Job summary
General Practice Alliance is seeking a proactive and organised IT Project
Assistant, to support all aspects of IT project activity for the organisation,
under the support and supervision of the IT and Data Manager.
This is a new and varied role which is key to ensuring the smooth
delivery of IT projects across the organisation and the wider Primary Care
sector in Northampton.
You will be working closely with the IT and Data Manager to support and
coordinate a wide variety of project related activity. The role offers a great
opportunity to someone passionate about projects and technology. You will be
enabled to learn and develop your own skills in a variety of different systems
and software, as well as gain experience in an IT related environment.
You will need to be
very flexible, proactive, and be able to communicate with a range of
professionals. This post is working within a small team where being a team
player and willing to help where necessary is essential.
You should have excellent
IT skills and be able to use Office 365 programs to a high standard.
Main duties of the job
Primary Duties and Areas of Responsibility
·
Following up project actions
·
Drafting project emails
·
Assisting in the collation of
project and service data and creating graphical information
·
Sending templates to practices
·
Maintaining IT Project boards on
Monday.com
·
Sending IT project
communications
·
Gathering adhoc data for
projects
·
Maintaining action logs
·
Requesting IT project related
purchase orders
·
Assisting in gathering information
for IT quotes
·
Enabling access to systems for
IT project related activity
·
Managing IT project spreadsheets
·
Ensuring all IT assets are added
to the database for project activity
·
Working in liaison with IT and
Data Manager and Communications Manager to draft information for website
regarding IT projects
·
Making diary appointments for IT
project meetings
·
Providing cross cover for the IT
Assistant
·
Providing administrative support
to the IT and Data Manager as required
About us
GPA is a growing organisation, at the forefront of Primary Care within Northampton. We offer a generous package of annual leave, staff pension and access to an employee assistance programme.
Our Values
TO INSPIRE: an open culture which is respectful and honest, leading by example and encouraging all people to have a voice.
TO DEVELOP: develop resilience in people, communities, and sustainable services.
TO INNOVATE: support service transformation seeking innovative solutions to challenges.
For further information or an informal chat about the role, please contact Jack Croucher, IT and Data Manager: jack.croucher@nhs.net.
Initial interviews: Tuesday 12th July 2022, in Northampton
Job description
Job responsibilities
Job Summary
Support all aspects of IT project activity for the organisation, within
a small team, under the support and supervision of the IT and Data Manager.
Ensure the smooth delivery of IT projects across the organisation and
the wider Primary Care sector in Northampton.
Primary Duties and Areas of Responsibility
·
Following up project actions
·
Drafting project emails
·
Assisting in the collation of
project and service data and creating graphical information
·
Sending templates to practices
·
Maintaining IT Project boards on
Monday.com (project management software)
·
Sending IT project
communications
·
Gathering adhoc data for
projects
·
Maintaining action logs
·
Requesting IT project related
purchase orders
·
Assisting in gathering information
for IT quotes
·
Enabling access to systems for
IT project related activity
·
Managing IT project spreadsheets
·
Ensuring all IT assets are added
to the database for project activity
·
Working in liaison with IT and
Data Manager and Communications Manager to draft information for website
regarding IT projects
·
Making diary appointments for IT
project meetings
·
Providing cross cover for the IT
Assistant
·
Providing administrative support
to the IT and Data Manager as required
·
Promoting and contributing
positively to the federation by assisting colleagues, contributing ideas and
problem‐solving
collaboratively.
·
Ensuring that communication with
all internal and external contacts is effected in a professional, courteous and
responsive manner. Dealing directly with
queries and ensuring that messages/ in depth requests are dealt with or passed
to the appropriate staff member as soon as practicable.
Job description
Job responsibilities
Job Summary
Support all aspects of IT project activity for the organisation, within
a small team, under the support and supervision of the IT and Data Manager.
Ensure the smooth delivery of IT projects across the organisation and
the wider Primary Care sector in Northampton.
