Job summary
GPA are the only
primary care provider that connects GPs and patients in the Northampton area in
a time when medical transformation is inevitable and demands fresh thinking.
Do you want to be part of a team who are making a positive difference?
We are
excited to be recruiting for a full time Administrator to
join our fantastic SPRING team on a fixed-term contract until June 2026.
SPRING is a partnership of General Practice Alliance and other health
and social sector organisations, commissioned to improve the wellbeing of
people in Northamptonshire through Social Prescribing.
Main duties of the job
Our SPRING Social
Prescribing service gives people time to talk about what matters to them,
create a personalised plan and access the support they need within their local
communities.
As SPRING Administrator,
you will be responsible for managing all referrals coming into the service,
screening and allocating new clients and booking them into initial appointment
slots with their link workers.
For an informal discussion regarding the
role please email debbie.terry2@nhs.net to arrange a convenient time to speak.
Interview dates: Wednesday 30th April and Tuesday 6th May
Please note, we are unable to provide visa sponsorship for this role.
About us
GPA is a leading primary care provider and established GP Federation, dedicated to providing equitable healthcare across our collective of 19 GP practices, serving over 210,000 people. We are at the forefront of healthcare transformation, building stronger connections between GPs, patients, and the community to create lasting health improvements.
Our working environment is both friendly and accomodating,allowing you to balance home-based work with office time and patient visits. In addition to competitive pay, we offer a range of exclusive benefits:
- Hybrid working and flexibility to work from home, supporting a healthy work-life balance.
- Pension scheme
- Generous annual leave to promote well-being and time away from work.
- Employee discount including the Blue Light Card for discounts on the high street and online.
- Wellbeing package with an Employee Assistance Programme, Wellbeing portal, and access to the Feeling Good app.
- Discounted Trilogy gym membership
Join us, and lets create better care together.
Job description
Job responsibilities
Call clients referred to the Spring service to inform them of the service, identify eligibility, interest, and suitability (including risk, interest in the service and readiness for change), book client into initial contact slot.
Contact referrer to confirm receipt of referral, and whether referral has been accepted or declined, educating referrers in eligibility and suitability criteria where appropriate.
Allocate and book initial link worker appointments and manage the initial assessment diary slots spreadsheet effectively communicating with link workers.
Acting as main point of contact for all correspondence in relation to cohort groups, screening, triaging, and booking people onto group sessions.
Provide administrative support to update database with outcome measures and action plans from cohort groups.
Main point of contact for all invoices relating to the Spring wellbeing activation fund, create purchase order numbers, source payment approval, manage invoice queries, manage amazon business account, balance monthly accounts.
Manage and organise room bookings for meetings and events, ensuring that all supporting arrangements are in place. Including the preparation and distribution of agendas and taking, transcription and distribution of minutes/ action notes.
Follow up of action points arising from meetings.
Supporting spring lead with generation of statistics for monthly reports, extracting information from database.
Provide administrative support to the GPA Spring Service as directed by Spring Lead.
Job description
Job responsibilities
Call clients referred to the Spring service to inform them of the service, identify eligibility, interest, and suitability (including risk, interest in the service and readiness for change), book client into initial contact slot.
Contact referrer to confirm receipt of referral, and whether referral has been accepted or declined, educating referrers in eligibility and suitability criteria where appropriate.
Allocate and book initial link worker appointments and manage the initial assessment diary slots spreadsheet effectively communicating with link workers.
Acting as main point of contact for all correspondence in relation to cohort groups, screening, triaging, and booking people onto group sessions.
Provide administrative support to update database with outcome measures and action plans from cohort groups.
Main point of contact for all invoices relating to the Spring wellbeing activation fund, create purchase order numbers, source payment approval, manage invoice queries, manage amazon business account, balance monthly accounts.
Manage and organise room bookings for meetings and events, ensuring that all supporting arrangements are in place. Including the preparation and distribution of agendas and taking, transcription and distribution of minutes/ action notes.
Follow up of action points arising from meetings.
Supporting spring lead with generation of statistics for monthly reports, extracting information from database.
Provide administrative support to the GPA Spring Service as directed by Spring Lead.
Person Specification
Qualifications
Essential
- Educated to GCSE Level (5 GCSEs at grade C or equivalent inc. English Language and Maths)
- Demonstrable commitment to professional and personal development.
Experience
Essential
- Experience of working in direct contact with people, families or carers
- Experience in setting up and maintaining office systems
- Experience of working on databases
Skills and Knowledge
Essential
- Ability to produce high quality, professional documents, with good keyboard skills.
- Good working knowledge of Microsoft Office (Intermediate Level in Word, Excel, PowerPoint & Outlook)
- Good communication and interpersonal skills (verbal and written), capable of constructing and delivering clear information with a can do attitude.
- Good organisational and prioritisation skills, with the ability to work under pressure in a busy working environment and able to multi-task
- Able to work on own initiative and/or as part of a team
Job Circumstances
Essential
- Access to own transport and ability to travel across the locality on a regular basis
Person Specification
Qualifications
Essential
- Educated to GCSE Level (5 GCSEs at grade C or equivalent inc. English Language and Maths)
- Demonstrable commitment to professional and personal development.
Experience
Essential
- Experience of working in direct contact with people, families or carers
- Experience in setting up and maintaining office systems
- Experience of working on databases
Skills and Knowledge
Essential
- Ability to produce high quality, professional documents, with good keyboard skills.
- Good working knowledge of Microsoft Office (Intermediate Level in Word, Excel, PowerPoint & Outlook)
- Good communication and interpersonal skills (verbal and written), capable of constructing and delivering clear information with a can do attitude.
- Good organisational and prioritisation skills, with the ability to work under pressure in a busy working environment and able to multi-task
- Able to work on own initiative and/or as part of a team
Job Circumstances
Essential
- Access to own transport and ability to travel across the locality on a regular basis
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
