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Care Co-ordinator / GP Assistant

Ridgeway View Family Practice

The closing date is 30 September 2024

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Job summary

The Care Coordinator / GP Assistant role has been created to encompass all aspects of administrative patient care and to support GPs and other healthcare professionals with their workload.

This role consists of

- Managing patient care for patients with long term conditions

- Supporting GPs with their administrative workload

- Clinical Coding

Main duties of the job

Clinical Administration Key Responsibilities:

Disease Management Recall

Depression Screening

Managing patient recalls

Administration of test reports and results

Ensuring patients are invited for screening

Coding patient records and summarising patient notes

Dealing with patient tasks and queries

Providing occasional backup to our Reception team

About us

Ridgeway View Family Practice is a busy general practice based across two sites in Wroughton, and Chiseldon, Offering care to circa 14,300 patients. We're a large, busy practice and all staff work together as One Team to provide excellent patient care and a stimulating and welcoming environment.

We're part of Brunel Healthcare Group and Brunel PCN 1, working with other practices across the local area on large projects, such as the implementation and running of the Steam Vaccination Clinic.

We're committed to training and developing both the clinical and non-clinical team. We operate using System One Clinical system.

Full training will be given for this role for the right person who is keen to learn all aspects of patient care administration.

Date posted

05 September 2024

Pay scheme

Other

Salary

£20,750 to £24,000 a year Pro rata. Dependent upon experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A1343-24-0005

Job locations

Wroughton Health Centre

Barrett Way

Wroughton

Wiltshire

SN4 9LW


Job description

Job responsibilities

This role in a key role in the practice and supports our GPs with their day to day administration and forms an integral part of practice operations.

The post holder will be working within a team of Care Coordinators who work together to support each other and ensure the highest level of administrative patient care possible, whilst supporting our medical professionals.

The core component of this particular role will be clinical coding of correspondence for medical records. Full training will be given.This is an in depth role and requires employees to be resilient regarding some of the complex and graphic medical and safeguarding information that comes into the practice.

Job description

Job responsibilities

This role in a key role in the practice and supports our GPs with their day to day administration and forms an integral part of practice operations.

The post holder will be working within a team of Care Coordinators who work together to support each other and ensure the highest level of administrative patient care possible, whilst supporting our medical professionals.

The core component of this particular role will be clinical coding of correspondence for medical records. Full training will be given.This is an in depth role and requires employees to be resilient regarding some of the complex and graphic medical and safeguarding information that comes into the practice.

Person Specification

Qualifications

Essential

  • - Good general education
  • - Ability to work under pressure
  • - Good communication skills both on the telephone and face to face.
  • - Patient focused
  • - Well organised
  • - Team player
  • - Flexible
  • - Computer literate
  • - Able to work in a busy environment

Desirable

  • Administrative qualifications

Experience

Essential

  • Previous experience in an administrative role
  • Previous experience in dealing with the public
  • Must be resilient and have a "thick skin"
  • Must be available to work until 6 on some days

Desirable

  • Previous primary care / NHS experience
Person Specification

Qualifications

Essential

  • - Good general education
  • - Ability to work under pressure
  • - Good communication skills both on the telephone and face to face.
  • - Patient focused
  • - Well organised
  • - Team player
  • - Flexible
  • - Computer literate
  • - Able to work in a busy environment

Desirable

  • Administrative qualifications

Experience

Essential

  • Previous experience in an administrative role
  • Previous experience in dealing with the public
  • Must be resilient and have a "thick skin"
  • Must be available to work until 6 on some days

Desirable

  • Previous primary care / NHS experience

Employer details

Employer name

Ridgeway View Family Practice

Address

Wroughton Health Centre

Barrett Way

Wroughton

Wiltshire

SN4 9LW


Employer's website

https://www.ridgewayviewfamilypractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Ridgeway View Family Practice

Address

Wroughton Health Centre

Barrett Way

Wroughton

Wiltshire

SN4 9LW


Employer's website

https://www.ridgewayviewfamilypractice.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Sam Oliver

sam.oliver6@nhs.net

01793812221

Date posted

05 September 2024

Pay scheme

Other

Salary

£20,750 to £24,000 a year Pro rata. Dependent upon experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A1343-24-0005

Job locations

Wroughton Health Centre

Barrett Way

Wroughton

Wiltshire

SN4 9LW


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