Primary Duties and Areas of Responsibility
·
Following up project actions
·
Drafting project emails
·
Assisting in the collation of
project and service data and creating graphical information
·
Sending templates to practices
·
Maintaining IT Project boards on
Monday.com (project management software)
·
Sending IT project
communications
·
Gathering adhoc data for
projects
·
Maintaining action logs
·
Requesting IT project related
purchase orders
·
Assisting in gathering information
for IT quotes
·
Enabling access to systems for
IT project related activity
·
Managing IT project spreadsheets
·
Ensuring all IT assets are added
to the database for project activity
·
Working in liaison with IT and
Data Manager and Communications Manager to draft information for website
regarding IT projects
·
Making diary appointments for IT
project meetings
·
Providing cross cover for the IT
Assistant
·
Providing administrative support
to the IT and Data Manager as required
·
Promoting and contributing
positively to the federation by assisting colleagues, contributing ideas and
problem‐solving
collaboratively.
·
Ensuring that communication with
all internal and external contacts is effected in a professional, courteous and
responsive manner. Dealing directly with
queries and ensuring that messages/ in depth requests are dealt with or passed
to the appropriate staff member as soon as practicable.
Person Specification
Qualifications
Essential
- Educated to GCSE Level (5 GCSEs at grade C or equivalent inc. English Language and Maths)
- Demonstrable commitment to professional and personal development
Desirable
- Additional IT qualification
Other
Essential
- Full driving licence with ability to travel locally by car or ability to travel to Head Office
- Able to work part office based and part remotely from home
Desirable
- Able to work some evening and weekend hours
Experience
Essential
- Proficient knowledge MS Office, Word, Excel, Outlook, PowerPoint and Teams
- Evidence of working with numerical and other data
- Understanding of Confidentiality and Data Protection Act
- Demonstrable commitment to promoting equal opportunities
Desirable
- Previous experience within General Practice/ Primary Care
- Good knowledge of SharePoint
- Previous experience working in a project support role
Skills and Attributes
Essential
- Good organisational and prioritisation skills, with the ability to work under pressure in a busy working environment and able to multi-task
- Good communication and interpersonal skills (verbal and written), capable of constructing and delivering clear information/ instructions to staff
- Committed to providing good customer service; demonstrating a professional and helpful manner, with a can do attitude
- Good accuracy and attention to detail
- Able to work on own initiative and/or as part of a team
- Able to manage confidentiality in sensitive circumstances
- Able to effectively and appropriately deal with criticism and challenging people and situations
- Team player
- Passionate about technology and forging a career in IT
- Positive attitude and open to learn
Desirable
- Good presentation and creative ability skills
Person Specification
Qualifications
Essential
- Educated to GCSE Level (5 GCSEs at grade C or equivalent inc. English Language and Maths)
- Demonstrable commitment to professional and personal development
Desirable
- Additional IT qualification
Other
Essential
- Full driving licence with ability to travel locally by car or ability to travel to Head Office
- Able to work part office based and part remotely from home
Desirable
- Able to work some evening and weekend hours
Experience
Essential
- Proficient knowledge MS Office, Word, Excel, Outlook, PowerPoint and Teams
- Evidence of working with numerical and other data
- Understanding of Confidentiality and Data Protection Act
- Demonstrable commitment to promoting equal opportunities
Desirable
- Previous experience within General Practice/ Primary Care
- Good knowledge of SharePoint
- Previous experience working in a project support role
Skills and Attributes
Essential
- Good organisational and prioritisation skills, with the ability to work under pressure in a busy working environment and able to multi-task
- Good communication and interpersonal skills (verbal and written), capable of constructing and delivering clear information/ instructions to staff
- Committed to providing good customer service; demonstrating a professional and helpful manner, with a can do attitude
- Good accuracy and attention to detail
- Able to work on own initiative and/or as part of a team
- Able to manage confidentiality in sensitive circumstances
- Able to effectively and appropriately deal with criticism and challenging people and situations
- Team player
- Passionate about technology and forging a career in IT
- Positive attitude and open to learn
Desirable
- Good presentation and creative ability skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
