Improvement (CI)
- Willing to engage in project management
Desirable
- Management of IT systems
- Financial management experience
- Knowledge of employment law
- NHS management experience
- Practice management experience
- Strategic business planning
- Working with regulatory bodies and preparing for inspections.
Skills
Essential
- Effective problem solving
- Effective communication (oral and written) and excellent inter-personal skills
- Approachable
- Good listener
- Empathic
- Delegation
- Empowering staff
- Relevant IT skills
- Leadership skills
- Excellent people management skills
- Good time management and cope with pressure
- Computer literate
- Customer service and complaints resolution
- Negotiating
- Managing conflict
- Change management
- Networking and facilitation
- Motivational
Qualities
Essential
- Personal and approachable
- Self-motivated
- Able to work autonomously
- Innovative
- Dynamic
- Honest and kind
- Proactive thinker
- Confidential
- Hard working
- Willing to work flexible hours, as necessary
- Considered
- Diplomatic
Desirable
Qualifications
Essential
- Relevant management qualification.
Desirable
- Degree level qualification.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
